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        You are here: Home / Archives for CBT

        End of Year reminders and updates

        December 30, 2021 09:47

        December 2021 Update


        End Of Year Reminders


        Complete by 23:59 Dec 31st

        • Current Uniform Allotment Expires – If you need new pieces make sure to use any allotment remaining, you’ll receive a new allotment Jan 1 thats good for 2 years
        • Annual Compliance Training (ACT) CBT  – Check Cornerstone, Discipline issued if not completed
        • Guest Passes – Exchange your travel credits for passes, no need to print them they live in your guest pass history. We recommend you convert them 1 at a time, multiple passes. Do not convert all of them into 1 pass


        COVID Points Forgiveness (Positive Test)


        Per the new agreement with management, Flight Attendants can once again submit for points forgiveness for COVID absences with proof of a positive test. The time limits for submitting have been suspended.  If you’ve had a previous submission denied and can provide a positive test result, please resubmit for points removal.  Performance Supervisors will be reviewing each submission individually, so please be patient while your request is reviewed.     To submit your request, visit: Alaskasworld> Inflight> Administration> Performance> COVID+/Vaccine Reaction Point Forgiveness Form


        Grievance Committee Update


        Recent Investigations Resulting in Discipline

        • Failure to Complete CBT on time
        • Commuter Policy Violations
        • Missing Required Items
        • Delays caused by Flight Attendants

        AFA Membership Dues


        Many Council 15 members are behind on their monthly AFA dues.  After 90-days,  a member can fall into Bad Standing.   Once in Bad Standing, a member’s vote is not counted nor are they permitted to attend local council meetings until they are become current or make alternate payment arrangements with AFA Membership Services.   Unpaid dues could result in termination per  Section 26 C, D,  & E of our Collective Bargaining Agreement.  

        Our Local Membership Committee can provide you with balance information- but we do not have access payment or billing history.   If you have questions about your account, please reach out to AFA Membership Services.

        AFA Membership Services844-232-2228Ext. 3 – Dues and Account information 
           or Online
        http://afacwa.org//dues_questions


        Benefits and Leaves


        The Committee is receiving an unprecedented number of inquiries regarding Medical Leaves. While we are here to assist, we need everyone to be informed and aware of leave guidelines. Please be aware that there is a Leave Handbook for each type of leave. The Leave Handbooks provide step by step instruction to help you begin the process and navigate your leave. We suggest reading through the appropriate handbook prior to starting your leave in order to have familiarity with the process.  Leave Handbooks can be found on Alaskasworld> Inflight Page> Administration> Leaves

        You can aslo reach outt o our AFA Benefits Chair Sonia Quackenbush click HERE.


        Irregular Operations Guide


        As most already know, the cold and winter weather in Portland and Seattle has caused operational challenges all around our network. We realize many of you have and will find yourselves stranded in cities you were not necessarily expecting to be in, working longer hours or changes to flying. please keep this link handy to help guide you.

        Irregular Operations Quick Reference

        Filed Under: Council 15 SAN Tagged With: CBT, December, uniform, updates

        December 2021 MEC Meeting Recap

        December 8, 2021 17:00

        December 2021 MEC Meeting Recap

        Master Executive Council (MEC) President Jeffrey Peterson

        Just wrapped up chairing our monthly MEC meeting yesterday and today.

        As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, FA pay, and fatigue. Lots going on out there!

        Meeting w/ COO + Inflight + Labor Relations + FA Crew Pay

        Notable topics discussed:

