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        You are here: Home / Archives for Latest News

        Jeppesen Crew Access Failed. Again. (…and Again and Again…)

        October 16, 2019 16:00

        Crew Access went down as SEA Open Time opened

        Your Master Executive Council (MEC) is aware that Flight Attendants could not log into Jeppesen Crew Access (JCA) for approximately twenty minutes. Although access has now been restored, the outage started at 1:59 PM PT—just as Seattle Open Time trading was opening. This all went down despite a whole crew of IT personnel monitoring Open Time.

        Likely not a server issue

        Many of you have asked if this is related to the number of servers dedicated to Crew Access. It is too early to say whether this latest outage is a server issue, but Alaska Airlines IT and Jeppesen have sworn in the past that the number of servers is not a significant contributor to the various problems that we continue to experience.

        “Real-time” trading grievance and related mediation

        AFA filed a contractual grievance alleging a violation of JCBA §12.C.1 when the Company failed to provide a “real-time” trading system, and we mediated that issue in July 2017. (See “Grievance Report – July 2017” for more info.) The MEC continues to pressure management to have Jeppesen program a more “real-time” trading system as was agreed to in that mediation. Small incremental changes have been implemented in the interim, but there have been few significant fixes. Glaring system shortcomings continue to negate the various mostly cosmetic improvements so far.

        Management needs to do the right thing

        The MEC knows you are tired of apologies. You want accountability and action. We have asked management to provide a meaningful response to Flight Attendants. As usual, management is “looking into it.”

        It is beyond time for Alaska Airlines management to provide Flight Attendants with a functional real-time trading system: Just do the right thing and fix it!


        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

        Filed Under: Latest News Tagged With: CA, crew access, JCA, JCTE, Open Time, OT, SEA

        AFA Special Update – Negotiations (October 9, 2019)

        October 9, 2019 09:00

        In This Edition

        • Open Time Negotiations Resume October 9 & 10
        • A (Not So) Brief History of Open Time

        Open Time Negotiations Resume October 9 & 10

        Your AFA Negotiating Committee resume Open Time negotiations with management today and tomorrow in Seattle. As you may recall, the Master Executive Council (MEC) canceled the Open Time Tentative Agreement (TA) back in May of this year. Unfortunately, October is the first opportunity that management and AFA have had since then to reconvene their respective negotiating committees. If you are interested in reviewing the entire Open Time saga, check out “A (Not So) Brief History of Open Time” below. Otherwise, skip to the next section.

        A (Not So) Brief History of Open Time

        • Open Time TA is Canceled (May 16, 2019)
        • Open Time Negotiations Update – Tentative Agreement (April 26, 2019)
        • Open Time Negotiations Update – March 2018
        • Open Time Negotiations Update – December 2017
        • Open Time Update – September 2, 2017
        • Open Time Negotiations Update – June 1, 2017
        • Open Time Negotiations Update – March 3, 2017
        • Open Time Negotiations Session 2 Update – December 7-8, 2016
        • Open Time Negotiations Begin (November 18, 2016)
        • Open Time Trial Cancellation (July 21, 2016)
        • Open Time Trial Update May 2016
        • Open Time Trial (January 15, 2016)
        • October 2015 Open Time Update

        Coming Soon

        Stay tuned for the following AFA special updates dedicated solely to negotiations:

        • October 9 & 10 Open Time Negotiations Recap
        • Block or Better versus TFP…and Other Concerns

        Filed Under: Latest News, Negotiations Tagged With: History of Open Time, negotiations, Open Time, OT

        AFA Update – October 4, 2019

        October 4, 2019 12:00

        In This Edition

        • Introducing your MEC Human Rights Committee Chairperson
        • Introducing your MEC Air Safety, Health, & Security Committee (ASHSC) Uniform Safety Representative
        • MEC Committee Chairperson & Appointed Position Interviews
        • What Happens When You Report a Human Trafficking Tip?
        • Breast Cancer Awareness Month

        Introducing Your MEC Human Rights Committee Chairperson

        Human Rights Committee

        Your Master Executive Council (MEC) conducted interviews last week for the new MEC Human Rights Committee Chairperson position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough consideration, the MEC has appointed Chip Hestle to the position.

