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        You are here: Home / Latest News

        April 9, 2026 22:19

        This message is for pre-merger Hawaiian Seattle Based Flight Attendants

        Important Info for SEA!!

        Aloha Council 47 Seattle Flight Attendants,

        We just wrapped up our final day of April Immersion Training. There was a lot covered and a lot to absorb, but it was truly great connecting with so many of you.

        If we didn’t get a chance to meet, we look forward to seeing you on the line, in the lounges, and at our upcoming membership meetings.

        In Solidarity,

        Josh, Paul and Beth
        Council 47 Officers LAX/SEA
        47@afahawaiian.org
        SEA Pulse Form



        Check-in Procedures

        When you arrive at the airport, please double check your departure gate. If your flight departs out of the A or S gates, think Alaska call sign (AS), you will proceed directly to the gate instead of the village, as timing will be too tight to check in at the village and then make it to those gates. A manager will meet you at the gate for your briefing and with the FFA Packet and paperwork.

        For all other gates, continue to report to the village for your briefing as usual.

        Apologies for this last minute procedure but AFA was only notified of this today.

        If in doubt, contact a base manager:

        • Base Email: InflightEngagementandSupport@alaskaair.com
        • SEA Base: (206) 574-4990; available daily from 5:00 AM to 11:00 PM PDT.
        • SEA Inflight Duty Manager: 206-392-9065 or mobile 206-466-8675; available 24/7.
        • Gina Lorenzo: 808-352-2950; available Monday through Friday from 8:30 AM to 5:00 PM.

        Jacket Requirement

        Per Section 6.V. of our contract, jackets are not required between April 15 and October 31, or at any time ground cooling is not functioning. If you are challenged by any manager, please refer them to our contractual language and notify your officers.


        LDT and HST Reminders

        Some contractual timelines are based on Local Domicile Time (LDT) or Hawaii Standard Time (HST). For former LAX based FAS, you may be used to the Pacific Time adjustments. For those former HNL based FAS, there will be differences to be aware of. Please review the attached chart that covers some of the timelines affected by LDT and HST mentioned in our contract.

        ProcessTimeTime Zone
        DFSDaily Flight Schedule1700HST
        Open Time pick up/trade requests are proccessed1800HST
        ETCH posting window0600-1800LDT

        SEA Pulse Form

        The SEA Pulse Form is a way for Seattle-based Flight Attendants to share feedback with your Council 47 leadership on anything and everything you’re experiencing.

        Whether it’s whats happening on the line, change you want to see or feedback on how AFA leadership is supporting you, this form helps us better understand what’s happening so we can advocate more effectively on your behalf.

        You can submit the form anonymously, or include a non-company email if you’d like a follow-up.

        SEA Pulse Form


        New Hire Settlement Pay

        New hire Flight Attendants who were assigned to Seattle and whose original residence was not in Seattle are entitled to a settling expense of $800 under the SEA Domicile Letter of Agreement. This amount was increased from the previously negotiated $350 Section 5.H.3.

        To request this, please email Inflight Admin and request the $800 “New Hire Settling Expense.” Be sure to CC your officers at 47@afahawaiian.org for visibility.


        New Hire FLICA Activation

        FLICA access for new hires is expected to be activated this week. You should receive communication, if you haven’t already, from the company with details on activation and a walkthrough. Please keep an eye out for that information.

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        April 5, 2026 11:30

        This message is for pre-merger Hawaiian Flight Attendants

        Easter is a time to celebrate life and renewal, and gives us an opportunity to reflect on what is important to us.

        This Easter many of our hearts are heavy with thoughts of friends we lost too soon. With our busy lives and so many changes at work, it can be easy to overlook the little things that mean a lot to us. This Easter is a gentle reminder to take a moment to cherish every story, laugh, and hug we share with one another – the memories we will keep forever.

        May this Easter bring you and your loved one’s peace and joy.

