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Representing the Flight Attendants of Alaska + Hawaiian

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Recurrent Training 2021

Recurrent Training 2021

Master Executive Council (MEC) + Inflight Training Committee + Air, Safety, Health and Security Committee (ASHSC)

In This Edition

  • Early Success Rates Look Promising
  • COVID-19 Risk Mitigations
  • Written Exam Practice Questions and Answers
  • Adequate “Hands-On” Time Prior to Emergency Evacuation Evaluations
  • Acceptable Deviations to Emergency Evacuation Commands
  • Requalification Training (RQ)

Early Success Rates Look Promising

This is the second week of Recurrent Training 2021, and early success rates for passing the various drill evaluations are looking promising in comparison to success rates for Recurrent Training 2020. We hope the trend continues.

COVID-19 Risk Mitigations

AFA Alaska’s concerns

  • Mask usage and social distancing during evaluations
  • Sanitization of shared emergency equipment.

Inflight Training management’s response

Inflight Training management agreed to make several changes in response and posted the updated safety and sanitization guidelines.

Click here for the ”Welcome to Recurrent Training 2021 Letter” > (AAG SSO required)

Written Exam Practice Questions and Answers

AFA Alaska’s concerns

  • There is no comprehensive list of all potential written exam questions and answers provided like in past years.
  • The random practice test must be taken too many times in order to successfully view all underlying questions. (If ever?)

Inflight Training management’s response

  • “Learning and building confidence is our goal. With that in mind, we will be turning off the randomizer on practice exams to allow FAs to run through all available questions. We will add a note to remind FAs that questions do change regularly so they always need to refer to the practice exam on the website for most up to date questions.”
  • Management reports the randomizer function will be turned off by the end of the week.

Adequate “Hands-On” Time Prior to Emergency Evacuation Evaluations

AFA Alaska’s concerns

  • Adequate hands-on refamiliarization time should be provided during paid training hours prior to emergency evacuation evaluations.
  • Flight Attendants should not have to attend voluntary unpaid sessions in order to be successful during their evaluations.
  • There were not enough Open House sessions at each training center to accommodate the need in 2020 and several of those sessions were canceled, which only made the situation worse. More Open House sessions are needed in 2021.

Inflight Training management’s response

  • Schedule reworked to maintain the same 90 minutes of refamiliarization time as in RT 2020. (Hands-on time was initially going to be reduced in RT 2021, but AFA advocated for more time.)
  • Hands-on sessions prior to the start of RT 2021 are not an effective use of limited Training resources and will be eliminated in order to potentially reallocate the resources to additional Open House sessions around the system.
  • Management will review the ratio of the number of Open House slots in each training location compared to base size and restructure the sessions to allow for more options (e.g., dates, AM/PM, different times of the month). Additional dates will be added in March.

Acceptable Deviations to Emergency Evacuation Commands

Click here (password required) >

Password: See the emailed version of this newsletter sent to the personal email address that you have on file with AFA Alaska for the confidential password. Contact your LEC president if you need additional assistance.

Please respect the security of the document and do not share the password on an open forum.

Requalification Training (RQ)

RT 2021 is scheduled for one and a half days, but RQ 2021 (Level 1) is scheduled for two full days. There were only a few differences between RT and RQ in years past, but there are significantly more evaluations in RQ compared to RT this year. Flight Attendants should budget ample preparation time if attending RQ.

If you have any questions or concerns, contact your LEC president or the MEC Inflight Training Committee.

AFA Update – December 11, 2020

In This Edition

  • MEC Resolution on Gender Equality
  • CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before
  • Georgia Senate Runoff Election
  • Community Resources for Those in Need

MEC Resolution on Gender Equality

Master Executive Council (MEC)

AFA has long been a champion of equality both in and out of the workplace.  Over the course of many years, we have made achievements in our struggle to realize fair treatment for all.  There is still much work to be done, however, and we continue with our efforts to achieve workplace equality almost daily.

The Master Executive Council (MEC) recently adopted a resolution in support of gender equality, specifically in regard to the right to recognition, acceptance, and inclusion of people of all gender identities and gender expressions.  As a part of the resolution, the MEC is calling upon Alaska Airlines management to make much needed changes to company policies in order to recognize, accept, and include non-binary and gender non-conforming individuals.  You can view the complete language of the resolution on the AFA Alaska website by clicking here.

What Are Gender Identity and Gender Expression?

