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        You are here: Home / Latest News

        January 10, 2025 17:00

        In This Edition

        • Southern California Wildfires
        • TA2 Mediation Session 3
        • Shared on Social
        • Next Week’s Events

        Southern California Wildfires

        Originally posted January 9, 2025

        The wildfires in the Los Angeles area are devastating, and the situation is rapidly evolving, including the spread of the fires and connectivity outages. If you are in the area, please stay safe and evacuate if authorities advise you to do so. For live updates, click here.

        Read More >


        TA2 Mediation Session 3

        Originally posted January 9, 2025

        Our Negotiating Committee and management reached an Agreement in Concept (AIC), marking a significant step toward achieving TA2. The Negotiating Committee will prepare materials, including the finalized text, to present to the Master Executive Council (MEC). The voting members of the MEC (Local Executive Council Presidents) will conduct a thorough review and vote whether to release the agreement for membership ratification.

        Read More >


        Shared on Social

        Mobilization Volunteer Profile Pics

        Originally posted January 6, 2025

        Do you have questions about negotiations? While scrolling through conversations about negotiations on social media, look for your peers with a Mobilization Volunteer profile pic frame to ensure you’re getting accurate and up-to-date information.

        For more information about negotiations, visit https://contract2022.afaalaska.org/


        Merged MEC Officer Elections Update

        Originally posted January 9, 2025

        As reported last month, the MEC Officer elections for the merged MEC will take place on Wednesday, January 29, 2025, with an effective date of March 1, 2025. Local Council Presidents from Alaska and Hawaiian, along with the MEC Officers from each airline, will gather in San Francisco for these elections.

        The process of merging the councils is being managed by the International Office. AFA’s Membership Department is currently gathering Willingness to Serve forms and resumes from those interested in three officer positions. If you are interested in applying, please fill out the Willingness to Serve form online and email your resume to International Secretary-Treasurer Dante Harris at dharris@afacwa.org.

        On Tuesday, January 7, the names of candidates who completed this process were shared on the AFA International website. If more Flight Attendants express their interest and submit a willingness to serve form, the Membership Department will update the candidate list daily at afacwa.org/AlaskaHawaiian. It’s highly recommended that candidates declare their interest by January 15 for consideration by the Local Council Presidents from both Alaska and Hawaiian. Interviews will take place during the meeting on January 29. Candidates are highly encouraged to appear in San Francisco; those unable to attend in person may request a virtual interview.

        As of now, the following individuals have submitted their names for consideration in the election. If a candidate submitted a resume, a link is posted for viewing on the AFA International website.

        MEC President

        • Jacob Billig
        • Timothy Green
        • Thresia Raynor

        MEC Vice President

        • Brice McGee
        • Martin Monteblanco
        • Andrew Stinson
        • Ty Tufono-Chaussee

        MEC Secretary-Treasurer

        • Linda Christou
        • Paul Ikioka

        Next Week’s Events

        Monday, January 13Monthly Hotel Committee Meeting
        Thursday, January 16Alternate Dispute Resolution (ADR)

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        January 9, 2025 15:00

        Master Executive Council (MEC)

        The wildfires in the Los Angeles area are devastating, and the situation is rapidly evolving, including the spread of the fires and connectivity outages. If you are in the area, please stay safe and evacuate if authorities advise you to do so. For live updates, click here.

        AFA EAP is on alert and available at 1-800-424-2406. To locate shelters near you, text “SHELTER” & your zip code to 43362.

        If you have been affected by the fires or are helping family members evacuate, please contact Crew Scheduling if you need assistance with your schedule. Your AFA Local Councils are available to help if you encounter any difficulties.

        Resources to protect you and your family before, during, and after a wildfire can be found at ready.gov/wildfires. 

        Flight Attendants Outside of Los Angeles – Our AFA Siblings Need Our Help

        One action you can take immediately to help is to donate to the AFA Disaster Relief Fund and share the donation link with family and friends. Together, we can help take care of our LAX Flight Attendant family.

        Los Angeles Flight Attendants

        If you have been evacuated and need a place to stay, LA 211 has partnered with Airbnb. Anyone evacuated due to the fires can stay in an Airbnb for one week at no charge. Just dial 2-1-1 or visit Airbnb.org for more information.