        In Solidarity,

        Martin Gusman & Kela Chong

        Filed Under: Council 43 HNL Tagged With: Council 43, pmHA

        April 3, 2026 17:00

        In This Edition

        • Pre-Merger Hawaiian Inflight Service Committee Update – March 2026
        • Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026
        • Next Week’s Events

        Pre-Merger Hawaiian Inflight Service Committee Update – March 2026

        Originally posted March 30, 2026 | Pre-Merger Hawaiian

        Pre-merger Hawaiian Flight Attendants are set to experience a significant transition as the next major milestone in the merger process approaches. The cutover to the single Passenger Service System, the launch of the Block2Block app, and the shift of all 787 flights to Alaska-branded service will directly reshape our daily routines and the service we deliver onboard.

        Read More >


        Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

        Originally posted April 2, 2026

        Curious about how our AFA Human Rights & Equity Committee is working to create a safer, more supportive workplace? Learn about guidance and reporting tools for interacting with ICE agents, and about the Committee’s ongoing advocacy for cultural tattoos and accessible layover accommodations.

        Read More >


        Next Week’s Events

        No events scheduled 

        See the MEC Event Calendar >

        Filed Under: Latest News Tagged With: AFA News in Review

        April 3, 2026 07:00

        This message is for pre-merger Hawaiian Flight Attendants

        CBT Reminder, Scholarship Due Dates and Printed Contracts 

        Aloha Council 47 LAX & SEA,

        We wanted to provide you all a few reminders of deadlines approaching. Please take the time to take action on these and reach out should you have any questions.

        Mahalo,

        Josh, Paul and Beth
        47@afahawaiian.org
        LAX PULSE FORM
        SEA PULSE FORM


        Q1 2026 CBT

        Q1 2026 CBT is due by April 15. To access the computer based training, please search your Alaska Air email, as it will not appear in Pelesys. CBTs are now completed through Cornerstone. If you experience any issues or have trouble accessing the course, please contact the Training Department at HATraining.Inflight@alaskaair.com.

        CBT’s will be paid at 1 hour of your hourly rate in accordance to Section 26.4.C.


        AFA & CWA Scholarship Deadlines

        AFA Scholarship Fund

        The Association of Flight Attendants Scholarship Fund is intended to provide financial assistance to dependents of our members who will be attending a college or university. Your application must be postmarked by April 10, 2026. Learn more about the Scholarship and see how to apply.

        CWA Joe Beirne Foundation Scholarship

        The CWA Joe Beirne Foundation was established in October 1974 by the Communications Workers of America Executive Board to honor the name and memory of the founding President of CWA, who served for more than 30 years. In his capacity as the first CWA President, Joe Beirne took great pride in the roles he played in the fields of education and learning and other areas of social concern. The deadline for applications is April 30, 2026. Click here for more details and how to apply.


        Printed Collective Bargaining Agreement (CBA)

        Would you like a paper copy of the Collective Bargaining Agreement (contract)? The company is offering printed copies for those who request one. If you would like to receive a copy, please be sure to complete the form by April 15.

        Please also note that the contract is available online and can be downloaded to your phone for convenient access.

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        April 2, 2026 17:00

        On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human Rights & Equity Committee Chairperson Chip Hestle II and MEC Vice President Brice McGee were also present. 

        The Committee met with several members of management, including Seattle Director of Inflight Base Operations Jenny Bookert, California Director of Inflight Base Operations Benito Pasia-Garcia Jr., Director Culture & Belonging Steve Nelson, and Senior Culture Partner Sarah Keimig.

        The Committee’s next meeting with management is scheduled for Wednesday, June 24.