Gender identity refers to how you view your gender internally (e.g., man, woman, or another gender).  Gender expression refers to how you present your gender on the outside through your behavior, mannerisms, the clothing you wear, your voice, and other characteristics. Gender non-conforming is a broader term that describes people who do not follow other people’s ideas or stereotypes about how they should look or act based on the female or male sex they were assigned at birth.

In our society, many people identify and express themselves as either male or female.  This is often referred to as the “gender binary”, meaning that it has two parts—male and female.  People who are non-binary have a gender that doesn’t fall into one of these two categories. They may have a gender that blends both male and female elements, is different than male or female, or they may not identify with any gender.

If you’d like to read more to further understand non-binary and gender non-conforming people, you can find additional information using the links below:

A Request for Immediate Action

Earlier this week, the MEC sent a formal letter to management requesting an immediate meeting to discuss the resolution and begin the process of working to study, review, and update company policies as quickly as possible.  We have requested that the frontline employee uniform and appearance standards be reviewed first as they are one of the most significantly impactful areas of inequality for those who are non-binary and/or gender non-conforming.

Questions?

Please contact your LEC President with any questions about the MEC Resolution.

CALL CONGRESS: We’re Closer to #ReliefNow Than Ever Before

Government Affairs Committee

We’ve rallied, marched, called, emailed, tweeted, and more to demand our members of Congress extend the Payroll Support Program (PSP). Our activism is forcing lawmakers to publicly come out to support #ReliefNow for Flight Attendants and essential aviation workers and urge their colleagues to take action. 

Throughout the next 7 days, we have to be louder than we’ve ever been before

The $908 billion bipartisan proposal on emergency relief has significant support across Congress, but there are a few outstanding issues unrelated to PSP. Our action and voices are critical to getting this legislation over the finish line.

Congress is gearing up to depart Washington, D.C. for the holidays and before they leave, they must pass a government funding bill by Friday, December 11th, to avert a government shutdown. Congress is expected to extend that deadline to December 18th. That is unfortunate because every day counts for those out of work and all the disruption and suffering caused for people without relief – and even those on the job under these conditions. We need to continue to demand #ReliefNow. Every day counts! This is a bridge of emergency relief for the whole country for four month. Stimulus discussions for recovery would be renewed in the New Year. More relief will be needed for our country to recover.

Our members of Congress must hear from us, our family members and friends, every day

SENATE: (888) 848-4824
HOUSE: (888) 907-9365

“Hello, I am a constituent calling to tell my (Senator/Representative) that we need emergency relief and an extension of the Payroll Support Program TODAY. We are out of work and without healthcare. Do not leave Washington, D.C. without passing emergency relief for our families. Do your job. Thank you.”

Georgia Senate Runoff Election

Government Affairs Committee

On January 5, voters in Georgia will have the opportunity to vote in an election to determine who will represent them in the United States Senate.  Georgia voters will have the opportunity to send two candidates to Washington who support working Americans through the right to organize and bargain collectively.  This election is critical as the outcome has the ability to affect the balance of power in the Senate.

With judicial nominees, a stimulus deal, infrastructure and health care measures, and tax and spending policies all on the line, the Senate races in Georgia are likely to take on an intensity that mirrors the presidential race that just ended.  We need to do everything possible to encourage Georgia voters to vote and get the word out about pro-worker candidates Jon Ossoff and Raphael Warnock.

Our fellow AFA and CWA members will be working to reach out to Georgia voters through phone banking activities every Tuesday until the election as well for several days prior to the election itself.  You can help make a difference and get the word out by signing up for a shift and joining the phone bank!  Available shifts are:

Tuesday, December 15th2 to 5 PM PST 
Tuesday, December 22nd2 to 5 PM PST
Tuesday, December 29th2 to 5 PM PST
Sunday, January 3rd9 AM to 5 PM PST
Monday, January 4th2 to 5 PM PST
Tuesday, January 5th (Election Day)9 AM to 3:30 PM PST
Click here to sign up for a shift

Signing up for just one shift can make a difference and you’re welcome to sign up for as many shifts as you’d like.  After you sign up for shifts, you’ll receive Zoom information about how to connect to the phone bank.

Questions?

If you have any questions, please contact your Local Government Affairs Committee.

Community Resources for Those in Need

Employee Assistance Program (EAP)/Professional Standards Committee

Your AFA EAP Committee has compiled the below list of websites that may prove helpful with the financial strains of our times.

Food Banks, Housing and Utility Assistance, Clothing Closets, Veteran Services etc.  