        About Chip

        Chip Hestle II is a Seattle-based Flight Attendant with 29 years of service at Alaska Airlines.  During his career, Chip held the position as Chairperson for the first Alaska Airlines CATeam.  In this role, he worked alongside Human Resources to promote diversity and cultural awareness.  He also participated in Flight Attendant Hiring Events. Additionally, Chip served on the AFA Government Affairs Committee and established the Alaska Airlines Drug and Alcohol Infinity Support Group.

        Most recently, Chip was one of four keynote speakers at the AT-62nd Area 46 AA New Mexico State Convention.  In January 2018, he was named one of Alaska Airlines Legends in Customer Service.  In October 2017, he received the Alaska Airlines Award of Excellence.  Chip served as co-President of the FADAP Mentorship Program and established “Wings of Sobriety”.  Chip participated in Humanity Chartered Mercy flights to New Orleans, LA, during Hurricane Katrina.  He represented Alaska Airlines at the African American Flight Attendant Convention in New York, NY. And, he participated in lobbying Congressional legislators to protect flight attendant crew rest and duty hours in 2001-2002. 

        Chip is very grateful for the opportunity to serve and have received many awards and recognitions, but what he’s most proud of is the wonderful working relationship that he has with Alaska Airlines customers, management and fellow crew members.  

        About The Position

        The MEC Human Rights Committee Chairperson is responsible for leading the committee’s effort to promote activities that foster greater understanding of one another and the diversity of our membership in order to build the strength of our Union through our common struggles and goals rather than allowing others to divide us by our differences.  Additional information about the position and committee can be found by clicking here.

        Introducing Your MEC Air Safety, Health, & Security Committee (ASHSC) Uniform Safety Representative

        Air Safety, Health, & Security Committee (ASHSC)

        Your Master Executive Council (MEC) conducted interviews last week for the new MEC Air Safety, Health, & Security Committee (ASHSC) Uniform Safety Representative position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough consideration, the MEC has appointed Deb Wallstrom to the position. 

        About Deb

        Deb Wallstrom is an Anchorage-based Flight Attendant.  She started working for Alaska Airlines in 1998 and has been based in Anchorage, Los Angeles and San Diego.  She believes in a strong safety culture in the workplace and has been a member of the Air Safety, Health, and Safety Committee for the last five years.  She recently joined the Benefits Committee and looks forward to helping others navigate the medical leave of absence process.

        While soap making has also become a new hobby, she can be found hiking, camping and enjoying the outdoors in her spare time.

        About The Position

        The ASHSC Uniform Safety Representative will be responsible for assisting Flight Attendants who experience reactions and health concerns related to wearing the Flight Attendant uniform.  The position will work closely with the Uniform and Benefits Committees to ensure that Flight Attendants have a strong voice to advocate for them in relation to uniform safety.

        MEC Committee Chairperson & Appointed Position Interviews

        Master Executive Council (MEC)

        In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the term of appointment for the MEC Committee Chairpersons is concurrent with those of the MEC Officers.  As the current MEC Officer term of office will end on December 31, 2019, the MEC will be conducting a review of the MEC Committee Chairperson positions in December 2019.

        During this review process, the MEC will be interviewing for the following MEC-level chairperson positions:

        • Air Safety, Health, & Security Committee (ASHSC) Chairperson
        • Air Safety, Health, & Security Committee (ASHSC) Vice Chairperson – Air Quality
        • Air Safety, Health, & Security Committee (ASHSC) Vice Chairperson – Aviation Safety Action Program (ASAP)
        • Benefits Committee Chairperson
        • Communications Committee Chairperson
        • EAP Committee Chairperson
        • EAP Committee Vice Chairperson
        • Government Affairs Committee Chairperson
        • Grievance Committee Chairperson
        • Hotel Committee Chairperson
        • Hotel Committee Vice Chairperson
        • Inflight Service Committee Chairperson
        • Inflight Training Committee Chairperson
        • Reserve Committee Chairperson
        • Retirement Committee Chairperson
        • Scheduling Committee Chairperson
        • Scheduling Committee Vice Chairperson – PBS 
        • Scheduling Committee Vice Chairperson – Pairing Construction
        • Uniform Committee Chairperson

        Appointment for the Human Rights Committee Chairperson position was made within the last six months.  As a result, this positions will not be reviewed and will continue until the end of the next MEC Officer election cycle.