        • Recent leadership change and the path forward
        • Acting on FA feedback – Management to communicate administrative details to FAs as soon as possible in the next bulletin
          • 1.5x pay for all  DHD conversions (i.e., including unscheduled DHD conversions) November 1, 2021 – January 2, 2022 – There is no mechanism in Crew Access to track all conversions, so FAs must manually submit in Rainmaker. (November flight activity will process soon, so please submit ASAP if you want November conversions to be paid in December!)
          • Forgiving attendance points for all FA COVID+ absences (i.e., up to 10-day Single Continuous Occurrence substantiated by a positive COVID test that includes the FA’s name, testing facility and date) – Use the COVID+/Vaccine Reaction Points Forgiveness Form (AAG SSO required: Inflight –> Admin –> Performance –> COVID+/Vaccine Reaction Points Forgiveness Form)
          • Removing time restrictions for submissions of the COVID+/Vaccine Reaction Points Forgiveness Form (i.e., no longer a requirement to submit by the end of the next sequence and retroactive 18 months) – Management is researching whether records for previous timeliness denials can be used to retroactively approve.
        • Q4 Computer Based Training (CBT) aka Annual Compliance Training (ACT) – Due December 31st. More than 3000 FAs have not yet completed this.
        • Existing inflight service and pending additional offerings – FAs are exhausted, frustrated, and anxious. Due to pandemic-related concerns, they do not want to be out in the cabin more right now. There is no room for trash. In the MEC’s opinion, Alaska FAs will grow even more upset and mobilized unless management provides additional relief.

        I hope you found this recap timely and informative.

        In Solidarity,
        Jeff

        Filed Under: Latest News, Message from the MEC President Tagged With: 2021, CBT, COVID-19, Inflight Service

        Council 35 News June 2021

        June 9, 2021 23:39


        Important Dates 

        • June 30: Q2 CBT Due

        COVID-19 Points Forgiveness

        The Section 32 Attendance Policy Points Related to COVID-19 MOU provides Flight Attendants an opportunity for points adjustment for the following COVID-19 related activities:

        • Non-work related exposure
        • Vaccine appointments
        • Side effects of the vaccine

        Management has agreed to review all points related to COVID-19 with documentation. Details of the MOU can be found on our website.  Your council 35 officers encourage members to submit the form for any absences related to COVID-19.  To request a points review, visit:

        Alaskasworld>>Inflight >>Administration>>Performance>>COVID-19 Absence Reporting Form

        It is recommended that F/As save all receipts and appointment confirmations.  F/As may be required to send evidence to the performance supervisor for conversion.  This process is manual, so allow some time for the adjustment to show on the attendance record.  

        Call to Action: New California COVID-19 Law

        The state of California has recently enacted a law to protect employees from COVID -19 activities.  The basics of the law provides.

        • Protection from penalties (points)
        • Requires employers to offer a special COVID-19 sick leave bank (including employees covered by a collective bargaining agreement)
        • Requires employers to notify employees of the new CA provisions.  

        So far Alaska has taken a position that F/As are not eligible for these CA benefits, however AFA does not agree with Alaska. Your Council 35 officers encourage all CA-based Flight Attendants to file a wage claim with the state and/or file a labor law violation.  For more information, please see the AFA June 2, 2021 communication.

        PBS WebApp Training

        The next training sessions on Microsoft Teams are Tuesday June 8, 1pm-2pm Pacific and Wednesday, June 9, 10am-11am Pacific. Links will only be live during the training period.  If you miss these training dates, there will be more dates in July.  This is the same technology used for the all-employee webcasts. If you have any issues installing Microsoft Teams or viewing the training sessions, please contact the ITS Service Desk at 1-877-238-1077 or email ITS.Service.Desk@alaskaair.com.

        Welcome New Council 35 Committee Members

        Benefits Committee Chair:  Julie Pearson

        Julie began her Flight Attendant career with Virgin America in April 2010, upgrading to the Inflight Team Leader position in early 2011. In October 2018, Julie joined the Council 35 Crew Systems Integration team where she took on the task of helping her teammates during the Alaska systems integration, conducting base sits and helping train flight attendants in the NavBlue PBS and Crew Access systems, as well as answering questions regarding the JCBA. Prior to becoming a flight attendant Julie received her BA in Communications from Saint Mary’s College of California. After college she moved to London, where she stayed for 5 years and worked in content licensing. In her free time you’ll find her exploring San Francisco and hiking the Bay Area with her husband and 5 year old son.