Health Care

Behavioral Health Care

Prescription Assistance Programs

  • Partnership for Prescription Assistance: A program sponsored by drug companies, doctors, patient advocacy organizations, and civic groups. It helps low-income, uninsured patients get free or low-cost, brand-name medications. http://www.pparx.org  Ph: 888-477-2669 
  • NeedyMeds: A nonprofit group that has an extensive database of information about patient assistance programs, state assistance, drug discount programs, and free or low-cost medical care. You can search the database for free on its website. The site also has information on thousands of programs to help consumers through the application process. www.needymeds.org
  • RxAssist: An online database of drug company programs that provide free or affordable drugs and copay assistance. www.rxassist.org
  • RxHope: A web-based resource where you can search by medication to find assistance programs. It also offers help with the application process. www.rxhope.com
  • RxOutreach: A mail-order pharmacy for people with little to no health insurance coverage. www.rxoutreach.org

Questions?

Contact your Local EAP Committee if you’d like more personalized assistance in understanding and accessing these or other resources.

AFA Update – November 20, 2020

In This Edition

  • Grievance Committee Update

Grievance Committee Update

Grievance Committee

The Master Executive Council (MEC) has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  The contract requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues.  Termination cases are typically prioritized in order to return a Flight Attendant back to work as soon as possible; however, we seek a balance between discipline and contractual cases.  AFA and management mutually decide which cases to arbitrate next based on many factors. 

Steps of discipline are confirmation of oral warning (COW), written warning (WW), suspension (varied number of days) to termination.  COWs, WWs, and suspensions remain in the FA’s file for 18 months, and then are removed.  If a Flight Attendant is in a step of discipline and gets another violation, the new violation will build on the previous violation.  Management doesn’t always progressively travel up the steps of discipline.  If management investigates a Flight Attendant for theft or abuse of sick leave, for example, management will terminate the Flight Attendant if there is evidence to support its findings; if there is no evidence, then the Flight Attendant will most likely be issued a record of discussion (ROD). A ROD is not considered discipline.  There is no middle ground for certain violations.  

Subject of Most Recent Discipline

  • Theft.  Anything other than an opened/used bottle of water, unused pilot crew meal or purchased food removed from the aircraft will result in termination.  (Temporarily there are COVID-19 exceptions).  
  • Sick leave and FMLA abuse—Terminations on the rise due to travel audits among other things.  Anything written in the comments posting of trip trades and personal drops can be seen, even if eventually deleted.  If management determines abuse it results in termination.  
  • Timecard fraud—For example: Holding the door open to obtain sit pay or picking up additional trips to inflate pay protection after notification of a COVID-19 exposure.  Management has terminated for these violations.
  • Drug/Alcohol violations
  • Harassment
  • Reserves commuting during reserve availability period even if self-assigned a trip. Management has terminated for this reason several times.
  • Social media violations, including “friending” or “following” passengers on social media from information gained from the IMD
  • Commuter Violations
    • Flight Attendant was released from deadhead and used D8Y (commuter boarding priority) to travel home from an outstation
    • Flight Attendant used D8Y when they picked up out of base
    • Flight Attendant used D8Y to/from incorrect cities
    • Flight Attendant used D8Y for pleasure travel
  • Lost IMD or other required items
  • Failing to complete CBT—even if FA just forgets to hit the close out x at the top to switch it from in process to complete.

Recent Arbitration/Mediation

ArbitrationJulyContractual Grievance
ArbitrationAugustContractual Grievance
ArbitrationSeptemberDisciplinary Grievance

Recent Arbitration Awards

None

Recent Grievance Settlements

None

Grievances Pending Final Settlement

Grievance No.:  36-99-2-144-19-Violation §13.D.1 Uniform Allotment and Optional Pieces.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §13.D.1 [Uniforms:  Uniform Allotment/Credits], past practice and all related sections of the Collective Bargaining Agreement when it refused to give Flight Attendants the ability to purchase Luly Yang inspired by Alaska Airlines optional uniform pieces (which are or will be available for purchase at the Alaska Airlines Company store) with their contractual uniform allotted funds.  

Grievance No.:  36-99-2-170-19-Violation of §19.A Investigatory Meetings.  This grievance alleges the Company’s violation of Collective Bargaining Agreement § 19.A [Grievance Procedures], past practice, and all related sections of the Collective Bargaining Agreement when on or about October 29, 2019, at Washington Dulles International Airport (IAD), it conducted an investigatory meeting related to a slide deployment with all Flight Attendants assigned to work flight 623 (IAD-SFO) while they were on duty, without providing adequate opportunity to obtain Union representation in the form of an AFA Grievance Representative, and without providing the option of conducting the meeting on their day off with accompanying pay of four (4.0) TFP.  