        AFA Disaster Relief Fund

        The AFA Disaster Relief Fund is actively monitoring messages for applications. Any AFA member and RAFA member in good standing who is involuntarily displaced from their primary residence for seven or more days because of a natural disaster is eligible for a one-time per calendar year gift of $500. If a member would like to apply for AFA Disaster Relief Funds, they can go to www.afacwa.org/drf and download the Disaster Relief Fund Application. Submission instructions are included on the site.

        Additionally, members can apply for FEMA financial relief at https://www.disasterassistance.gov/ or 800-621-3362.  

        FEMA disaster assistance may help with a range of needs including:  

        • Serious Needs Assistance. Money to help one pay for essential items such as food, water, baby formula, breastfeeding supplies, medication and other emergency supplies.
        • Displacement Assistance. Money to help with housing needs. If one cannot return to their home because of the disaster, this money can be used to stay in a hotel, with family and friends, or other options while one looks for a rental unit.
        • Other eligible expenses. This includes expenses from things like rental assistance, basic home repairs and property losses.

        If you have any questions, please contact Linda Foster (lfoster@afacwa.org) with the AFA EAP Department.

        Filed Under: AFA News Now, Council 18 LAX, EAP/Professional Standards Committee, Master Executive Council (MEC)

        January 3, 2025 17:00

        In This Edition

        • Scheduling Committee Meeting Recap – December 2024
        • Next Week’s Events

        Scheduling Committee Meeting Recap – December 2024

        Originally posted January 2, 2025

        On December 17, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work representing Flight Attendants’ interests in lineholder scheduling. The Committee met with management to receive updates and discuss issues and problems Flight Attendants face with scheduling, pairings, and bidding. Your Local Scheduling Committee is available to assist with any lineholder scheduling-related issues. Don’t hesitate to reach out for help!

        Read More >


        Next Week’s Events

        Tuesday, January 7 – Thursday, January 9Contract Negotiations
        Wednesday, January 8 – Thursday, January 9Regular MEC Meeting
        Wednesday, January 8Quarterly Air Safety, Health, & Security Committee (ASHSC) Meeting

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        January 2, 2025 17:00

        Scheduling Committee

        • On December 17, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work representing Flight Attendants’ interests in lineholder scheduling.
        • The Committee met with management to receive updates and discuss issues and problems Flight Attendants face with scheduling, pairings, and bidding.
        • Your Local Scheduling Committee is available to assist with any lineholder scheduling-related issues. Don’t hesitate to reach out for help!

        On Tuesday, December 17, our AFA Scheduling Committee Chairpersons/Representatives met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Jaqui Bellenie (SFO), Rita Tillou (SEA), Melodie Anderes (PDX), Kanako Yamado (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, and MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz. 

        The committee met with Director of Crew Planning Trisha Bennett, Manager of Crew Planning Jeffery Hunt, Manager of Product Management Lilah Behrend, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Pay Debbie Bakke, and other management representatives from Crew Planning and Crew Scheduling.

        The Committee is next scheduled to meet on Tuesday, January 28, 2025.

        Topics of Discussion

        The committee reviewed several topics during internal AFA-only conversations and when meeting with management. Some items discussed include:

        Scheduling Committee Concerns

        • Crew Scheduling Hold Times. Discussion focused on updating and providing communication protocols to Flight Attendants when experiencing extended hold periods over the phone. The agreement is to maintain normal contact unless a different approach is agreed upon.
        • COVID Protections. It’s confirmed that COVID protections remain in effect for offline commuting. Review the LOAs still in effect.
        • End-of-Year AFA Alaska Support Center Tickets. To ensure all open issues are settled, an emphasis was placed on the urgency of resolving and closing out end-of-year ticketing issues.
        • Ground Staff Widebody Aircraft Training Concerns. Significant concerns exist regarding the upcoming introduction of a widebody Hawaiian Airlines aircraft to ANC operations. Staff are currently untrained on this aircraft type, raising questions about operational logistics and potential reductions in Hawaii flying. More information on this situation is critical as spring approaches.
        • Daylight Savings Review. There was a discussion about the confusion surrounding crew reporting times during the daylight savings transition. A recent social media post indicates a need for clarity in communication.
        • Charter Issues. The denial of base turns for charters was raised, alongside a commitment from scheduling to provide necessary training. Concerns were also expressed regarding the limitation of one charter bid per day, with options to add a charter as a base turn if flying is non-charter.
        • Transportation Delays. Significant issues with crew transportation in LIR were highlighted, including long wait times for transport to hotels. This has led to discussions about changing hotel arrangements to improve the situation.
        • Crew Access. A need for improved notification systems for out-of-base trips was voiced; there is a current bug that sometimes doesn’t prompt the Flight Attendant when picking up a trip out of their home domicile.
        • Redeye Flight Loss. Crew members expressed frustration over losing redeye flights to the East Coast, noting management’s lack of timely communication regarding schedule changes. They are only learning about changes through bid packets, which is not ideal.
        • Van Delays. There were reports of delays in getting crews to hotels after flights, with a suggestion that communication could have been faster. Crews found themselves waiting at the airport instead of being transported to their accommodations. Reminder to file feedback reports with API for all hotel and transportation issues. This falls under the scope of the Hotel Committee, and they need more visibility into these concerns. 
        • Uber Coordination. Issues with Uber transportation at JFK were discussed, highlighting the inconvenience of being assigned to distant pick-up zones without prior notice. This created long walks for crew members and significant wait times.
        • Personal Drops. A grievance regarding personal drop policies will be filed soon, with expectations that the resolution process could take several months.

        PBS

        • Bidding & Awards. January’s bidding process was described as busy yet inconsistent, with high coverage levels leading to challenges in securing legal runs while also managing reserves. 
        • Upcoming Meetings. Several meetings are scheduled, including a discussion with NAVBLUE and a meeting planned to address the separation of pilots and Flight Attendants on NAVBLUE systems in 2025.
        • Future Releases. No further updates have been provided beyond the 25.1 release, indicating a stable but unchanging landscape for now.

        Pairing Construction

        • February Planning. As the group prepares for pairing construction for February, they are seeking more information on flight schedules, particularly with the hope of reviewing outbound and inbound flights for better operational awareness.

        Crew Planning

        • Transportation Adjustments. Flight timing for LIR to LAX has been adjusted due to past cancellations tied to customs timing. The new location for crews is being considered to avoid long transport times.
        • Staffing Updates. The committee reviewed the status of staffing leaves (approximately 380), projecting crew awards and establishing a plan to open bids shortly, along with ensuring base numbers of availability are communicated clearly.

        Crew Scheduling

        • Absence Rates. An upward trend in absence rates was noted, with sick leave calls increasing. The committee is monitoring these trends closely as they could affect overall operations and flexibility.
        • Premium Pay. There was a review of premium pay structures for December, which have been implemented to assist with operational needs, especially during high absence periods on the weekend.

        Flight Attendant Crew Pay

        • Flight Attendant Crew Pay Inquiries. A high volume of resolved queries regarding Flight Attendants’ pay was reported, with a focus on enhancing the clarity of the claims process and ensuring Flight Attendants have access to necessary information for filing claims.

        What The Committee Is Working On

        1. NAVBLUE. The PBS Subcommittee is seeking feedback on how they can improve their assistance to flight crews regarding bid awards and understanding results. They provided both in-person and virtual meetings for this purpose. The PBS Subcommittee is working with management on PBS base sit budgets.  Management has the committee keep track of how money is being spent to assist flight crews with their bidding. We appreciate your participation in virtual and in person base sits. 
        2. Pairings Survey. There is a discussion of reviewing bidding data from NAVBLUE to see what kind of pairings Flight Attendants are interested in flying instead of sending out a survey. We will continue to review options. 
        3. Chime Communications. To reduce phone call volumes, Flight Attendants may soon be able to chat with Crew Scheduling via app/Microsoft Teams. The chat will be for Flight Attendant-initiated contact only. The function is currently in the early stages of development and still needs to be discussed with Labor Relations management and our MEC. Testing and implementation are continuing over the next few weeks. We are working on a letter of agreement for implementation, which is still pending review. 
        4. Crew Scheduling. A monthly review of PowerPoint presentations covered various aspects such as reserve utilization, detailed breakdowns, sick leave (week by week and year over year), premium, personal drops, and other relevant agenda items.
        5. Crew Planning. Like Crew Scheduling, there was a monthly review of PowerPoint presentations that covered subsequent month staffing, trip length distribution, Flight Attendant block hours, special initiatives (e.g., IROPs), commutability, and other relevant agenda items. Statistics around teaming continue to be reviewed. Crew Planning continues to maximize pairing construction and optimizing teaming strategies to minimize costs and ensure that crews (Flight Attendants) can stay together for multiple segments.
        6. ITS. Representatives from ITS joined the scheduling meeting to provide updates on NAVBLUE, Crew Access, internal systems, and Block2Block. These updates include performance reviews, data analysis, and information about future releases. 

