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Council 35 News – June 2020

Reminder: Deadline to complete Q2 CBT today June 30!

Trending Discipline

Layovers and the Alcohol Policy

Previously AFA provided a list of “What the company knows about me.”  For layovers and hotels, this includes key swipes, hotel video images, and bar receipts that show times orders were placed and when paid. When a violation of the alcohol policy is suspected, the company can collect all of this information to provide evidence in support of the suspicion.  Additionally, any “disruption” to a hotel property by an FA puts the company crew hotel contract at risk, and normally discharge to the offending FA is the result of these incidents.

RAP Violations

Management has been monitoring reserves and their location during the reserve availability period (RAP). FAs that are not within the base area during the entire RAP or reserves that leave base during airport standby have been discovered and this violation normally results in discharge. This includes commuting delays.  If your commute flight arrives after your RAP begins, this would be considered a violation.  Your Council 35 officers recommend that those FAs new to reserve, be sure to familiarize yourself with §11 of the JCBA to understand the rules regarding availability and contactability.

SFO Air Safety, Health & Security Committee (ASHSC) Update

By Brad Young, ASHSC Chair and Council Representative

ASAP:  When can we use it?  When should we not use it?

An ASAP is created specifically to provide a means for employees to report safety-related events or concerns. All individual ASAP reports are clearly labeled as such. Each ASAP report must contain sufficiently detailed information about a safety event so that it can be evaluated by the ASAP ERC (Event Review Committee).

Two types of reports are that are to be submitted under the ASAP:

  • Safety-related reports that appear to involve one or more violations of the regulations (e.g., deviating from routine flight duties (Policy and Procedure)-skipped part of the regulatory demo in announcement).
  • Reports that identify a general safety concern, but do not appear to involve a violation of the regulations (e.g., flight attendant concerns that the design of a galley cart configuration could lead to an on the job injury).

Flight Attendant reports that would be excluded for ASAP that involve:

  • Possible criminal activity
  • Substance abuse
  • Controlled substances
  • Intentional falsification or disregard for safety

Accidental ingestion of a possible controlled substance is not eligible for ASAP.  If you find yourself accidentally ingesting something that could result in a positive drug test, please notify your Council 35 officers or EAP for guidance.

September Leaves

Crew planning recently offered Staffing Adjustment Leaves (SAL) of both 30 and 60 day durations. The MEC heard from many FAs disappointed with the offer and the inability to secure a leave for September if already on a SAL.  Although the leaves offered were contractually compliant, the company recognized the challenge with how this would affect FAs already on a leave.  As a result, an updated bulletin was posted indicating that SALs have been converted to 30-day only for August and bidding for September will be open in a few weeks to provide the fairest option to all FAs interested in remaining on a continuous leave.

Recurrent Checklists

A recent audit of recurrent training (RT) completion packets revealed that many didn’t have the appropriate check marks to indicate a completed drill.  This caused many FAs to be recalled to attend RT a second time to prevent dequal status. As a result of the audit, the instructors have been extra fastidious with paperwork review, however it is recommended that FAs monitor their own completion packets to ensure the proper checks have been made after completing a drill.

Council 35 Committee Update: Welcome New Members!

Human Rights:  Sejal Patel

In 2016, Sejal fulfilled a childhood dream when she earned her wings with Virgin America. Fueled by her love of travel and desire to switch industries and careers, she fell in love with flying and more importantly, the people she has worked with and met. She quickly learned that a good crew can turn even the most hideous pairing into one of your favorite trips and believes in that to this day. Sejal sought out to join the Human Rights Committee because she wanted to make a change at our airline and do the hard work to make Alaska Airlines a better, more inclusive, place for our flight attendants. This is not going to be an easy task and will require heavy lifting, difficult conversations and uncomfortable situations, but it’s the only way to create meaningful, lasting change and she is committed to the goal.

Interested in joining a committee?  Please review the committee page and send your expression of interest to sfo@afaalaska.org.

Membership Dues

by James Ikehara

As a reminder, Article II.C.1.b of the AFA Constitution & Bylaws require that AFA dues continue to be paid during any leave of absence less than 90 days.  If you currently pay your dues through payroll deduction, dues payments will continue to be deducted as long as you continue to receive a paycheck with sufficient funds for all other payroll deductions plus your AFA dues.  If you are no longer receiving a paycheck or your paycheck does not cover all of your payroll deductions, AFA dues will not be deducted and you will instead receive an invoice from AFA International Membership Services. If you receive an invoice or statement indicating that you owe AFA dues, payment can be made in one of two ways:

How do I contact Council 35 Officers?

