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Association of Flight Attendants-CWA Alaska Airlines Master Executive Council

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Vacation Open Time Update – Friday, October 28, 2016

Your Master Executive Council (MEC) and management have been in contact throughout the day regarding the challenges with Vacation Open Time trading. At this time the parties have tentatively agreed to re-open Vacation Open Time trading beginning Wednesday, November 2nd at the same published times for each domicile.

 

If you are planning to trade into or out of the first five days of January, management will still allow those days to be traded for at least 24 hours before restricting the days in order to accommodate PBS bids. Management has also committed to honor any vacation trades made prior to pulling down the system.

 

However, the MEC recognizes those accommodations do not come even close to making up for TFP lost due to wasted schedule adjustments or for restoring open vacation days. MEC officers will meet with management on Monday to address our members’ frustrations and concerns and to finalize the go forward plan.

 

The MEC will provide another update after that meeting.

 

In Solidarity,

 

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Trip Trading Freeze Part 2

On July 14th in our Trip Trading Freeze communication, the Master Executive Council (MEC) wrote about our frustrations that starting on the evening of September 30th Alaska Airlines management plans to “temporarily” suspend trip trading for up to 78 hours (although management says they plan to open up trading as soon as they believe it is safe to do so). The reason for the trip trading freeze is in order to transition from Jeppesen Maestro/eMaestro to Jeppesen Crew Tracking Enterprise (JCTE)/Crew Exchange.

A trip-trading freeze of this type would be a contractual violation of CBA §12.C.1. [Exchange of Sequences: Trading Procedures]: “The Company will provide and maintain a real-time electronic system for processing sequence trades, pick-ups, drops and give-aways.” That is just one violated provision of many.

The MEC has spent months attempting to negotiate provisions that would help take the sting out of such a major contractual violation and benefit the operation. The MEC has been trying to achieve an eleventh hour agreement that would be acceptable to our members over the past few weeks. At this point we are completely fed up with management and AFA is filing a grievance on the issue.

Trip-trading freeze negotiations

The MEC would like our members to know exactly how this all went down. When we first learned about the trip-trading freeze, the MEC fairly quickly realized this would cause disruption. However, we could not accept up to 78 hours of contractual violations. Of course the MEC started negotiating provisions on behalf of our members that would recognize how impactful this contractual violation would be as well as to minimize operational exposure. It could have been a “win-win” for all parties.

Paid drop coupons or the equivalent

The MEC’s opening position was one day of paid drop coupons or the equivalent in straight compensation for every Flight Attendant on the payroll for every partial day impacted by the trip-trading freeze (approximately three). Management was absolutely shocked we would open on a position that costs approximately $1 million per day. We told them the proposal was to get their attention and to give us a counter proposal. Negotiations continued.

“Super Reserves”

On the operations side, the parties fairly swiftly honed in on a “Super Reserve” concept that allowed Flight Attendants to be on voluntary call with no requirement to call back. This would help supplement the regular complement of Reserves during the cutover. If flown, a “Super Reserve” would receive the greater of 8.0 TFP or actual flying per day—all at premium pay. The only outstanding issue to be resolved was whether premium was double time (2.0x) or triple time (3.0x)—or somewhere in between. The parties also agreed to a liberalized process for resolving attendance points if Flight Attendants were granted Management Drops pursuant to Section 32 Attendance Policy during the cutover.

Positive Space Tickets, et cetera

Back to management’s “counter proposal.” Management refused to counter anything. The MEC attempted to be “more reasonable” (from management’s perspective) by suggesting every Flight Attendant receive an additional complement of positive space tickets (PST) to supplement our current allotment. We even gave them additional options by signaling that we were open to considering a bump to our Employee Choice travel credits. Nada. Management was concerned about setting a precedent for other employee groups asking for pass-related benefits due to contractual violations.

Attendance points credit

Earlier this week the MEC made a last-ditch proposal in which every Flight Attendant receives a credit of two attendance points (including up to two additional bank points if applicable) effective on or around the cutover date. This proposal was completely no cost and fully discretionary within Inflight (as in there would be no need to seek outside approval from executive management). Inflight management rejected the proposal as “too rich” but that they would consider perhaps one point.