        Inflight Service Committee:  Matt Voges

        Coming from a long time airline family, Matt realized his passion for travel very early in life, but only fully recognized his love for the Aviation Industry in 2008 when he was hired at Virgin America.  After earning his wings, he realized he had more to offer by lending his restaurant and event catering experience with the on-board service team and moved in to a role from Inflight Team Leader to Service Coach and later Air Transportation Supervisor.  With these roles, he worked closely with the LSG kitchen and on-board Service Manager to help develop and teach the onboard experience to new hires.  He hopes to continue this path in moving forward with the AFA to help provide a better and more seamless on-board experience for both Flight Attendants and Guests.  Matt currently resides in San Francisco and spends his spare time traveling the world experiencing new cultures, food and languages.  He is also active in playing softball, learning to race cars and everything to do with cooking (including eating).  

        June Pride Month

        Help celebrate June Pride with an AFA pride pin or an AFA Pride luggage tag. A limited supply is available now at the supervisor’s office in the SFO Village.

        Free COVID-19 Vaccinations in SFO

        SFO is offering 2 free vaccination programs for the public, including arriving and departing passengers, on domestic and international flights. More information about the programs can be found here.  The J&J single-dose vaccine for people aged 18 and older is available on a walk-up, first-come, first-served basis.

        Location: SFO Medical Clinic, International Terminal Departures Hall, A-Side
        Days/Times:  Monday – Friday, 8:00am – 5:00pm

        In partnership with Safeway Pharmacy during the month of June, the J&J vaccine, for people aged 18 and older and Pfizer, for people ages 12 and older will be available.

        Location: International Terminal, Level 3, Departures Hall, between Aisles 6 & 7 (at the back of the building)
        Days/Times:

        Tuesday, June 8, 10:00am – 6:00pm

        Walk-ups are available however an appointment is recommended.

        In solidarity,

        Melissa, James and Brad


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: CBT, Council 35, COVID-19, PBS

        Council 35 News – April 2021

        May 3, 2021 10:23


        Important Dates

        • May 6: CA Membership Meeting
        • May 12: Contract Extension TA Voting Closes
        • June 1:  Rainmaker Launch
        • June 30: Q2 CBT Due

        CA Bases Local Council Membership Meeting

        As previously communicated, our local Council meeting will be Thursday, May 6, 2021 at 1100 PDT. The meeting will be via Zoom and is open to all members of Councils 35 (SFO), 18 (LAX) and 15 (SAN) in good standing.  The primary purpose of the meeting will be to discuss the AFA Board of Director’s meeting scheduled for May 13-14, and any local council agenda items.  Please submit local council agenda items to SFO@afaalaska.org prior to May 5th, 2021.  Advance registration is required using a personal (non-company) email address. To receive confirmation to attend, please register here. 

        COVID Point Forgiveness

        Calling in sick for a COVID related issue, such as exposure, vaccine appointments or reaction to the vaccine may receive attendance point forgiveness.  Management has agreed to remove all points related to COVID with documentation.  It is recommended that FAs save all receipts and appointment confirmations and send evidence to performance for conversion.  This process is manual so allow some time for the adjustment to show on the attendance record.  For more information, please review the April 12 Bulletin on the inflight page of Alaskasworld.

        Flight Attendant COVID Vaccination Status

        AFA International is collecting data on Flight Attendant Vaccinations.  Please complete the form to help discover trends in vaccination availability in your area.  Please visit the website for more information.

        Trending Discipline

        Reserve Not at Base

        Reviewing the JCBA§11 which defines the AS reserve rules, the company expects that a reserve Flight Attendant will be within 2 hours of base at the beginning of the assigned reserve availability period (RAP). Commuting into base or being more than 2 hours aways from base at the start of RAP would be considered time card fraud and normally results in termination with the first offense.  Lineholders picking up reserve days should be aware of the reserve rules found in JCBA§11 in order to be familiar with the expectations.  Any reserve F/A or lineholder picking up reserve days who are interested in extra support or guidance, please reach out to the SFO Reserve Committee for assistance.