Using a personal email address, the preferred methods of contact are:

  • Open an Online Support Request ticket
  • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond)
  • Individual officer emails (if information is for a specific officer)
  • Calls/text (if situation requires more urgent attention)

When contacting Council 35 officers please avoid the following methods:

  • Sending to/from alaskaair email (subject to company audits and therefore not private)
  • Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
  • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

Please allow at least one business day for a response to any method of contact (email, phone, text).  

In solidarity,

Melissa, Aladrian, James and Brad


Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

Council 35 News – May 2020

Upcoming Dates to Remember:

  • July 30/60-day SAL bidding closes:  June 1
  • Request to cancel SAL for Life Insurance deadline:  June 2 (more info below)
  • August PBS Bidding opens:  June 5 (back to normal schedule) 
  • Q1/Q2 CBT deadline:  June 30

Trending Discipline

Sick Leave Abuse

Although many Flight Attendants are on some sort of leave, there still seems to be a trend with sick leave abuse investigations. When calling in sick, whether protected under FMLA or normal sick, the company’s expectation is that the Flight Attendant is taking the time to recover from an illness which is preventing them from being able to work.  If evidence is discovered that shows a Flight Attendant using sick leave that doesn’t appear to be recovering, the company will investigate. Recent investigations have included travel audits, scheduling requests and social media posts that the company believes may contradict a Flight Attendant’s alleged sick status.  From the company’s perspective, calling in sick for any other reason than sick, is considered time card fraud.  In all cases, the investigations concluded in termination when proof of illness is not substantiated by evidence (i.e. hospital/doctor/medical receipts) and when conflicting evidence of apparent wellness is presented.  

Reserve Issues

With new reserves on the roster, performance management is also focused on reserve compliance. Some of the trends include commuting into base after RAP begins, or leaving base early before RAP is completed. Reserve F/As not available in base for their reserve availability period (RAP) have received discipline, even on first offense.  Just one occurrence can lead to discharge. Any Reserve F/A interested in extra support or guidance, please be sure to reach out to the SFO Reserve Committee.  The committee has recently re-opened the Reserve Buddy program and is accepting requests to have an SFO Buddy assigned for help.

CBTs Due Soon

The Q1 and Q2 CBTs have been published to the Learn App (replaces Cornerstone) on the IMD. Both CBTs are due 6/30/20.

  • Q1 CBT:  Uniforms and 9Max
  • Q2 CBT:  Minimum Crew, CD-0 Cabin Management, CARES Restraint and Introduction to Threat and Error Management 

Air Safety, Health & Security Committee Update

by Brad Young, ASHSC Chair and Council Representative

Masks

SFO continues to be stocked with surgical, light blue and dark blue (adjustable) facial masks.   A third type of fabric mask will start testing next week and will be adjustable around the ears (the loop) for further comfort and better fit.  Your ASHSC and Inflight Service Committee (ISC) members will be conducting wear and fit tests. Distribution of masks occurs in the SFO Village by supervisors from 0500-1500 daily and after hours by CSA supervisors.  Flight Attendants will receive two (2) masks each and must sign for them.  F/As may also email SFO supervisors to coordinate pick-up through the V-file system.

Onboard Sanitizing Supplies

All aircraft should have 16oz bottles of alcohol-based sanitizer onboard for use when soap and water aren’t readily accessible. Onboard Antiseptic Wipes (Clean-4-Sure) are provisioned on the A/C to wipe down IMDs, A/C surfaces, interphone, and demo kit contents. When using the IMD and interphone, avoid openings such as the earpiece and mouthpiece, as sanitizing liquid may enter and cause damage. 

IMPORTANT: Please fill out an Irregularity/ASAP Report if the sanitizing supplies are not available or insufficient for flight.  This will ensure the company provides the necessary tools to work in a safe and healthy workplace.

Social Distancing Inflight

AFA has worked closely with the company to help increase social distancing for F/As, which resulted in a temporary procedure change to allow F/As to sit in a guest seat during the cruise phase of flight. This policy is for F/As who are working a flight and on duty, however does not apply to F/As who are deadheading or on a crew rest break (HNL turn flight). While in a passenger seat, F/As must adhere to PED/IMD policy.  As a reminder, this allowance is only applicable during the cruise phase of flight therefore F/As are expected to be in assigned jumpseat locations for taxi, takeoff, and landing. 