        We Want to Hear From You!

        Whether you have feedback for the Committee, concerns to share, or items you’d like brought up with management – don’t hesitate to let us know. Your Local Scheduling Committee is here to be your voice to management. You can easily open a support ticket on the AFA Alaska Online Support Center or directly contact us using the information provided on the Scheduling Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Scheduling Committee Tagged With: committee meeting

        December 27, 2024 17:00

        In This Edition

        • Reserve Committee Meeting Recap – 4th Quarter 2024
        • AFA Alaska Statement On Recent Severe Turbulence Incidents
        • Next Week’s Events

        Reserve Committee Meeting Recap – 4th Quarter 2024

        Originally posted December 23, 2024

        Our AFA Reserve Committee Chairpersons met on Thursday, December 12, to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants. The Committee also met with management to review specific concerns that Flight Attendants brought forward. Your Local Reserve Committee is available to answer questions, clarify contractual language, or help resolve reserve-related issues. Please don’t hesitate to reach out!

        Read More >


        AFA Alaska Statement On Recent Severe Turbulence Incidents

        Originally posted December 27, 2024

        AFA Representatives have been informed that several flights experienced severe turbulence yesterday, resulting in injuries to some Flight Attendants. Since then, various AFA officers and committee members have been actively working with inflight management to ensure that all affected Flight Attendants receive the necessary care and that all contractual provisions are upheld.

        Read More >


        Next Week’s Events

        Thursday, January 2Scheduling Review Board (SRB)

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Twitter
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        December 27, 2024 16:00

        Master Executive Council (MEC)

        AFA Representatives have been informed that several flights experienced severe turbulence yesterday, resulting in injuries to some Flight Attendants. Since then, various AFA officers and committee members have been actively working with inflight management to ensure that all affected Flight Attendants receive the necessary care and that all contractual provisions are upheld.

        We want to recognize the dedication and professionalism demonstrated by our outstanding crews in handling these challenging situations. These events highlight the role of Flight Attendants as safety professionals and first responders onboard the aircraft. AFA Representatives are providing support to all Flight Attendants affected by these incidents.

        As a reminder, detailed information about turbulence and procedures for responding to different levels of turbulence can be found in Section 2.400 of the Flight Attendant Manual. Regularly reviewing this information is beneficial for ensuring your safety and that of your fellow crew members and passengers.

        Additionally, our AFA Employee Assistance Program (EAP)/Professional Standards Committee is available to provide support whenever needed. Please feel free to reach out at (949) 470-0493 or find contact information at afaalaska.org/eap.

        Filed Under: AFA News Now, Air Safety, Health, & Security Committee (ASHSC), EAP/Professional Standards Committee

        December 23, 2024 09:00

        Reserve Committee

        • Our AFA Reserve Committee Chairpersons met on Thursday, December 12, to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
        • The Committee also met with management to review specific concerns that Flight Attendants brought forward.
        • Your Local Reserve Committee is available to answer questions, clarify contractual language, or help resolve reserve-related issues. Please don’t hesitate to reach out!

        On Thursday, December 12, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Brandi Urban (ANC), Conner Gallagher (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present was MEC Reserve Committee Chairperson Julie Thornton and MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill.

        The committee met with the Interim Managing Director of Inflight Crew Scheduling & Inflight Operations (South) Sara Cook and Interim Manager of Inflight Crew Scheduling Matthew Trujilo.

        The committee is next scheduled to meet on Thursday, March 13, 2025.