        Sick Leave Abuse

        The focus on sick leave usage has increased again.  Actions that trigger an investigation include calling out sick after a reassignment, calling out sick after a reserve assignment, or calling out when a deadhead leg is converted to a working leg.   Sick leave is not the same as paid time off (PTO).   Company provided sick leave is a benefit that is offered with a condition.  That condition is illness.  Use of this benefit for any other reason is considered fraud.  In the event the company suspects misuse, the burden of proof is on the Flight Attendant to prove an illness.  Contrary to popular belief, this isn’t a violation of HIPAA laws, as the company is prohibited from asking the nature of the illness, but rather that illness was the cause of the call out and that the conditional benefit was used appropriately.  If misuse is confirmed (no evidence is discovered), the company has historically discharged on first offense.

        A Special Note to Commuters

        Commuters with a registered city have also been the focus for many investigations.  This includes sick leave and reserve violations.  When suspicion arises through the above mentioned actions that trigger a closer look,  travel records are often pulled to confirm suspected violations.  Additionally, monthly audits of registered commuters have been performed.  Violations found during the audit normally result in a Confirmation of Oral Warning on first offense, but can escalate up the steps of discipline if multiple violations occur.

        TA Extension Info

        Questions about the TA and voting?  Please visit the AFA Alaska dedicated TA Extension webpage to find answers!  All roadshows have been uploaded and the Q&A section has been added to the blog.  Questions not already addressed may be sent to: extension@afaalaska.org.  Reminder: voting ends May 12!

        Catering Update

        by Raymond Ramirez, SFO ISC Chair

        With all the catering updates that went into effect on April 13, please utilize B2B to provide feedback with regards to food quality, missing items, new equipment, etc. Also, if you happen to make a note of a catering issue but forget to submit it on B2B before the flight disappears from your IMD, I’m happy to receive feedback through my e-mail raymond.ramirez@afaalaska.org. Please remember to provide the flight # and date, and if possible the aircraft tail and a photograph if possible. Also, if you are flying on Airbus and encounter a FC oven without an insert, that should be written up on B2B and not through the aircraft logbook. Speaking of the aircraft logbook, please write up tray tables that have the appearance of looking brown and stained. The cleaning chemicals over the last 12 months are causing these to look dirtier than they actually are. Although the company is aware, we can help bring more awareness by asking the pilots to write it up.

        Uniform Update

        by Lisa Mueller, SFO Uniform Chair

        Our new uniforms have been on the line for about a year now. Since the new custom uniform was released during COVID, many Flight Attendants returning from furlough will be wearing it for the first time.

        Wondering what the guidelines and policy are for the new uniform? Here is a link to the uniform page for guidelines, ordering, the fit center, etc: https://splash.alaskasworld.com/es/uniforms/

        Need different uniform pieces? Different sizes? Here are some options to help if it is past the 90 day return policy:

        • Inquire with the Seattle Fit Center.  They have limited pieces that you may possibly (not guaranteed) be able to exchange your pieces for if they have the size you need. These are pieces from flight attendants who have quit, retired etc.  Phone:  206-392-7730,  email: fitcenter@alaskaair.com
        • Trade your uniform pieces with other flight attendants. There are private groups on Facebook that may be a good resource for finding other FAs willing to trade
        • You can also to order new pieces via the Uniform Webpage

        In case no one told you today…You look marvelous! See you on the line! 

        Updating Personal Information and Membership Dues

        by James Ikehara, Council 35 Secretary
        Have you recently moved to another city or changed your email address? Please use this link to update your personal details  to ensure the Membership Services department of AFA International has the most current contact information in their database. If you are coming back from a leave and need to inquire about the amount of dues owed on your account, use this link and someone from the Membership Services will contact you with details on the status of your account. Payments on your account can be made using this link.

        How do I contact Council 35 Officers?

        Using a personal email address, the preferred methods of contact are:

        • Open an Online Support Request ticket
        • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond)
        • Individual officer emails (if information is for a specific officer)
        • Calls/text (if situation requires more urgent attention)

        When contacting Council 35 officers please avoid the following methods:

        • Sending to/from alaskaair email (subject to company audits and therefore not private)
        •  Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
        • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

        Please allow at least one business day for a response to any method of contact (email, phone, text).  