First Virtual Membership Meeting a Success!

Thank you everyone for attending the first Council 35 Virtual Meeting on May 19!  The agenda for this meeting was to discuss the AFA Proposed 2020 Budget.  The following day on May 20, a Special Meeting of the AFA Board of Directors took place, at which an interim budget was approved for fiscal year 2020-2021. This was also a videoconference meeting and AFA’s first ever virtual BOD Meeting. The AFA International Office is currently updating the relevant documentation and will publish for review by members in the near future. The success of these meetings using new technology will provide councils with the opportunity to host more meetings in the future to reach members with valuable news and information happening in the Union. 

Life Insurance While on SAL

Flight Attendants on Staffing Adjustment Leave (SAL) lose their company-sponsored life insurance after the first partial or full bid month on SAL. This is consistent with past practice, however the current insurance company is processing the cancellations faster than in the past, which is causing a burden to some Flight Attendants. In response, the company made the decision to offer a one-time opportunity for F/As to cancel their SAL beginning the month of July. To cancel and take advantage of this offer, F/As need to email Inflight Crew Planning no later than 1159pm (PST) Tuesday, June 2. Reference Bulletin Bundle #2020-0051 for additional information.

Recurrent 2020

It’s unfortunate, but even this late in the year we are still encountering challenges with Recurrent (RT) 2020. A recent training audit exposed administrative errors that have resulted in Flight Attendants de-qualing and returning for additional training. Your Council 35 officers understand how frustrating the RT program has been this year and empathize with F/As that are on the receiving-end of the disagreeable consequences.  Be assured that AFA will continue to advocate for a fair resolution to these issues.   

Membership Dues While on Leave

by James Ikehara, Secretary

As a reminder, Article II.C.1.b of the AFA Constitution & Bylaws require that AFA dues continue to be paid during any leave of absence less than 90 days.  If you currently pay your dues through payroll deduction, dues payments will continue to be deducted as long as you continue to receive a paycheck with sufficient funds for all other payroll deductions plus your AFA dues.  If you are no longer receiving a paycheck or your paycheck does not cover all of your payroll deductions, AFA dues will not be deducted and you will instead receive an invoice from AFA International Membership Services.

Payment Options

If you receive an invoice or statement indicating that you owe AFA dues, payment can be made in one of two ways:

  • Online by credit card here.
  • By mailing a check directly to AFA International Membership Services

More information about payment options can be found on the payment options page of the membership services section of the AFA International website.  This page also contains information about payment plan options if you have a past due account and are unable to pay your entire balance at once.  Should you need further information about the status of your account, you can use this link and a representative from AFA International’s Membership Services department will be able to assist. 

Updating Personal Information
You can update your contact information (street address, phone number, email address, last name) with this AFA link.

How do I contact Council 35 Officers?

Using a personal email address, the preferred methods of contact are:

  • Open an Online Support Request ticket
  • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond) 
  • Individual officer emails (if information is for a specific officer)
  • Calls/text (if situation requires more urgent attention)

When contacting Council 35 officers please avoid the following methods:

  • Sending to/from alaskaair email (subject to company audits and therefore not private)
  • Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
  • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

Please allow at least one business day for a response to any method of contact (email, phone, text).  

In solidarity,

Melissa, Aladrian, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
Aladrian Hillmon, LEC Vice President • Aladrian.hillmon@afaalaska.org •  415-991-3791
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

AFA Update – April 6, 2020

In This Edition

  • Cancellation of April & May Recurrent Training
  • Reminders About Layover Transportation and Meals
  • Reporting Uniform Reactions
  • Voluntary Benefits Updates & Information
  • AFA EAP Support Services
  • CWA/NETT and LinkedIn Learning

Cancellation of April & May Recurrent Training

On Friday, management announced that they would be cancelling recurrent training (RT) for the months of April and May as a precautionary measure in the wake of the COVID-19 outbreak.    Along with the cancellation announcement, management also provided information about an FAA temporary exemption granting a two-month extension to Flight Attendants with April and May base months (as well as some Flight Attendants scheduled for RT at the end of March).  This exemption will give affected Flight Attendants an additional two grace months during which to complete RT in 2020 (e.g. a Flight Attendant whose base month is April and grace month is May will now have June and July as additional grace months this year).