        Topics of Discussion

        The committee reviewed several items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

        • Management Staffing in Crew Scheduling. Management has recently hired two new Crew Scheduling Supervisors who are currently undergoing onboarding. They are expected to be on the floor early next year. 
        • Initial Training Plans for 2025. The number of training classes and the specific number of students in each class will depend on the delivery schedule of new aircraft.
        • Social Media Issues. Social media is currently the primary cause of occurrences among probationary Flight Attendants.
        • Crew Access Issues. Crew Access issues and glitches are ongoing and affecting Reserve Flight Attendants. Reviewed where known issues are documented and any newly added or fixed issues.
        • Upcoming Crew Access Update. A review is scheduled for the upcoming updates to the Crew Access software. This will include associated fixes for current issues and the prioritization of programming improvements.
        • Reserve Utilization Statistics. Currently, reserve utilization stands at approximately 85.7% across all bases. For the first quarter, reserve coverage is expected to be around 18-20%.
        • Escalated Reserve-Related Issues. Reviewed the reserve-related issues that have been escalated to the Scheduling Review Board (SRB) and the Alternate Dispute Resolution (ADR) processes.
        • Concerns with No-Shows and Connectivity. There are ongoing concerns regarding no-shows, the inability to contact Reserve Flight Attendants, and connectivity issues. Please report these matters through the AFA Alaska Online Support Center so that AFA Representatives can follow up with management.

        What The Committee Is Working On

        1. Assisting Probationary Flight Attendants Through the Reserve Buddy Program.   Answering questions from and providing support to probationary Flight Attendants through an expanded AFA Reserve Buddy program.
        2. Addressing Reserve Contractual Concerns. Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 
        3. Developing Additional Tools & Resources for New Flight Attendants. Working to create a plan to provide more user friendly, easy-to-access resources about the CBA and other job-related information for new Flight Attendants.

        We Want to Hear From You!

        Do you have feedback for the committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Reserve Committee is your voice to management. You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Reserve Committee page of the AFA Alaska website.

        Filed Under: AFA News Now, Reserve Committee Tagged With: committee meeting

        December 20, 2024 17:00

        In This Edition

        • Reintroducing Our Mobilization Committee
        • TA2 Mediation Session 2
        • Shared on Social
        • Next Week’s Events

        Reintroducing Our Mobilization Committee

        Originally posted December 16, 2024

        As our Negotiating Committee returns to the bargaining table this week, our Mobilization Chairs are getting ready to answer your questions if an agreement is reached with management. Continue reading to get reacquainted with your base Mobilization Chair. If you see them out on the line, be sure to say hello! In addition to your LEC President and the Negotiating Committee, your Mobilization Chairs are a great resource for answers to questions about the negotiations process.

        Read More >


        TA2 Mediation Session 2

        Originally posted December 20, 2024

        This week was our second TA2 Mediation Session with management and the mediator assigned by the National Mediation Board. Additional progress was made on several provisions this week. As the deadline of our condensed timeline approaches, the Committee recognizes the urgency of achieving an agreement. The next scheduled mediation session is January 7-9 – no further sessions were scheduled after January.ext

        Read More >


        Shard on Social

        Mobilization Chairperson Video Introductions

        Watch introduction videos of our Mobilization Committee Chairpersons and put a face to the name! They are here to help answer your questions about negotiations:

        • ANC
        • LAX
        • PDX
        • SAN
        • SEA
        • SFO

        Next Week’s Events

        No events scheduled

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Twitter
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        December 13, 2024 17:00

        In This Edition

        • Notice of Election for Officers of Joint Alaska-Hawaiian MEC
        • Introduction to the Minimum Pay Rules Flow Chart
        • Grievance Committee Update – 4th Quarter 2024
        • The Importance of Reporting Hotel and Transportation Issues
        • Next Week’s Events

        Notice of Election for Officers of Joint Alaska-Hawaiian MEC

        Originally posted December 9, 2024

        Elections for the merged Master Executive Council (MEC) will be held on January 29, 2025, with the elected candidates taking office on March 1, 2025. LEC Presidents and MEC Officers from Alaska and Hawaii will meet in San Francisco for this election, where they will also discuss the merging of MEC policies, procedures, and Committee functions. Interested candidates should submit their Willingness to Serve forms and resumes by January 15, 2025.

        Read More >


        Introduction to the Minimum Pay Rules Flow Chart

        Originally posted December 9, 2024

        We’re introducing a valuable new resource from our Scheduling Committee! We’ve developed a visually engaging flow chart that breaks down the Minimum Pay Rules (MPRs) outlined in Section 21.D of our Collective Bargaining Agreement (CBA). This chart is your go-to tool for understanding the essential elements of your pay provisions, ensuring that every Flight Attendant knows exactly what they are entitled to under the contract.