        Topics of Discussion

        The committee reviewed several items during internal AFA-only conversations and when meeting with management. Some items discussed include: 

        • Interaction With ICE Agents: The Committee requested that inflight Management provide guidance on what to do whenapproached by Immigration & Customs Enforcement (ICE) agents. The Committee and inflight management agree that Flight Attendants should contact an inflight supervisor immediately. The committee also suggested contacting Alaska Corporate Security. Management will reach out to Corporate Security to establish a clear process for the Flight Attendant to follow.  
        • AFA ICE Report Form: Flight Attendants are encouraged to use the ICE report form to document interactions or issues involving ICE agents. This form can be found on the AFA International website: afacwa.org/icereport.
        • Flight Crew Verification of Employment (VOE) Letter: This documentation would be similar to the COVID-19 letter that was issued by management to all Flight Attendants. The letter would identify the Flight Attendant as an Alaska Airlines employee if approached while on duty, internationally or domestically. As of now, management asks that Flight Attendants keep a copy of their passport on their person or as a photo on their cell phone. 
        • Reminder of Crew Safety: Management issued a reminder in the December 11, 2024, bulletin “Layover And Crew Transportation Safety Reminders.” The committee requests that the reminder be republished for Flight Attendants
        • Cultural Tattoos: Continued discussion surrounding Cultural tattoos. Management hasn’t finalized a decision on this policy. As of now, each pre-merger airline’s policy remains in place.
        • Culture & Belonging: The Culture & Belonging department is developing within. More interaction for and with employees, more recognition programs, and resources. Resources for hosting/suggesting events within or outside of the company, as well as continuing to keep employees updated on events and Heritage months on Team AAG.
        • CSM (Customer Service Manual) Jumpseat Dress Code Verbiage: Verbiage has been updated to reflect gender-neutral language. 
        • SEA Village Inclusivity For SEA-Based Hawaiian Flight Attendants: Asking management to ensure the SEA Village is more welcoming for our SEA-based Hawaiian Flight Attendants with the opening of the new domicile.
        • Transition of Alaska Airlines Drug and Alcohol Infinity Group to a New Alaska BRG / Hawaiian ERG: The Alaska Airlines Drug and Alcohol Infinity Group is becoming an Alaska BRG/Hawaiian ERG. Its mission is to help employees who are struggling with drug or alcohol issues by offering resources, peer support, and educational programs. The group will focus on prevention, recovery, and reducing the stigma around addiction in the workplace. The Committee is reaching out to Culture & Belonging management to discuss this possibility.
        • Optional ADA Rooms: These rooms would be available to those who self-disclose their disability in PeopleSoft. Management’s stance is that if the Flight Attendant has self-disclosed via PeopleSoft, at the time of check-in at the hotel, the hotel must accommodate the Flight Attendant with an ADA-accessible room. This gives the Flight Attendant with disabilities the ability to request ADA-compliant hotel rooms during layovers. Once signed into PeopleSoft, click “Personal Details” then navigate to “Disability” to complete the form.

        What The Committee Is Working On

        1. Optional Pronouns on Wings: The Committee is tracking efforts to allow Flight Attendants to choose to display their personal pronouns (such as she/her, he/him, or they/them) on their uniform wings. The next steps depend on the progress of the merger, which might result in a completely new wing design for everyone.
        2. Land Acknowledgment Signage: The Committee is working to place signs in Alaska and Hawaiian Airlines workplace locations that acknowledge and honor the indigenous communities whose land these workplaces are on. Land acknowledgments are statements that recognize the long-standing relationship between indigenous peoples and their traditional territories.
        3. Batok Tattoos Visible While In Uniform: The Committee is tracking a proposal that would permit Flight Attendants to display traditional Batok tattoos while in uniform. Batok is an ancient form of tattooing practiced by indigenous communities in the Philippine and holds deep cultural significance. Management hasn’t made a final decision on the policy.  
        4. Transition of Alaska Airlines Drug and Alcohol Infinity Group to a New Alaska BRG / Hawaiian ERG: The Alaska Airlines Drug and Alcohol Infinity Group is becoming an Alaska BRG/Hawaiian ERG. Its mission is to help employees who are struggling with drug or alcohol issues by offering resources, peer support, and educational programs. The group will focus on prevention, recovery, and reducing the stigma around addiction in the workplace.