What management thinks you are worth…

Inflight management has stated all along they believe the other provisions (the “Super Reserves” and a liberalized points forgiveness policy for Management Drops issued during the cutover) were good enough to make up for the contractual violation. This is what management thinks you are worth in relation to this unprecedented impact to your flexibility: Alaska Air Group will spend several billion dollars to purchase another carrier, but Inflight management can’t give us something that doesn’t cost a penny!

Grievance filed

So…that is why the MEC is done with management for now, and we’re filing a grievance.

>>> Click here to read Grievance No. 36-99-2-24-16: Suspension of Flight Attendants Trades and Denial of Related Contractual Provisions <<<

Considering how Inflight management is behaving these days, the MEC anticipates more grievances coming in the future.

If you have any questions or concerns, contact your LEC president.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

AFA Grievance No. 36-99-2-24-16 Suspension of Flight Attendant Trades and Denial of Related Contractual Provisions

Trip Trading Freeze

As you probably have heard by now, Alaska Airlines management is planning to phase out the old Jeppesen Maestro/eMaestro system and switch to the new Jeppesen Crew Tracking Enterprise on the evening of September 30th. Management recently announced all trip trading will be “temporarily” suspended for up to 78 hours during the cutover. Yes, you read that correctly: more than 3 days! (Full disclosure: Management plans to open up trading as soon as they believe it is safe to do so.)

The AFA Alaska Master Executive Council (MEC) and management have been discussing the impending transition in detail for many months now. The parties have thoroughly explored alternative options for trip trading during the cutover—including manual trading—and we’re all in agreement there is no viable method of keeping trip trading open during this period. That is where our agreement on the issue ends.

Although the MEC recognizes that Maestro/eMaestro is antiquated, the MEC also knows that having trading completely suspended for that length of time is unacceptable to our members—and unprecedented. It is also a contractual violation: CBA §12.C.1. [Exchange of Sequences: Trading Procedures] “The Company will provide and maintain a real-time electronic system for processing sequence trades, pick-ups, drops and give-aways.” Additionally, your AFA leadership anticipates the transition has the potential to significantly and very negatively impact the operation.

The MEC has spent months attempting to negotiate provisions that would help take the sting out of such a major contractual violation and benefit the operation. As of this writing, the MEC regrets to inform you that the parties have been unable to reach an agreement on the cutover. In the MEC’s opinion, the tentatively agreed to provisions do not go far enough to acknowledge such a significant contractual violation, nor to make up for the disruption to Flight Attendant’s flexibility of schedule (which has been lacking these days anyway). Consequently, negotiations have stalled.

Your AFA leaders are sure you will agree that a simple “We apologize for the inconvenience” from management is not nearly enough. Although management is taking steps to minimize the impact, the MEC is also concerned the cutover could easily become an operational nightmare—unless additional measures are negotiated to supplement the existing staffing. Therefore, AFA Alaska calls upon Alaska Airlines management to renew negotiations with us as soon as possible.

Be assured the MEC is continuing to passionately advocate for your interests, and we will not let this issue rest. Stay tuned for further developments!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

New “Temporary” FA to FA and Open Time Trading Schedule

Background

 

In light of recent technical issues with Open Time, the Master Executive Council (MEC) made a decision at our November meeting last week to temporarily change trading times for all bases. This is a temporary change that should end with an upgrade from eMaestro to the Jeppesen Crew Tracking Enterprise (JCTE) system next year.

 

The problem appears to lie with the current system’s inability to handle the amount of users when Seattle Flight Attendants access the system. As many of you know, technical issues with Open Time are not new. However, all trading within a base now starting at the same time has been consistently causing Seattle Flight Attendants to have trouble logging into eMaestro. The system completely shut down for over 30 minutes when Seattle Open Time began in September and, even though management implemented changes to accommodate the traffic for October and again in November, Seattle Flight Attendants experienced problems accessing the system.

 

Due to the on-going problems and the fact that these problems begin with Seattle’s start time, the MEC has decided to further alter FA to FA trades and Open Time(s) by splitting FA to FA trades and Open Time(s) to different days/times beginning in December for January trading. Again, this is a temporary fix until transition to JCTE. We anticipate the new schedule—which will be in effect in December for January trading and until further notice—will offset the ‘load factor’ to the system that allows every Flight Attendant, in every base, a fair opportunity to access Open Time and FA to FA trades.