        Read More >


        Grievance Committee Update – 4th Quarter 2024

        Originally posted December 10, 2024

        Our Grievance Committee protects all Flight Attendants from arbitrary and unjust disciplinary action and upholds our collective bargaining agreement. This update briefly summarizes the committee’s work over the past few quarters. Management has issued discipline lately for a variety of reasons. Read on for more information about why management is disciplining and terminating Flight Attendants. If you’ve faced a situation that you believe might be a contractual violation, please report the issue through the AFA Alaska Online Support Center. AFA Representatives review each report submitted and will follow up to help you determine options and a course of action.

        Read More >


        The Importance of Reporting Hotel and Transportation Issues

        Originally posted December 12, 2024

        Reporting hotel issues is one of the most important tools Flight Attendants have to ensure continued quality and address concerns effectively. When feedback is provided via the MyCrewCare app, the report is sent directly to those that can actually help, including the AFA Hotel Committee. By using the appropriate reporting channels, you’re helping resolve current issues and contributing to the long-term quality of accommodations. We also want to hear about positive experiences, so don’t forget to give a compliment when one is due.

        Read More >


        Next Week’s Events

        Tuesday, December 17 – Thursday, December 19Contract Negotiations
        Tuesday, December 17 – Wednesday, December 18AFA Executive Board Meeting
        Tuesday, December 17Monthly Scheduling Committee Meeting

        See the MEC Event Calendar >


        Find Us on Social Media

        You can find the most up-to-date official information on our AFA Alaska social media accounts.  Click below and follow so you can stay connected!

        • Facebook
        • Twitter
        • Instagram

        Filed Under: Latest News Tagged With: AFA News in Review

        December 12, 2024 17:00

        Hotel Committee

        • Reporting hotel issues is one of the most important tools Flight Attendants have to ensure continued quality and address concerns effectively.
        • When feedback is provided via the MyCrewCare app, the report is sent directly to those that can actually help, including the AFA Hotel Committee.
        • By using the appropriate reporting channels, you’re helping resolve current issues and contributing to the long-term quality of accommodations.
        • We also want to hear about positive experiences, so don’t forget to give a compliment when one is due.

        Over the next couple of months, your AFA Hotel Committee will publish a series of communications to increase awareness of available resources. This month’s topic is how to best provide layover feedback.

        The Importance of Reporting Hotel and Transportation Issues

        One of the perks of flying is the opportunity to experience layovers in diverse cities, often with time to unwind and explore. The Hotel Committee plays a critical role in ensuring crew accommodations meet the highest standards for rest, relaxation, safety, and enjoyment of the local area. Each contracted hotel undergoes careful inspection to ensure it meets these requirements, providing the comfort and security we need during layovers.

        However, maintaining these standards requires teamwork. Reporting hotel issues is one of the most important tools Flight Attendants have to ensure continued quality and address concerns effectively. Without these reports, the Hotel Committee cannot follow up on or resolve challenges encountered during layovers or with transportation providers.

        We understand that platforms like Facebook are great for sharing travel tips, discussing industry topics, or even enjoying lighthearted conversations. However, social media isn’t the right avenue for addressing hotel or transportation concerns. To ensure feedback reaches the right people and is actionable, it’s essential to use the official channels available.

        MyCrewCare App

        When feedback is provided via the MyCrewCare app, the report is sent directly to those that can actually help: your AFA Hotel Committee, Crew Hotels, and API. ALPA is looped in as well, as pilots use the same feedback process. Additionally, the hotel or transportation provider is provided a copy of the feedback. With the MyCrewCare app available on our IMD, reporting feedback is easier than ever. The MyCrewCare app saves time by prepopulating the majority of the necessary fields (such as dates, city, flight number, room number, base, etc.) that are needed to research the issue.

        MyCrewCare can also be accessed from the Inflight Website: Hotel & Station > MyCrewCare > MyTravel > Adjust dates if necessary and select the hotel/transportation company to provide feedback on.