        We Want to Hear From You!

        Do you have feedback for the Committee, concerns you’d like to share, or items you’d like brought up with management? Please let us know! Your Local Human Rights & Equity Committee is your voice to management. You can find our contact information on the Human Rights & Equity Committee page of the AFA Alaska + Hawaiian website.

        Filed Under: AFA News Now, Human Rights & Equity Committee Tagged With: committee meeting

        April 1, 2026 13:43

        The process for Council 39 Local Executive Officer Elections is officially underway. Nominations for Local Executive Officer positions are being accepted from now through April 16. Active Flight Attendants in good standing have the right to nominate one person who is committed to serve for each office. In order to appear on the ballot, each candidate must receive at lease two nominations from active members in good standing. (Self-nominations count as one of the two required nominations.)

        It’s important to note that participation in every step of the local elections process depends on your standing. Check out the links below to determine your eligibility, read about the requirements and qualifications of LEC Officers, and to learn more about the elections process:

        • Am I Eligible To Vote?
        • AFA Membership Hub
        • LEC Election Handbook
        • VIDEO: How Our Leaders Are Elected
        • LEC Officer Jurisdiction & Duties

        If you are interested in nominating a Flight Attendant in good standing or you’re interested in self-nominating, please consider doing so prior to the deadline. This will allow the AFA International Ballot Certification Committee enough time to determine the eligibility of all candidates prior to printing of ballots.

        As always, it is vital that your contact information is up-to-date in the AFA Membership Hub as well as in Peoplesoft. After completing the nomination form, you will receive a confirmation email with your selections.

        Nomination Forms

        Positions To Be Elected:

        • LEC President
        • LEC Vice President
        • LEC Secretary

        Term Of Office:

        • July 1, 2026 – June 30, 2029

        Filed Under: Council 39 PDX Tagged With: elections, PDX, Portland

        April 1, 2026 09:00

        Nominations are now being accepted for Council 19 Local Officers for the next term of office. SEA-based Flight Attendants can nominate or support only one candidate for each Officer position. Those interested in running for office may also self-nominate by submitting a Self-Nomination form and at least one endorsement of an Active Member in Good Standing in Council 19. It is highly recommended to submit nominations before the last day to allow for the Membership department to confirm eligibility of supporters/endorsers and nominees. Nominations will be accepted through April 16.

        Nominate

        Check your standing and eligibility on the AFA Membership Hub


        Term of Office:

        July 1, 2026 through June 30, 2029

        Positions to be Elected:

        • LEC President
        • LEC Vice President
        • LEC Secretary
        • 2 Council Representatives

        Election Schedule:

        • April 28: Voting Notices mailed
        • May 1: Polls open
        • May 15: Polls close at 12:00pm PT

        Those who are considering running for office are encouraged to reach out to the current Officers to gain an understanding about each role and get valuable insights about what to expect. We are happy to answer your questions and offer support during your decision-making process. Contact information for Local Officers are found at afaalaska.org/sea/officers and on our Council 19 LinkTree.

        LEC Officer Jurisdiction and Duties

        Filed Under: Council 19 SEA (pmAS)

        April 1, 2026 07:00

        This message is for pre-merger Hawaiian Seattle Based Flight Attendants

        Council 47 Welcomes You

        Aloha Seattle Base Transfers and AFA Council 47 Members,

        On behalf of your Council 47 Officers – Joshua Aoki, Paul Ikioka, and Beth Hayes, we want to welcome you all to Seattle. This will be a new journey for all of us as Flight Attendants and as union members.

        Let’s be clear, this transition has not been seamless. There have been challenges, and there may be more ahead. That said, this is exactly when it matters most that we stay grounded, informed, and unified.

        Our responsibility as your officers is to enforce the contract and hold the company accountable. Where there are violations, we will address them. Where there are gaps, we will continue to push. But that work is only as strong as the unity behind it. These issues do not impact just a few of us, they affect all of us. As union members, we need to remain united in our efforts. The opportunities for division are real when the environment around us feels chaotic, so let’s remember who and where to direct our frustrations.