        Additionally, interviews will also be held for the following MEC-level appointed positions:

        • Air Safety, Health, & Security Committee – ASAP Alternate Representative
        • Grievance Committee Assistant
        • Grievance Committee – Payroll Representative
        • Inflight Training Committee Member (2 positions)
        • Scheduling Committee – PBS Subcommittee Member (2 positions)

        General Qualifications

        The following qualifications apply to all MEC-level Chairperson positions:

        • Previous experience as a Committee Member or Chairperson preferred (required for EAP) 
        • Previous committee-specific training preferred (required for EAP)
        • Ability to attend meetings as required, including being present in Seattle on occasion
        • Strong computer skills. Good working knowledge of Inflight Mobile Device, Google email, and Microsoft Office.
        • Strong written and verbal communication skills. Ability to write membership communications, respond professionally to internal and external e-mail, prepare reports, and plan meetings agendas and take minutes.
        • Ability to meet deadlines, delegate responsibilities, and follow up on assigned tasks

        Duties and Responsibilities

        Information about the duties and responsibilities of each specific committee can be found in article VII of the MEC Policy and Procedure Manual, which can be accessed by clicking here.  Additional information about MEC Committee Chairperson duties and responsibilities can be found in this document. 

        Time Commitment and Flight Pay Loss Reimbursement

        Time Commitment and Flight Pay Loss for each position will be discussed during each interview.  All positions operate in accordance with AFA’s spirit of volunteerism.

        Expressing Interest and Interview Scheduling

        The MEC will hold interviews during the December MEC meeting from December 9-12, 2019.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.

        Interested candidates should submit an expression of interest and resume online at https://forms.gle/XWsW9pEgtMRmqhZM6.  The deadline for submissions is 5 PM Pacific time on Monday, November 25.  After that time, MEC Secretary-Treasurer Linda Christou will contact qualified candidates to schedule a specific interview time.

        Please note that in order to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

        Questions?

        Any questions about MEC Committee Chairperson or MEC-level appointed position duties and responsibilities can be directed to MEC Vice President Brian Palmer at brian.palmer@afaalaska.org.

        What Happens When You Report a Human Trafficking Tip?

        Air Safety, Health, & Security Committee (ASHSC)

        In our role as aviation’s first responders, Flight Attendants have the ability to make a substantial impact in the fight against human trafficking.  Education and training about how to identify and report suspected human trafficking has been included in Flight Attendant Recurrent Training for the past several years and additional reminders have been included in various communications from AFA and management.

        Flight Attendant procedures for suspected human trafficking involve reporting the event at which point authorities take over and follow up on the tip.  Reports from Flight Attendants and other aviation employees are a part of the Department of Homeland Security—Customs and Border Protection’s Blue Lightning Initiative, which provides a voluntary platform to identify potential human trafficking victims and to notify federal authorities for front line workers at U.S. commercial airlines.  The diagram below provides an overview of what takes place once a report is submitted.

        Reporting Human Trafficking

        If you suspect a case of human trafficking:

        • Call toll-free (866) 347-2423 from anywhere in the U.S., Mexico, and Canada.
        • Call (802) 872-6199 (not toll-free) from any country in the world.
        • Report the tip online at www.ice.gov/tips. 
        • If in flight, report the situation to the pilots.

        Questions?

        You can learn more about human trafficking and the Blue Lightning Initiative at https://www.dhs.gov/blue-campaign.

        Breast Cancer Awareness Month

        Employee Assistance Program (EAP)/Professional Standards Committee

        Breast Cancer Awareness Month, marked in countries across the world every October, helps to increase attention and support for the awareness, early detection and treatment as well as palliative care of this disease.  There are about 1.38 million new cases of breast cancer each year.  Breast cancer is by far the most common cancer in women worldwide, both in the developed and developing countries. In low- and middle-income countries the incidence has been rising up steadily in the last years due to increase in life expectancy, increase urbanization and adoption of western lifestyles.