Grievances Recently Granted by Management 

Grievance 36-99-2-275-20-Violation of §30.A.2 Training Hours.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §30.A.2 [Training:  Hours], past practice, and all related sections of the Collective Bargaining Agreement when on or about July 23, 2020, Flight Attendants attending Recurrent Training (RT) in Seattle were released at 5:07pm, seven (7) minutes past the contractual release time of 5:00pm.    

Details:  Flight Attendants who attended in this particular class will receive an additional 1.0 TFP.

Grievance 36-99-2-279-20-Violation of §30.A.2 Training Hours.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §30.A.2 [Training:  Hours], past practice, and all related sections of the Collective Bargaining Agreement when on or about August 11, 2020, Flight Attendants attending Recurrent Training (RT) in Long Beach (LGB) were released at 4:03pm, three (3) minutes past the contractual release time of 4:00pm.    

Details:  Flight Attendants who attended in this particular class will receive an additional 1.0 TFP.

Grievances Recently Filed

Grievance No.:  36-99-2-320-20-Violation of §30.C.4 Computer Based Training (CBT).  This grievance alleges the Company’s violation of Collective Bargaining Agreement §30.C.4 [Training:  Training Pay/Computer Based Training (CBT)], past practice, and all related sections of the Collective Bargaining Agreement when on or about September 28, 2020, it added a 5th Computer Based Training for Flight Attendants to complete for 2020.  Prior to adding the 5thCBT, it issued Quarter 1 CBT, training videos CBT, Quarter 2 CBT and Quarter 3 CBT.  

Grievances Recently Filed and Denied

Grievance No.:  36-99-2-301-20-Violation of §3.D Scope of Agreement.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §3.D [Scope of Agreement:  Scope], past practice, and all related sections of the Collective Bargaining Agreement when it announced beginning October 2020 through July 2021, it will operate flights with cargo in cabin seats; although such flying will occur without passengers, the Company intends to staff the flights with non-Flight Attendant employees, who will be trained to perform Flight Attendant duties, specifically including but not limited to:  Firefighting duties, cargo stowage in the passenger cabin and aircraft door operation in normal and emergency mode.    

More Information

For more information, including the status of previously filed grievances, please visit the Grievance Committee Activity Page.

Questions?

Please contact your Local Grievance Committee if you have any questions about the Grievance Committee update.

AFA Alaska Special Update – November 2, 2020

AFA Alaska Special Update – November 2, 2020

In this Edition

  • Vote!
  • The Jobs Crisis Does Not Stop for the Election

Vote!

Government Affairs

High voter turnout by union members helps increase the power of our solidarity. Visit vote411.org/afacwa for helpful election information. Election Day is Tuesday—please vote on or before November 3rd!

The Jobs Crisis Does Not Stop for the Election

Government Affairs

WATCH: AFA International President Sara Nelson’s most recent update >

We absolutely should have had our Payroll Support Program (PSP) extension prior to the Senate being adjourned. There is overwhelming bipartisan support for our PSP extension — because of our actions. Instead, 100,000 aviation workers are still without a paycheck, some without healthcare. 

This crisis does not stop because of an election, and we cannot wait until a new Congress for relief. We are not giving up. We are continuing to demand relief and right now our airlines are sticking with us. 

#ReliefNow #ExtendPSP #EveryDayCounts

Click here for more information about what you can do >

AFA Special Update – September 9, 2020

In This Edition

  • Health and Safety Concerns with Onboard Service

Health and Safety Concerns with Onboard Service

Master Executive Council (MEC)

According to the Centers for Disease Control and Prevention (CDC), COVID-19 is thought to spread through respiratory droplets produced when an infected person coughs, sneezes, or talks.  The spread predominantly occurs between people who are in close contact with others (within about 6 feet).  Guidance from the CDC also indicates that people who don’t live in the same household should maintain 6 feet of distance from one another and that a mask is not a substitute for social distancing.  Though management has implemented a policy requiring the use of face coverings by passengers and employee onboard the aircraft, it is practically impossible for Flight Attendants to maintain physical distancing of 6 feet from other people in the aircraft cabin, especially while conducting onboard service. 