AFA representatives have requested that management remove the April cancelled classes from rosters in Crew Access as soon as possible in order to allow Flight Attendants to manage their schedules and trade and/or pick up flying if desired.  Crew Planning is also in the process of removing RT pre-planned absence from NavBlue to allow Flight Attendants who were scheduled for class in May to bid normally.  Management has indicated that they will contact Flight Attendants whose RT class has been cancelled to discuss rescheduling options but they have not yet provided AFA with specifics on what the process for rescheduling will be.

If you have questions about the April/May recurrent training cancellations, please contact Inflight Training management directly at inflight.training@alaskaair.com.

Reminders About Layover Transportation and Meals

Hotel Committee

Dedicated Crew-Only Layover Hotel Transportation

The AFA Coronavirus (COVID-19) Update – March 19, 2020 provided information about the temporary implementation of dedicated crew-only layover hotel transportation.  Management also communicated this information in bulletin #2020-0016, issued on March 17.  As a reminder, this crew-only transportation may be either hotel-provided van that is dedicated for crewmembers only or separate contracted transportation.  Please reference your trip information in Crew Access to determine whether the hotel or a contracted vendor will be providing layover hotel transportation.  You can also find a complete list of dedicated transportation providers on the Inflight website > Hotel, Travel, & Station > Hotel News > Dedicated Transportation.

As always, if you encounter any issues with a transportation provider, please notify your AFA Hotel Committee by filing a CrewCare report.

Food Availability on Layovers

At the request of AFA, management has compiled a list of food availability at each layover hotel throughout the system.  This list is updated regularly to ensure the most up-to-date information.  It can be found on the Inflight website > Hotel, Travel, & Station > Hotel News > Food Availability.

Questions?

Your AFA Hotel Committee is here to assist and support you in all matters related to layover hotels and transportation.  You can find contact information for your Local Hotel Committee by clicking here.

Reporting Uniform Reactions

Air Safety, Health, & Security Committee (ASHSC)

With the launch of the new Unisync uniform, our AFA Air Safety, Health, & Security Committee (ASHSC) and Uniform Committee would like to offer a reminder about how to report reactions or safety concerns related to the new uniform pieces.  Management has outlined the process for reporting these concerns in a document that is housed on the uniform subsite of Alaska’s World.  You can access the document directly by clicking here (AAG sign on required).

Questions?

If you have questions about how to report uniform reactions or need assistance in navigating the process, please contact AFA Uniform Safety Representative Deb Wallstrom at uniform.reactions@afaalaska.org.

Voluntary Benefits Updates & Information

Benefits Committee

Our AFA Benefits Committee has received information that Alaska employees who have either 401(k) through Vanguard or Alaska Credit Union loans may be eligible for modified payment arrangements.  National Group Protection (NGP) has also provided information about continuation of coverage for anyone enrolled in the NGP/CAIC supplemental benefits program who takes a leave of absence.

Vanguard – 401(k) Loans

  • You can suspend a loan for up to 12 months
  • It can take up to two pay periods to process the suspension
  • Once the request has been processed, the 12 month suspension begins
  • You can reinstate payments earlier without penalty
  • You can also make payments during the suspension of any amount without penalty.  If you choose to do so, it will not restart your loan.
  • You will accrue interest during that time – but this is interest you pay yourself.  This may adjust your loan payment amount once your loan is reinstated.

For assistance with Vanguard 401(k) loan suspensions, contact Vanguard Participant Services at (800) 523-1188 (available Mon-Fri, 5:30 AM to 6 PM Pacific time).  You can also reach out to Jamie Smalley with specific questions at jaime.smalley@alaskaair.com.

Alaska Air Group Credit Union Loans 

The Alaska Air Group Credit Union (AAGCU) is offering an emergency skip-a-payment option that may allow customers to skip to three monthly payments on certain AAGCU loans.  For more information about this program, including a link to apply, please visit the AAGCU website by clicking here.

AFA Supplemental Benefits – National Group Protection

National Group Protection (NGP) has provided information for those who are enrolled in the NGP/CAIC supplemental benefits program and take a Leave of Absence (LOA).  These special provisions include:

  • Coverage will continue without interruption during the LOA
  • Premiums are not due during the LOA
  • CAIC will honor claims during the LOA
  • No action is required on your part to maintain your coverage

Complete information can be found in this document.  If you have any questions, please contact National Group at (800) 344-9016 or service@ngp-ins.com.