        We know this transition will look different for each of you. New flying, new crews, and new uniforms will take adjustment. Through it all, do not lose what makes our group strong. The Spirit of Aloha is not tied to a base, a uniform, or an aircraft. It is something we carry with us, and it should continue to define how we show up for one another.

        Nonetheless, we are excited for this next chapter in your careers and all that comes with it. We look forward to connecting with each of you in person through our lounge sits, on the line and at membership meetings.

        We’re proud to stand alongside you in this transition and are committed to representing you every step of the way.

        Below is a bunch of information (we know… more information…) and suggested action items. Please take the time to read through it and save this for future reference.

        In Solidarity,

        Josh, Paul and Beth
        Council 47 Officers LAX/SEA
        47@afahawaiian.org
        SEA Pulse Form


        Union Representation

        Council 47 will represent the Seattle (SEA) Domicile in addition to the Los Angeles (LAX) Domicile.

        What does this mean for you?

        Your primary representation will come through the Council 47 Officers: Joshua Aoki – LEC President, Paul Ikioka – LEC Vice President, Beth Hayes – LEC Secretary, along with the Council 47 Chairs and Committee Members who support the work of the Council.

        Council 47 currently has strong representation in place and, as we expand to support both domiciles, we will also be seeking additional committee members to help support our continued growth.

        AFA Contact – Council 47​
        LEC PresidentJoshua Aoki
        Email – josh.aoki@afahawaiian.org
        LEC Vice PresidentPaul Ikioka
        Email – paul.ikioka@afaalaska.org
        LEC SecretaryBeth Hayes
        Email – beth.hayes@afahawaiian.org
        SEA Officer Group EmailIf you would like to email all officers, please use this group email47@afahawaiian.org
        SEA Pulse FormThis anonymous form is a space for SEA Flight Attendants to share concerns, feedback, ideas, and observations. Submissions may be brought directly to management or addressed within AFA leadership, depending on the topic. While responses are anonymous, all submissions must align with ourMutual Respect Policy. Our goal is to use your feedback to advocate effectively and strengthen our base.SEA Pulse Form
        INSTAGRAMClick Here to Follow Us
        SUBSCRIBE TO COUNCIL 47 EMAIL COMMUNICATIONShttps://actionnetwork.org/forms/alaska-hawaiian-email/

        Update Your Info

        We encourage all Flight Attendants to review and update their contact information with the company to ensure the most accurate details are on file. Please be aware that updating your physical address with the company may affect your taxes.

        It is equally important to keep your information current with AFA so you continue to receive communications and any important physical mail from the Union. With the Joint Collective Bargaining Agreement (JCBA) process on the horizon, key updates and materials will be sent to the mailing and email addresses on file. Taking a moment now to confirm your information is up to date will help ensure you do not miss any important communications. For additional help, please email beth.hayes@afahawaiian.org.

        Update Contact Info​
        With the companyPeopleSoft
        With the AFAhttps://afacwa.org/hubhttps://afacwa.org/hubhelp (if not currently subscribed to the Membership Hub)

        SEA Base Manager Contacts

        Gina Lorenzo (HA), former LAX Inflight Manager, will be our SEA Inflight Manager. For all inflight administration and operational support, please contact her. Jenny Bookert (AS) is the Operations Manager and is responsible for both Seattle and Anchorage operations.

        SEA Base Manager Contacts​
        SEA Inflight Manager (HA)Gina LorenzoDuty Cell – (808)352-2950Email – gina.lorenzo@alaskaair.com
        SEA Operations Manager (AS)Jenny BookertOffice – (206)301-0511Email – jenny.bookert@alaskaair.com

        Commuter Information

        Please remember that if you plan to commute, you must be registered as a commuter to be protected by our Commuter Policy.To register, please fill out the Commuter Policy Enrollment Form. We encourage you to read through the policy so that you are clear what is required of you and how you are protected by the Commuter Policy.


