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Inflight Service Committee Meeting Recap – 1st Quarter 2022

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Wednesday, February 23 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Management continues to experience challenges in some locations that are affecting the correct loading on onboard catering supplies and retail products.  Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  

On Wednesday, February 23, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Naomi Parcell (ANC), Ross DeJong (SEA), Todd Horn (PDX), Matt Voges (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present were MEC Inflight Committee Chairperson Stephanie Garnett and MEC Vice President Brian Palmer.  The committee met with Inflight Experience Program Manager Matthew Coder, Director of Product Development & Delivery Amber Simonsen, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Ongoing issues with coffee carafes and missing lids.
  • New serving tools under consideration for testing.
  • Current galley packing concerns and upcoming changes.  Recommendations put forward by the Committee on where garbage and recycling bags are being boarded and possible changes to allow for better access.
  • Update on first class product changes for summer 2022.
  • Discussion about inadequate trash stowage space on many flights given how full galleys and carts are loaded, expected service levels, and trash being brought onboard by passengers.  Management has made changes to free up some cart space based on Committee feedback, but issue is still ongoing. 
  • Concerns about repeated main cabin beverage snack shortages and upcoming changes to how snacks are packed by catering that will help resolve the issue.
  • Concerns with meal pre-ordering functionality on flights with “round robin” flight numbering.
  • Discussion about management’s desire to restore pre-pandemic service levels.
  • Review of recent changes to onboard streaming entertainment options and plans for 2Ku satellite internet installation on newly delivered aircraft.
  • Review of March 2nd catering changes, new products, and changes to service flow (beverage snacks with each service on LH and PLH flights).
  • Update on catering operations and kitchens that are currently being utilized to load meals and supplies.  Request from the Committee to have extra supplies provisioned on catering trucks so that missing items can be corrected on-the-spot.
  • Review of Inflight Mobile Device (IMD) issues and concerns, including cellular service connectivity issues.  Any issues with cellular service connectivity should be reported to management so that the vendor can identify and fix the issue.  Inflight management will communicate the process for reporting connectivity issues in an upcoming bulletin bundle.
  • Update on upcoming Block2Block software fixes and improvements.

What The Committee Is Working On

  1. Advocating for Adequate Trash Stowage.  Pushing management to make much needed changes to resolve onboard trash stowage problems through solutions such as dedicated trash carts in every galley on every flight and eliminating double catering.
  2. Addressing Catering Errors and Shortages.  Escalating catering issues reported through Block2Block and other reporting channels, voicing Flight Attendant frustration with ongoing errors in catering provisioning and loading, and working to hold management accountable to fix the problems that make our job more difficult.
  3. Reviewing Block2Block (B2B) Updates. Working to provide feedback to management on changes and improvements to the B2B app, focusing on ensuring that any changes are functional and that the app remains easy for Flight Attendants to use.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

Scheduling Committee Meeting Recap – February 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, February 22 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, February 22, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Virginia Fritz (SFO), Kelese Richardson (LAX), and Kitty Cohen (SAN).  Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, and MEC Reserve Committee Chairperson Julie Thornton.  The committee met with Director of Inflight Crew Scheduling Denia Pisia, Manager of Crew Planning Mac Patterson, and other management representatives from Crew Scheduling and Crew Planning. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Upcoming layovers at Paine Field (PAE) and associated hotel/transportation
  • PBS base sits.
  • Bid protests.
  • Severe Weather Ground Commuting LOA.
  • New Crew Schedulers joining the department.
  • Bid groups causing issues with bidding and raising the low line average higher.
  • Charters in bid packets/PBS search.

What The Committee Is Working On

  1. PBS Base Sits.  Conducting virtual meetings, trainings, and in-person meetings in preparation for the sunsetting of NAVBLUE ClassBid PBS.  
  2. Reassignment Flow Chart.  Developing an easy-to-follow flow chart to help explain how reassignments work, similar to the pre-cancellation flow chart. 
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

AFA Alaska News in Review – February 18, 2022

In This Edition

February 2022 MEC Meeting Recap

Originally posted February 16, 2022

Our AFA Alaska Master Executive Council (MEC) met last week on Tuesday, February 8 and Wednesday, February 9 to conduct their ongoing work to represent our Flight Attendants.  As part of the meeting, the MEC met with members of inflight, labor relations, and executive management to discuss issues and concerns that are facing our work group and need to be addressed.  The next Regular MEC Meeting is scheduled to take place on Tuesday, March 8.  Please don’t hesitate to reach out to your LEC President if you have any questions.

Read More >

Shared on Social

We’re Looking For Our Next MEC Mobilization Committee Chairperson

When it comes to contract negotiations, solidarity means success.  Our Mobilization Committee is a critical component to our collective power and provides our Negotiating Committee with an advantage at the bargaining table.  Members of the Mobilization Committee are responsible for actively sharing information about negotiations, gathering feedback about key issues, and calling others to action through support in organized solidarity activities.

Preparations for contract negotiations are underway and our Mobilization Committee is starting to organize.  We’ve reached the point in the process where we’re looking for candidates for the position of MEC Mobilization Committee Chairperson.  The MEC Mobilization Committee Chairperson is responsible for organizing and coordinating the work of the committee across all six bases and building our solidarity.