AFA EAP Support Services

Employee Assistance Program (EAP)/Professional Standards Committee

AFA EAP has put together several resources to help Flight Attendants manage their personal mental health and wellness during the COVID-19 outbreak.  All services are available in either a telephone or online format.  For a complete list of support services being offered, schedules, and access information, please click here.

Questions?

Please contact your Local EAP Committee for more information or assistance.

CWA/NETT and LinkedIn Learning

AFA International

As a part of CWA, AFA members are entitled to take advantage of complimentary online learning through CWA/NETT.  CWA/NETT provides you and your family with access to hundreds of online training courses through LinkedIn Learning. This might be the perfect time to brush up on existing skills or learn new ones. 

Examples of learning titles include:

  • Zoom Meetings
  • Microsoft Collaboration
  • Microsoft Excel
  • Sharepoint

You can get started by completing this form.  The form requires your CWA local number, which you can find on the Contact Us page of the AFA Alaska website under FAQs > Membership and Dues Questions > What’s My CWA Local Number.

Questions?

If you have any questions, please contact your LEC Officers.

Recurrent Training 2020 – Part 7

The Master Executive Council (MEC) was planning to meet with one of the Federal Aviation Administration (FAA) Cabin Safety Inspectors assigned to Alaska Airlines this week during the regular February MEC meeting.  The intent of the meeting was to allow the MEC to gain a better understanding as to how the FAA interprets and applies the Code of Federal Regulations (CFRs) and other guiding documents to Flight Attendant recurrent training.  More specifically, the MEC is seeking more information about what drove the changes that were made to Recurrent Training 2020 when it initially launched in January.

Unfortunately, not all of the required representatives from the FAA’s Certificate Management Office (CMO) could be available for the scheduled meeting last Wednesday and the meeting was canceled.  The MEC is actively working with the FAA to reschedule the meeting to another time as soon as all required attendees from both AFA and the FAA are available.  More information will be communicated once the meeting is able to be rescheduled.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

Recurrent Training 2020 – Part 6

Breaking news!

Limited self-correction during door evacuation drills

The Master Executive Council (MEC) has been informed that limited self-correction is now allowed during door evacuation drills in one specific circumstance. Flight Attendants are expected to come to Recurrent Training (RT) prepared to demonstrate proficiency by using verbatim evacuation commands. However, if the (incorrect) command “STAND BACK” is corrected to “STAY BACK, STAY BACK, STAY BACK…” during an evacuation drill evaluation, then this will be considered successful.

If self-correction occurs as described above, then the Inflight Instructor will debrief with the student after the evaluation is complete. The purpose of the debrief is to ensure the student is clear on the Flight Attendant Manual (FAM) standard of “STAY BACK – STAY BACK” (no “STAND BACK”). For now, this will be the only self-correction allowed during evacuation drills.

Proposed redesign of the Special Track Training submitted to the FAA

Management submitted the proposed redesign of the Special Track Training to the FAA today. The FAA has up to 16 working days to accept or reject the proposal. In the interim, AFA and management have agreed to not allow any Flight Attendant to proceed to the fourth drill attempt; affected FAs are currently being pay protected while we wait for the FAA’s response.

Additional approved exceptions to the verbatim evacuation commands

Again, Flight Attendants are expected to come to RT prepared to demonstrate proficiency by using verbatim evacuation commands. However, one more variant on “plane” that is used throughout the British Commonwealth has been added to the approved exceptions: aeroplane. Flight Attendants will be deemed proficient and therefore successful in completing their evacuation evaluation if they inadvertently use any of the now five approved exceptions: “the,” “airplane,” “aeroplane,” “aircraft” and “jump.” Italicized text inside of parenthesis indicate the approved exceptions to the verbatim evacuation commands:

“Heads down, stay down” / “Open seatbelts — Open seatbelts” / “Stay back — Stay back” / “You two, stay at the bottom” / “Help (the) people off” / “Send them away from the plane (/ airplane / aeroplane / aircraft)” / “Leave everything” / “Exit here” / “Jump (Jump)”.

The MEC anticipates publishing another RT update following our meeting this coming Wednesday with one of the FAA Cabin Safety Inspectors assigned to Alaska Airlines or pending any new developments.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

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