        Collective Bargaining Agreement (CBA) and Letters of Agreement (LOA)

        Below are links to our 2025 contract extension and letters of agreements that affect our SEA Base.

        • 2025-2028 Hawaiian AFA CBA Extension
        • SEA Domicile LOA
        • SEA Domicile Vacancy LOA

        SEA Community Groups

        Below are a few groups created by Flight Attendants to help streamline communication and stay connected. While these groups are member-driven and not managed by AFA, they can be a helpful resource for coordinating drops/trades and discussing Seattle base–related topics.

        SEA Community Groups​
        HA SEA BASE [Facebook Group]https://www.facebook.com/share/g/17R49VuGUb/
        HawaiianFASEA [Google Groups]Group focused on drop/trades/pickupsEmail Patrick Smith for invite: psmith808@gmail.com
        HALSEATTLE [Google Group]Email Molly Anderson for invite: northshorehippie@gmail.com

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        March 31, 2026 07:00

        This message is for pre-merger Hawaiian Los Angeles Based Flight Attendants

        LAX Officer Report – March 2026

        Aloha LAX,

        We wanted to provide an Officer Report based on what has transpired this month. If you have any questions, concerns or need clarification on any of this information, please reach out to us at 47@afahawaiian.org or fill out the LAX Pulse Form.

        In solidarity,

        Josh, Paul and Beth
        Council 47 Officers LAX/SEA
        47@afahawaiian.org
        LAX Pulse Form


        On-Site LAX Manager

        Since the departure of Gina Lorenzo, your officers have seen a significant lack of in-person support in Los Angeles for our Flight Attendants. We made it clear to management that the current system is not working, and that virtual briefings alone do not provide the level of support our Flight Attendants need.

        Following Gina’s departure, there was a possibility that Alaska would hire a Hawaiian-specific manager for LAX. After further strategic planning, the company decided instead to move that vacant manager position to San Diego, where they intend to expand Alaska flying.

        That said, we strongly emphasized the importance of having a consistent, in-person support manager in LAX. We need someone who can serve as a reliable “go-to” for administrative, operational, and day-to-day support.

        In response to our concerns, the company moved quickly. LAX Alaska management will be stepping in to provide increased support. We were also told that they have always wanted to support our group, but had been approaching the situation carefully out of respect for our Hawaiian workgroup during this transition. Even if Alaska management is not fully familiar with our operation or contract, they can still serve as a point of contact to help obtain answers and ensure appropriate company follow-up.

        In the coming weeks, you will begin hearing more from Alaska managers, and we expect a designated point of contact to be identified. With ALL interaction with management, we encourage you to ALWAYS have a union rep with you or cc us (47@afahawaiian.org) in your email discussions.

        We will continue to advocate for the level of support our Flight Attendants deserve and will keep you updated as things develop.


        LAX Widebody Gate

        For months, Terminal 6 has been operating with only one wide-body gate due to ongoing airport construction. We were advised that construction on the second wide-body gate remains on schedule and is expected to be completed sometime in April.

        The reopening of this gate should help reduce arrival wait times when our flights come in.

        Thank you for your patience during this construction phase. We know how frustrating it has been, especially when flights have had to arrive at remote gates.


        HNL Airport Standbys (ARC) at LAX

        The company has seen an increase in sick calls recently. As a result, they have been positioning HNL reserves at the LAX Village to help cover flying.

        We want to remind everyone that while sick calls are a contractual right, the frequency of usage can impact overall base reliability and, ultimately, the type of flying assigned to LAX.

        Please continue to take care of your health, but also be mindful of how these patterns can affect our operation as a whole.


        NGP LAX Visits

        We have begun the early stages of planning for our annual NGP (National Group Protection) visits for LAX, and we are currently targeting dates in June.