 

NEW TRADING TIME LINE IN PACIFIC TIME

 

15th – FA to FA Trades

0900: SAN

1000: PDX

1100: ANC

1200: LAX

1300: SEA

16th – OT (Except Seattle)

0900: SAN

1000: PDX

1100: ANC

1200: LAX

17th – 0900 OT SEA

18th – 0900 Out of Domicile (ALL)

* * *

 

If you have any questions please contact your LEC president.

In Solidarity,

 

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt

AFA Alaska

More Open Time Trading Tips

AFA and management have set priorities to resolve issues with Open Time

 

AFA and management have set priorities to resolve issues with Open Time. At this time a work request is pending with Jeppesen and we are waiting for an estimated time of delivery for the fixes to eMaestro. In order of priority the items pending include:

 

  1. Net 40 TFP calculator visible in eMaestro
  2. No need to recall your trip before being able to trade with OT
  3. Correct coding of trips – programming the TX code (i.e. non TO/CP/DD coding)
  4. Codes displaying on trips in eMaestro
  5. Single trip trading for another trip of a greater number of days and covering the same dates even if not sharing the same date of departure

 

AFA’s position is that the Open Time trial of 12 months is still pending until we are able to fix issues #1 through #4 above. Once the trial begins we will be submitting a monthly survey to Flight Attendants on feedback regarding the new trading system.

 

In order to assist you with the new trading system we have provided helpful OT trading tips below. Additional information can be found in a previous AFA Alaska communication from October 14, 2015: “Open Time Trading Tips.”

 

Picking up a SIP

There are many four day trips in Open Time and you will have to be quick, but you can pick up a trip, SIP it, dump back the portion you don’t want to keep back into OT as long as the day remains open and someone else does not drop while you are processing your SIP.

Example: I see a 4-day starting on the 5th, but I want the MCO 2 day on the 7th and 8th. I pick up the trip, I go back to drop it to open time, I click on the SIP, I give away the top half (because the day is open (because I picked it up and the TSN dropped below the threshold which allows me to drop it quickly back as long as it remains open) and process. The 2-day MCO stays on my schedule.

Again, you have to be quick and only wanting to keep the bottom portion of the SIP while giving back the top portion of the SIP to OT.

Month End Overlap

When you are dropping a trip on the last few days of the month that carries over into the subsequent month, the TFP in the current month will count towards the current month. The additional TFP dropped in the subsequent month will also count towards that month’s net 40 drop.

Example: On Oct 31st I have a 4-day pairing and I drop it into OT. The first day on the 31st is worth 4.0 TFP and takes my 40 TFP net for October down to 36 TFP. The trip dropped also covered November 1st, 2nd, and 3rd which totaled 20 TFP. My net drop for November is now only going to allow 20 TFP in the month of November when I get my next schedule for the subsequent month, unless I pick up more flying from Open Time that overlaps into November.

“Process” button

When processing transactions you must click once and only once on the “Process” button. If you click more than once, the system will process the trade “approved or denied” and then boot you off the system. You will get a duplicate session and have to click “Reset,” then log back on. Click “Process” only one time, let the transaction process, and then go onto the next transaction. Please realize there are many transactions taking place nearly simultaneously on Open Time trading day and that you will need to allow the server time to complete the entire transaction.

Downtrading

Once a day is “limited,” you can still downtrade a trip that operates on the same date of departure as the trip on your schedule.

Example: The 4th is limited and there is a 1-day turn. I have a 4-day trip that originates on the 4th. I can trade down my 4-day, for the 1-day as long as they both operate on the 4th when the day is limited and provided I have not exceeded my net 40 TFP drop.

Recall Trip

If you have a trip posted for pick up, you must recall the trip in order to drop it to Open Time.

* * *

 

We’ve definitely heard there are concerns with multi-day trading and other functions that changed between the old and new system. We appreciate the feedback and will continue to review all suggestions and concerns. If you have questions regarding trading, dropping or picking up please contact your LEC Scheduling Chair.

 

In solidarity,

 

Your MEC — Jeffrey Peterson, Brian Palmer, Yvette Gesch, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Sandra Morrow and Stephen Couckuyt; and MEC Scheduling Chairperson Jake Jones

AFA Alaska

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