        Currently there is not sufficient knowledge on the causes of breast cancer; therefore, early detection of the disease remains the cornerstone of breast cancer control. When breast cancer is detected early, and if adequate diagnosis and treatment are available, there is a good chance that breast cancer can be cured. Today, in the United States alone, there are over 3.5 million women and men breast cancer survivors. 

        Chances are, you know someone with or impacted by breast cancer.  It could even be you.  That’s why this fight is everyone’s fight.  During Breast Cancer Awareness Month, people wear pink, including ribbons, to support the progress being made to defeat breast cancer, to honor survivors, and to remember those lost to the disease.  If you would like to get more involved in the fight against breast cancer, visit makingstrides.acsevents.org. Remember, your AFA EAP is available to confidentially assist you with any health related issues.  You can find contact information for your Local EAP Committee at https://afaalaska.org/eap or by calling (949) 470-0493. 

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), EAP/Professional Standards Committee, Human Rights & Equity Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2019, ASHSC, breast cancer awareness, committee chairperson appointment, EAP, Human Rights Committee, human trafficking, MEC Committee Chairperson, MEC Committee Vice Chairperson, uniform reactions

        Potential Issue with Boeing 737 Next Generation (NG) Part

        September 28, 2019 18:00

        The Master Executive Council (MEC) has received inquiries from our members asking if we have additional information regarding the alert message that is posted on the Inflight web page,

        which references a potential issue with a part on the Boeing 737 Next Generation (NG) fleet.

        Background

        Last night (Friday), the MEC became aware of a KOMO news article, “Unexpected cracking found on critical Boeing 737 Next Generation part.” The name of the part in question is a “pickle fork.” We brought the article to the attention of Alaska Airlines Inflight management with a request to research the validity of the article’s contents and to communicate something to the flight attendants if appropriate. The alert notice was posted on the Inflight web page shortly thereafter.

        Boeing’s statement to KOMO

        KOMO quotes a Boeing spokesperson: “Safety and quality are our top priorities. Boeing has notified the FAA and been in contact with 737NG operators about a cracking issue discovered on a small number of airplanes undergoing modifications. No in-service issues have been reported. Over the coming days, we will work closely with our customers to implement a recommended inspection plan for certain airplanes in the fleet. This issue does not affect any 737 MAX airplanes or the P-8 Poseidon.”

        The FAA confirmed required upcoming inspections

        The FAA also confirmed the inspections to KOMO: “The FAA will require operators of certain Boeing 737NG jetliners to conduct inspections for structural cracks. Boeing notified the agency of the matter after it discovered the cracks while conducting modifications on a heavily used aircraft. Subsequent inspections uncovered similar cracks in a small number of additional planes. The FAA will instruct operators to conduct specific inspections, make any necessary repairs and to report their findings to the agency immediately.”

        AFA Alaska leadership is following developments with extreme interest

        It is unclear at this time if the Alaska Airlines NG fleet will in any way be affected by the required inspections. From what we have been able to gather so far, the various news outlets reporting on the issue are crediting KOMO as the original source, and there has been no new information published since yesterday. Be assured AFA Alaska leadership is in communication with management about the issue and is following developments with extreme interest. The MEC anticipates there will be more information in the coming days. Stay tuned for further updates!

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee; and MEC Air Safety, Health and Security Committee (ASHSC) Chairperson Seth Heiple

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Latest News Tagged With: 737, Boeing, FAA, NG, pickle fork

        AFA Update – September 13, 2019

        September 13, 2019 12:00

        In This Edition

        • Contractual Supporting Documents
        • Reminder: New KCM Identification Requirements
        • FAA Responds to AFA Advocacy to Move on 10 Hours Rest Implementation

        Contractual Supporting Documents

        Contract Committee

        When there is a disagreement or difference of opinion regarding the intent of contractual language or how a contractual provision should be applied, AFA and management work through an established process to attempt to resolve the dispute.  Depending on the issue at hand, the resolution might be documented in one of several forms: a letter of agreement, memorandum of understanding, labor memorandum, or contractual settlement agreement.  Regardless of the format, these documents are contractually enforceable and supplement the provisions of our collective bargaining agreement.