        NGP is a voluntary benefits program available to AFA members that offers access to supplemental insurance plans, such as accident, disability, critical illness, and other coverage options, at special AFA group rates. These plans are designed to provide additional financial protection beyond your standard benefits.

        NGP only offers open enrollment once a year, so it is important to pay close attention to upcoming communications and plan your schedule accordingly when the time comes.


        LAX Base Sits

        Starting in April, we will begin coordinating base sits. These visits may include or be a combination of your officers, chairs, and committee members, and are an opportunity to connect with you before your flights, hear your concerns, and share important updates.

        If you are unable to catch us during a base sit, please don’t hesitate to reach out to us at 47@afahawaiian.org or by using the anonymous LAX Pulse Form.

        Filed Under: Council 47 LAX/SEA (pmHA) Tagged With: Council 47, pmHA

        March 30, 2026 09:00

        Editor’s Note: Our MEC Inflight Service Committee now represents both pre-merger airlines, but management still makes service decisions that affect each group of Flight Attendants differently. This update covers changes for both Hawaiian- and Alaska-branded flying, but is specific to aircraft flown by pre-merger Hawaiian Airlines crews.

        As the work of the merger progresses, we are nearing a monumental milestone. The operation cutover to PSS (Single Passenger Service System) occurs on 4/22. From the perspective of Inflight Service, PSS signifies the beginning of change for our Inflight work routines. Your Inflight Service Committee has been working diligently to represent your interests over the last several months to prepare for the changes that you will begin to see onboard the aircraft.

        Who makes up our AFA Inflight Service Committee?

        Master Executive Council (MEC) – deals with issues at a combined carrier level

        • Bianca McKee, Chairperson – Hawaiian Brand
        • Chase Vandergrift, Chairperson – Alaska Brand

        Local Council – deals with issues at a local (or base) level

        • Thalia Adachi, Chairperson for Council 43 (HNL)
        • Gary Mano’i, Chairperson for Council 47 (LAX & SEA pmHA)

        What has the Committee been working on?

        • 787 International – HA Brand
        • 787 International & Domestic – AS Brand
        • SEA Base Immersion Training
        • The Future of Hawaiian Branded Service
        • B2B App & Early Adopter Group
        • Service Resource Update
        • Safety Risk Assessments
        • Cabin Interior Projects

        787 International – HA Brand

        • Main Cabin Delivery & TSU Collection Procedures have been updated following Flight Attendant feedback
        • All 787 flights will transition to Alaska Branded Service starting April 25

        787 International & Domestic – AS Brand

        Starting April 25, all flights operated on the 787 will launch with Alaska branded service.

        Planning for these service changes began in late 2025. Management called on the HA Service Team for their onboard expertise to assist in building service procedures that meet the company’s competitive service goals. Our AFA Inflight Service Committee was also included in discussions. The HA Service Team members currently include Kahea Ching, Corynn St. Marie, Joyce Foley, George Thronas, Chason Yamaguchi, Bianca Mckee (AFA), Thalia Adachi (AFA), and Gary Mano’i (AFA).

        Details around 787 service changes will be shared in depth at SEA Base Immersion Training. Service resources are being developed by management to be made available to all Flight Attendants.

        International:

        Four service test flights on SEA-ICN were operated by the service team and AFA Inflight Service Committee for the service model to be used for SEA-FCO/LHR/ICN/NRT. These test flights helped to determine deliverability & service flow.

        The Committee continues to express concerns over staffing and heavy Flight Attendant workload. It is important to note that at this time the Committee has not given its full agreement to service changes that management plans to implement. Updates will be shared as we continue to advocate for a manageable workload onboard the aircraft.

        Domestic:

        Domestic 787 flights will mirror current day Alaska Airlines Premium Long-Haul Service. The Committee has requested that meal options be limited at launch to allow Flight Attendants time to learn the new process.