        Additional Support

        If you need to escalate an issue or need further support, your local AFA Hotel Committee Chairperson is always available:

        Dori Marron (ANC): anc.hotel.chair@afaalaska.org

        Jarod McNeill (SEA): sea.hotel.chair@afaalaska.org

        Kelly Hepworth (PDX): pdx.hotel.chair@afaalaska.org

        Hilary Streem (SFO): sfo.hotel.chair@afaalaska.org

        Chris Cardenas (LAX): lax.hotel.chair@afaalaska.org

        Kanani Vallot (SAN): san.hotel.chair@afaalaska.org

        James Bozanich (MEC): hotel@afaalaska.org

        Your insights and reports are invaluable to maintaining and improving the layover experience for all crew members. By using the appropriate reporting channels, you’re helping resolve current issues and contributing to the long-term quality of accommodations. Next time you encounter a challenge, skip the social media post and let your Hotel Committee know with MyCrewCare. We also want to hear about positive experiences, so don’t forget to give a compliment when one is due. Together, we can ensure layovers continue to be one of the best parts of flying!

        Filed Under: AFA News Now, Hotel Committee

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        Latest News

        • Election Notice: Alaska + Hawaiian MEC Officer Elections
        • SEA Domicile Negotiations – September 2025 Update #2
        • Reserve Committee Meeting Recap – 3rd Quarter 2025
        • Celebrating Hispanic-Latinx Heritage Month
        • AFA News in Review – September 12, 2025
        • Hotel Committee Meeting Recap – September 2025
        • We Will Never Forget – September 11, 2001
        • Vacation Survey Now Open
        • SEA Domicile Negotiations – September 2025
        • AFA News in Review – September 5, 2025

        Election Notice: Alaska + Hawaiian MEC Officer Elections

        September 17, 2025

        The term of office for our current Alaska + Hawaiian Master Executive Council (MEC) Officers will conclude on December 31, 2025. The voting members of the MEC (LEC Presidents) will elect new MEC Officers at the November Regular MEC meeting. This communication serves as notice of the election in accordance with the MEC Policy and Procedure Manual. […]

        SEA Domicile Negotiations – September 2025 Update #2

        September 17, 2025

        This message is for pre-merger Hawaiian Flight Attendants Negotiations Update Our SEA Domicile Negotiating Committee met with the company on September 11 to review their response to our September 5 proposal.  We feel that it is important to acknowledge the challenges within our company as Alaska management is struggling to understand our Collective Bargaining Agreement […]

        Reserve Committee Meeting Recap – 3rd Quarter 2025

        September 16, 2025

        This message is for pre-merger Alaska Flight Attendants On Thursday, September 11, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for Reserve Flight Attendants. Representing you at the meeting were Conner Gallager (SEA), Anthony Eskander (PDX), Meghan Casey (SFO), Kanako Yamada (LAX), and Rebecca Garcia (SAN). Also present […]

        Celebrating Hispanic-Latinx Heritage Month

        September 15, 2025

        September 15 marks the start of Hispanic-Latinx Heritage Month in the United States, a vibrant celebration dedicated to honoring the rich contributions and diverse cultures of Hispanic-Latinx Americans. Spanning a full month, this observance—also known as National Hispanic Heritage Month—has its roots in Hispanic Heritage Week, which was established by legislation signed into law by […]

        Hotel Committee Meeting Recap – September 2025

        September 12, 2025

        This message is for pre-merger Alaska Flight Attendants On Monday, September 8, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Ila Christy (PDX), Hilary […]

        Recent Posts

        • Election Notice: Alaska + Hawaiian MEC Officer Elections
        • SEA Domicile Negotiations – September 2025 Update #2
        • Reserve Committee Meeting Recap – 3rd Quarter 2025
        • Celebrating Hispanic-Latinx Heritage Month
        • AFA News in Review – September 12, 2025
        • Hotel Committee Meeting Recap – September 2025
        • We Will Never Forget – September 11, 2001
        • Vacation Survey Now Open
        • SEA Domicile Negotiations – September 2025
        • AFA News in Review – September 5, 2025
        • Pre-Merger Alaska MEC Committee Interviews—October 2025
        • Merged MEC Committee Chairperson Interviews—October 2025
        • Council 39 September 2025 Update 
        • AFA News in Review – August 29, 2025
        • Scheduling Committee Meeting Recap – August 2025

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