        To allow for the easiest possible access, these contractual supporting documents can easily be accessed from the contract home page of the AFA Alaska website at https://afaalaska.org/contract.  You can also access them on your IMD through the Good Reader app by tapping ASFASupplemental > Collective Bargaining Agreement.

        Questions?

        If you have any questions about contractual supporting documents, please contact your LEC President.

        Reminder: New KCM Identification Requirements

        Air Safety, Health, & Security Committee (ASHSC)

        As a reminder, new crewmember identification requirements for KCM, went into effect on Friday, September 6, 2019. The requirements are:

        If the crewmember is wearing a uniform, the crewmember must present, as they do now:

        • A non-expired government-issued photo ID (such as a passport or driver’s license); and
        • An aircraft operator-issued crewmember photo ID (crew ID)

        If the crewmember is not wearing a uniform, the crewmember must present:

        • A non-expired government-issued photo ID;
        • An aircraft operator-issued crewmember photo ID; and
        • A third form of identification, either:
          • A valid FAA Airman’s Certificate
          • A valid FAA Flight Attendant Certificate of Proficiency; or
          • A second non-expired government-issued photo ID

        This means that out of uniform you must plan to present a passport and driver’s license/government ID card or one of these items and your FAA Certification card.

        At some airports Flight Attendants have been improperly directed to passenger screening if not in uniform, and in addition, that new KCM electronic randomizer function is selecting a very high percentage of crewmembers for passenger screening. AFA continues to work with TSA to resolve these issues as quickly as possible. Your reports have been instrumental in our ability to address these issues and correct discrepancies.

        Please continue to respectfully question when given instruction that is not consistent with reported procedures. If the TSA Officer or manager persists with the instruction, comply and then document the incident through our reporting form.

        KCM Questions and Reporting Form

        We fought hard to be included in KCM program. It is both a privilege as trusted crewmembers and a responsibility as part of aviation security. We all need to work together to ensure it continues to promote security and compliments our work as aviation’s last line of defense. 

        Please continue to follow all KCM program requirements.

        Questions?

        If you have any questions regarding KCM, please submit your question using the above form or contact your Local Executive Council (LEC) Officersfor assistance.

        FAA Responds to AFA Advocacy to Move on 10 Hours Rest Implementation

        Government Affairs Committee

        Last year we successfully achieved 10 Hours minimum rest free from duty under the law. According to the legislation timeline and past practice on implementation of new rules, airlines should have had to comply with the law by the beginning of June 2019. Instead, a few airlines mounted significant opposition to the implementation and argued it would be too costly and difficult to implement. The Government Shutdown and the Boeing 737 MAX grounding further delayed the implementation of hundreds of provisions of the FAA Reauthorization Act of 2018. 

        Flight Attendants made our rest a top priority and it’s because of all of you that we were able to achieve this legislative win. We have been working diligently on several fronts to remove obstacles to getting our rest implemented. We have worked directly with Chairman DeFazio (D-OR), Chairman Larsen (D-WA) and several other members of the House Transportation and Infrastructure Committee. As we did with the original bill, we had both Republicans and Democrats from the Committee speaking up and pushing for implementation with FAA and DOT. We also have worked with our airlines to remove obstacles and specifically negotiated and implemented the 10 hours rest at Frontier and PSA. This also helped to demonstrate to regulators that the implementation should not be as difficult as they had been told by some airlines.

        Recently confirmed FAA Administrator Steve Dickson assured AFA and lawmakers he would make implementation of 10 hours rest a priority. Today, under his leadership the FAA took an official and public step forward announcing a rulemaking process for implementing the 10 hours minimum rest. Within hours, Delta announced they would implement the rest with the February bid month – demonstrating the truth that all airlines can do this within a few months time. We will keep the heat on and press for full federal implementation as soon as possible. This is about safety, health, and equality.

        Questions?

        Please reach out to your Local Government Affairs Committeeif you have any questions.

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Contract, Government Affairs Committee, Latest News, Master Executive Council (MEC) Tagged With: 2019, contract, Fight for 10, KCM, MOU

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