        A brief overview of the 787 Domestic Alaska Brand Service:

        • First Class Pre-Ordered Meals
        • No complimentary main cabin meal
        • Premium Class Snack Basket
        • Limited pre-ordered fresh meal options available for purchase in the main cabin
        • Shelf-stable meal options over boarded to be made available for purchase

        Immersion Training for SEA-Based Flight Attendants

        On Friday, March 20, Vice President of Inflight Allen Thieman sent a SEA Domicile Update to Flight Attendants including the following information about SEA base Immersion Training:

        “The Alaska Global Immersion is an in-person experience at our Global Training Center for our new Seattle domiciled Flight Attendants that is designed to:

        • Set our HA SEA Flight Attendants up for success delivering our global experience from our Seattle gateway
        • Align service flow expectations, onboard service, and guest experience standards
        • Give Flight Attendants direct access to leaders, partners, products, and the broader vision for Seattle as a global gateway”

        Immersion training for SEA-based Flight Attendants, who were awarded bids on March 10, will take place from April 7 through 9. Our AFA Inflight Service Committee Chairpersons will attend all three days of this training to represent you.

        The Future of Hawaiian Branded Service

        The Committee is in discussion with management as they look to redesign the Hawaiian Brand service model.

        For many, our inflight service is the foundation of our identity and who we are as Hawaiian Airlines. Protecting our brand remains paramount as we navigate forward.

        Block2Block (B2B) App & Early Adopter Group

        The new inflight app Block2Block (B2B) launches April 22. The Committee has been included in the Early Adopter group to provide feedback to management and the app development team. B2B should already be downloaded on your IMDs. Early Adopters will be distributing new card readers in base CROs throughout the rest of March. Roadshows will continue through April for card reader distribution and in person guidance on Status Recognition and Premium Class Offerings. Please complete your 1st Quarter CBT in Cornerstone prior to April 15. Reference the “Q1 2026 CBT” email for details.

        Service Resources Update

        Service In-Flight Planning Communications are now available for offline viewing on your IMD:

        Content App > All Files > 5. Onboard Service > 0. Latest Updates

        Safety Risk Assessments

        The MEC Inflight Service Committee has been actively engaged in management’s process to analyze safety risks and corresponding mitigations. Data utilized for Safety Risk Assessments are sourced directly from Intelex. Please continue to document any unsafe work practices, experiences, and/or onboard events within the Intelex system.

        Cabin Interior Projects

        The MEC Inflight Service Committee has established a consistent and collaborative relationship with the planning teams responsible for future aircraft model acquisitions and scheduled retrofit projects. This proactive engagement ensures that the perspectives and needs of our Members are integrated into the decision-making process at the earliest stages.

        Important Dates

        April 7-9SEA Base Immersion Training
        April 151st Quarter CBTs due in Cornerstone
        April 22PSS (Single Passenger Service System)
        – B2B goes live, New Credit Card Readers to be used with B2B
        – Status Recognition begins
        – Extra Comfort turns to Premium Class, Premium Class offering begins
        April 25All 787 Flights to Transition To Alaska Branded Service
        April 28SEA-FCO Inaugural
        April 30Pau Hana App removed from IMDs, sync transactions prior to April 30
        May 21SEA-LHR Inaugural

        Other Updates

        Catering Reports

        Due to the HA emailing sunsetting on April 23, catering reports will need to be submitted as follows:

        • March 23 – April 21: Flight Attendants are directed to submit catering reports via Intelex
        • April 22: B2B goes live. Flight Attendants will be directed to submit catering reports via the “catering and service feedback” tab found under your selected flight.

        AFA Inflight Service Committee Lounge Sits

        We’d like to hear from you! Please visit our AFA Inflight Service Committee in the HNL CRO from 9 AM to 1 PM on the following dates: April 14,15, 17, 21, 22, 24, 28.

        *Lounge Sits for pmHA LAX and SEA will take place at a later date.

        Filed Under: AFA News Now, Inflight Service Committee Tagged With: pmHA

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