Interviews for the position will take place by video conference on April 13. Find out more about the role or how to express your interest on the Contract 2022 website at https://contract2022.afaalaska.org/news/mec-mobilization-committee-chairperson-interviews/.

February 2022 MEC Meeting Recap

Master Executive Council (MEC)

  • Our AFA Alaska Master Executive Council (MEC) met last week on Tuesday, February 8 and Wednesday, February 9 to conduct their ongoing work to represent our Flight Attendants.
  • As part of the meeting, the MEC met with members of inflight, labor relations, and executive management to discuss issues and concerns that are facing our work group and need to be addressed.
  • The next Regular MEC Meeting is scheduled to take place on Tuesday, March 8.  Please don’t hesitate to reach out to your LEC President if you have any questions.

The February 2022 Regular MEC Meeting was held last on Tuesday, February 8 and Wednesday, February 9.  The meeting consisted of updates provided by our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee.  Our MEC also reviewed written reports submitted by other AFA MEC Committee Chairpersons about their current programs of work. 

Meeting with Management

As part of most Regular MEC Meetings, our MEC meets with management to review current issues and challenges that Flight Attendants are facing.  Attendees from management this month included EVP & COO Constance von Muehlen, Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Strategy & Support Gloria Chow, Vice President of Labor Relations Jenny Wetzel, Managing Director of Labor Relations Carmen Williams, and other management employees from inflight, labor relations, crew administration, and payroll.

Some of the topics that were discussed include:

  • Flight Attendant hiring update and staffing plans.  Management plans to increase the size of upcoming initial training classes to 90 people per class beginning in April.
  • Uniform policies and updates that are being planned by management.
  • Open inflight management positions and what progress the company is making to fill them.  Management indicated that they are also planning to increase the number of supervisor positions in SEA as well as add new base admin positions to provide support in designated locations.
  • COVID-19 policies and contact tracing protocols.  There is still a lack of clear information posted and accessible to Flight Attendants.  AFA has asked inflight management to put out an FAQ document offering additional clarification with real life examples.  AFA also provided management with a list of questions to help expedite the development of the FAQs.
  • IMD connectivity issues in the State of Alaska related to the changeover of the company’s cellular service provider.  

Questions?

If you have any questions about this month’s Regular MEC Meeting, please reach out to your LEC President.

AFA Alaska News in Review – February 11, 2022

In This Edition

  • Before It Becomes a Grievance: Understanding ADR and SRB
  • New Medical Billing Protections For You

Before It Becomes a Grievance: Understanding ADR and SRB

Originally posted February 8, 2022

When AFA and management disagree on a contractual issue, it doesn’t necessarily become a grievance right away.  Most times, there is an intermediate step taken to try to resolve the issue.  Alternate Dispute Resolution (ADR) brings together decision makers from AFA leadership, inflight management, and labor relations management to try to work the issue out.  Scheduling Review Board (SRB) is a similar process that involves AFA Representatives and Crew Scheduling management.  If everyone can’t agree on a resolution, our AFA Grievance Committee can still file a formal grievance and address the issue through the contractual grievance process.

Read More >

New Medical Billing Protections For You

Originally posted February 9, 2022

New rules that went into place on January 1, 2022 will provide new billing protections related to some medical care expenses.  The new rules provide expanded protections against the practice of “balance billing” by providers in certain instances.  You can read more about these new protections at www.cms.gov/nosurprises/consumers.

Read More >

MEC Officer Election Results

With the current Master Executive Council (MEC) Officers’ term ending on December 31, 2025, our MEC held elections this week for the next term. According to the AFA-CWA Constitution and Bylaws, each of the eight Local Executive Council (LEC) Presidents casts one vote for each officer position. The following AFA Flight Attendants have been elected […]

Sick Leave Survey Deadline Extended

Our JNC has received reports that some Flight Attendants may not have received the Sick Leave Survey email due to technical issues. Please check your spam or junk folder. The survey deadline has been extended to Friday, November 21, at Noon PT, allowing everyone to participate.

Sick Leave Survey Closing Soon

There’s just 1 DAY LEFT to complete the Sick Leave Survey that will help shape future provisions. Our JNC is eager to hear your thoughts on which elements of our paid sick leave policy are most meaningful to you, as we strive to improve our support for your needs. The survey is currently open and will remain available until Tuesday, November 11 at Noon PT.

Council 30 (ANC) LEC Officer Election Results

Polls closed at 12 PM PT today for the election of Council 30 LEC Officers, representing Alaska Airlines Flight Attendants based in Anchorage. The following AFA Flight Attendants have been elected to Local Council Officer positions: LEC President: LeiLauni ScheidemanLEC Vice President: Heather ReierLEC Secretary: Anne Madsen View the certified election results here >> These newly elected officers […]

Apps To Help You Save Money On Food

Our AFA Employee Assistance Program (EAP)/Professional Standards Committee recognizes that Flight Attendants may be facing increasing challenges when it comes to accessing affordable food, whether on the road or at home. We want you to know that you are not alone. In response to these difficulties, we have compiled a list of apps to help […]

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