        In solidarity,

        Melissa, James and Brad


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: CBT, Council 35, dues, Newsletter, tentative agreement, uniform, voting information

        Council 35 News March 2021

        March 31, 2021 09:24


        Important Dates

        • March 25:  The B2B Survey Opens
        • March 31: Q1 CBT Due
        • March 31:  Oneworld Pins Now a Uniform Requirement
        • April 10:  AFA Scholarship Application Deadline
        • April 21:  Questions for SFO Safety Meeting Submission Deadline
        • April 30:  CWA Joe Beirne Scholarship Application Deadline
        • May 6: CA Membership Meeting

        CDC Vaccine Information

        Earlier this month, the Centers for Disease Control and Prevention (CDC) released new guidelines for people that have been fully vaccinated for Covid-19, as well as the precautions you should still take to protect against reinfection. As more FAs start to obtain appointments for the vaccine, or become fully vaccinated, the CDC’s website has information about how to prepare for your vaccine and interim public health recommendations for fully vaccinated people. 

        Scholarship Opportunities

        AFA Scholarship

        The Association of Flight Attendant Scholarship Fund is intended to provide financial assistance to dependents of our active members who will be attending a college or university.  Applications must be postmarked by April 10, and sent to the following address:

        AFA Scholarship Fund

        P.O. Box 56

        Hartwood, VA 22471-0056

        For more detailed information, visit the AFA website.

        CWA Joe Beirne Scholarship

        The Joe Beirne Scholarship offered by CWA is available to AFA Members as well as dependents. The deadline for applications is April 30.   For more detailed information, visit the CWA website.

        Reminder:  ASHSC Base Safety Meeting 

        The next quarterly meeting of the Air Safety Health and Security Committee (ASHSC) for SFO is scheduled for April 28. Flight Attendants with questions for the committee can submit them via email to Brad Young, ASHSC Committee Chair and Cierra Lewis, SFO Base Manager.  Deadline for questions is 4/21/21. All submitted questions will be posted and answered in the next following ASHSC newsletter.

        EAP and Other Resources

        Flight Attendants in need of support during these unpredictable times are encouraged to reach out to the SFO EAP Committee for available resources for support.  AFA has a coordinated many resources and groups to provide assistance and guidance to members in need.  Additionally, Alaska Airlines provides employees with Active Support, which offers free confidential counseling to employees facing a variety of personal challenges.  

        Trending Performance Investigations and Disciplines

        CBT

        Discipline for failing to complete quarterly CBTs are continue to trend.  Flight Attendants returning from leave are given 60 days to complete CBTs.  The Council 35 Grievance Committee has been successful in assisting FAs dispute discipline when evidence of technical difficulties exist.  Being busy and forgetting to complete the CBT has not been accepted as extenuating circumstances to miss a CBT deadline and the discipline will remain.  If more than one CBT deadline is missed, discipline will progress to higher steps on the discipline scale (ie 2 missed CBTs in 18 month period will escalate to a Written Warning).

        Commuter Violations

        Monthly audits are occurring and Council 35 has seen disciplines for misuse lessen however there are still Flight Attendants that are using it incorrectly.  Please be sure your registered cities are current and comply with guidelines set forth in the commuter program outlined on the FA webpage.

        How do I contact Council 35 Officers?

        Using a personal email address, the preferred methods of contact are:

        • Open an Online Support Request ticket
        • Officer group email sfo@afaalaska.org (if one officer is flying /unavailable other officers can respond)
        • Individual officer emails (if information is for a specific officer)
        • Calls/text (if situation requires more urgent attention)

        When contacting Council 35 officers please avoid the following methods:

        • Sending to/from alaskaair email (subject to company audits and therefore not private)
        • Officer personal Facebook/social media accounts (not actively monitored for AFA concerns)
        • Excessively lengthy texts (please use email for important information as it’s easier to respond and forward to appropriate resource-texts should be reserved for alerts to an issue that requires a timely response)

        Please allow at least one business day for a response to any method of contact (email, phone, text).  

        In solidarity,

        Melissa, James, and Brad


        Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
        James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
        Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

        Filed Under: Council 35 SFO Tagged With: CBT, march, Newsletter, scholarships, SFO

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