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Representing the Flight Attendants of Alaska + Hawaiian

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Horizon Air Aircraft Incident – Update 4

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493.

Staffing is extremely tight at all bases for both Boeing and Airbus operations. Consequently, premium trips are available throughout the system. If you are willing and able to fly today, picking up an Open Time trip would definitely help out the operation. Thank you for considering!

Flight Attendants have been asking for guidance regarding what to say to passengers when approached about yesterday’s incident. AFA offers the following talking points as a general guide:

  • Safety is and will remain #1 at Alaska Airlines.
  • Alaska Airlines has created a blog page for official updates: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/ (All inquiries for information should be referred back to the blog. Media inquiries should be referred to ​Alaska Airlines Media Relations at 206-304-0008; please do not speak to the media.)
  • Our hearts are heavy for the friends and family of the individual involved and for all those affected by the incident.
  • Whenever tragedy touches one member of the Alaska Airlines family, it impacts us all.

You do not have to memorize the talking points. Per CEO Brad Tilden’s “A message on yesterday’s incident,” he says, “You all do an incredible job of living our values and interacting with our customers every day, and we encourage you to be yourselves and share any information that has been made public (via the blog).”

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Horizon Air Aircraft Incident – Update 3

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/

AFA has mobilized EAP and officer resources to support you. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493.

This will be the final MEC update tonight regarding this incident.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Horizon Air Aircraft Incident – Update 2

Alaska Airlines has created a blog page for official updates regarding the Horizon Air aircraft incident: https://blog.alaskaair.com/alaska-airlines/horizon-air-aircraft/

Please be assured that AFA is aware of the incident and has mobilized our critical incident response.

A few important points:

  • AFA is currently mobilizing EAP resources. If you or one of your colleagues needs to talk to an EAP representative, please call the AFA Alaska EAP at 949-470-0493.
  • Refrain from calling or texting management or AFA officers with questions unless it is urgent.
  • Do not discuss this issue with the media.
  • Enact your personal notification protocol and inform friends and family that you are safe.

This incident occurred in the Seattle-Tacoma metro area. More information will be provided as it becomes available.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Horizon Air Aircraft Incident

Alaska Airlines has just released the following statement:

“We are aware of an incident involving an unauthorized take-off of a Horizon Air Q400. We believe there are no passengers on board. More information as we learn more.”

Please be assured that AFA is aware of the incident and has mobilized our critical incident response.

A few important points:

  • Please refrain from calling/texting management or AFA with questions unless it is urgent. Phone lines are maxed right now.
  • Do not to discuss this issue with the media.
  • Enact your personal notification protocol and inform friends and family that you are safe.
  • AFA is currently mobilizing EAP resources.

This incident occurred in Seattle. More information will be provided as it becomes available.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Behind the Scenes: What Goes Into Bringing Our MEC Town Halls to Life

Since launching our MEC Town Halls in March, we’ve focused on making these sessions a clear and effective way to connect with everyone. In June, we adjusted our approach to a more dynamic, interview-based, and conversational format to make these sessions even more engaging. But what does it take to move from an initial concept […]

Go In-Depth with Our AFA Membership Engagement Committee Chairperson

Building on the momentum of our Membership Engagement Committee introduction video and this week’s look at the committee’s history, we’re excited to introduce the next feature of our July Committee Focus Month. Today, we’re launching an in-depth interview that offers an inside look at the mission and people powering the Membership Engagement Committee. What You’ll […]

Register Now: Reserve Webinar – Thursday, August 6

This message is for pre-merger Alaska Flight Attendants As a follow-up to our June 23 save-the-date announcement, we’re excited to share full details and open registration for our August pre-merger Alaska Reserve Webinar! If you’ve ever wondered, “Can they do that?” when Crew Scheduling calls with a reserve assignment or schedule change—whether you’re a Reserve Flight […]

AFA Committee Focus Month: Membership Engagement

July marks our latest AFA Committee Focus Month, and we’re excited to spotlight our Membership Engagement Committee. In May, we kicked off this initiative by showcasing the exceptional work of our EAP/Professional Standards Committee—illustrating how our committees serve and support us every day. Our Membership Engagement Committee is here to make sure every Member feels genuinely […]

Joint Contract Negotiations Session 16 – July 2026

The JNC has been actively negotiating key sections of the contract, focusing on vacation, sick leave, and temporary duty assignments. A tentative agreement was reached on Section 37 (Temporary Duty Assignments), ensuring financial protections and fair treatment for Flight Attendants during temporary assignments. These ongoing discussions demonstrate a commitment to integrating the best benefits from both Alaska and Hawaiian CBAs for all members.

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