On July 16, management rolled out a significant expansion of onboard service which involved the addition of several additional beverage choices, including the return of hot beverages including coffee and tea.  This expansion was followed up by further additions on August 16 coupled with the return of ice on the beverage cart.  The addition of so many components of onboard service seems counterintuitive during the middle of the COVID-19 pandemic.  

Flight Attendants Are Unnecessarily Being Put At Risk 

By requiring unnecessary interactions with passengers that are not related to safety of the flight, management continues to place Flight Attendants at greater risk of contracting COVID-19 by increasing required interactions with passengers and mandating additional time in the aisle to complete the increased service.  Though management now allows Flight Attendants to bring and wear their own protective eyewear or face shields from home, this is not a substitute for the CDC recommendation to maintain physical distancing. 

These concerns were resoundingly echoed by data collected from the AFA COVID-19 Onboard Service Survey.  Over 1300 Flight Attendants responded to the survey, which was conducted between July 28 and August 2.  Several key points from the survey include: 

  • Only 18% of those surveyed answered affirmatively* that they believe management considered the safety and health of Flight Attendants when adding beverages back to the onboard service
  • Only 22% of those surveyed answered affirmatively* that they believe the number and type of beverages added back were appropriate given current concerns regarding COVID-19
  • Over 65% of those surveyed indicate that they have experienced passengers removing their face covering multiple times per flight since the July 16 onboard service expansion  

*An affirmative answer is indicated by a response of strongly agree or agree

Comments submitted by Flight Attendants as part of the survey list dozens of reports of passengers removing their face covering to interact with Flight Attendants despite onboard announcements directing passengers to keep their face coverings on.  Further reports tell of Flight Attendants observing passengers keeping their face coverings off for extended periods of time as they wait for hot beverages to cool.  The results of the survey, as well as a representative selection of comments submitted by Flight Attendants, were shared with management shortly after the survey closed.

Management’s Position: Passenger Satisfaction Matters More

Members of the AFA Air Safety, Health, & Security Committee (ASHSC), Inflight Service Committee, and the MEC have been continually engaging with management to address the risks to Flight Attendant safety and health presented by the expansion of onboard service.  These conversations have involved every level of management within Alaska Airlines, and have included management from inflight, labor relations, safety, and marketing.  AFA Representatives have repeatedly asked management to “stop the operation” and “own safety” by pulling back the expanded onboard service and returning to the pre-July 16 offering.  

Management, however, has a different point of view.  In several meetings between management and AFA, management has stated that they believe that there is no evidence to say that there is any incremental risk of transmission due to onboard service.  Management has also gone on record to indicate that they believe that the worst credible outcome of a COVID-19 infection to Flight Attendants is “medical treatment beyond first aid”—not hospitalization or death.  This position contradicts the fact that the CDC has recorded over 184,000 COVID-19 related deaths in the United States and leading national forecasts continue to predict thousands of new COVID-19 related hospitalizations per day.

Management’s overall response has been that they fully intend to continue offering the expanded onboard service despite AFA’s objections.  Their reasoning: an increase in passenger satisfaction scores and a decrease in complaints related to onboard service offerings.

The MEC is equally frustrated and disappointed that management has made the conscious decision to prioritize passenger survey scores over Flight Attendant health and safety by refusing to reconsider the onboard service expansion that they have rolled out over the past several months.  The failure to address the concerns related to the unnecessary additional risk for contracting COVID-19 that Flight Attendants are being exposed to speaks volumes to the fact that “Ready, Safe, Go” is only a priority when it is convenient and suits the needs of management.  Despite this, the MEC and other AFA representatives will continue our efforts to advocate for onboard service levels that do not put Flight Attendants unnecessarily at risk. 

Continue to Document and Report Safety Hazards 

Regardless of management’s position, please continue to report any safety hazards that you experience while performing the expanded onboard service.  This could include instances of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  You can report these hazards through ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  Include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives to advocate for safe levels of service. 

Joint Contract Negotiations Session 7 – September 2025

Our JNC made significant progress in shaping our JCBA, successfully reaching a Tentative Agreement on Section 13 – Uniforms. Key provisions include enhancements to uniform standards, ensuring protective measures such as no surnames on name tags from the Hawaiian CBA. While we continue discussions on various sections, including Air Safety Health and Security, Training, and Commuter Policy. We appreciate feedback from the 2207 Flight Attendants who participated in our recent Vacation Survey.

Refreshed Inflight Mobile Device (IMD) Distribution

This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

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