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Inflight Service Tidbits – August 2017

Inflight Service Tidbits

Items in bold are recently added

First Class

  1. Don’t lose your serving tray again–when the door to the ice bucket compartment is open, there is a small space created above the door. This is a great place to stash one small serving tray.
  2. Use metal tongs to handle the aluminum cups when plating food—saves you from burns from handling the hot cups.
  3. Dirty scoops need to be placed in the used food cart so they go back to the galley for cleaning
  4. The extra silverware bag is for multiple flights. When you are picking up the first course (fruit or salad) don’t forget to ask the passengers to keep their knives and forks for the entrée.
  5. After giving the pilots their water bottles move your red wine from your beverage cart dry drawer into the pilot water drawer.
  6. Make sure the pilots get their water from 1-10.
  7. Let your D know where the hot towels are prior to 10K so they can locate them quickly.
  8. Used linens may be placed in used oven or bread bags—they do not need to be separated by color. Please do not use recycle bags for used linens.  A handy trick for linens is also to tie two linens together, place all used linens in the center and then tie to the remaining ends together—all linens contained and no plastic bags.
  9. If you are unsure how to pronounce something you are going to be serving Wikipedia is your friend.
  10. In FC scrape and stack your FC items. Dump liquids/trash from your FC glasses and leave galleys clean—don’t forget to use just half of the FC glassware on RON or double catered flights (Trans-con flights are an exception because they are fully re-stocked.
  11. After landing and the seatbelt sign goes off, remove the garbage and recycle bags from the carts when the cart will not be removed from the aircraft during catering or if there is just a catering trash and water service. Trash and recycle out of the carts? Time to seal the carts—don’t forget the liquor cart, too. 

Premium Class

  1. Keep the PC boxes in the PC section PLEASE
  2. If you have no PC section but lots of PC boxes, put those beverage cart drawers that are full of PC boxes in the IFE cart to make room for new top drawers in your beverage cart. At the end of the flight it is easy to just slip the drawers back in the beverage cart so they can go back to the kitchen

RON (Remain Overnight) Aircraft

  1. RON flights need to have all open juices disposed of.  If they are empty flatten the cartons and put them in the recycle.  If the juice cartons are partially full drain them and recycle or put the lids on and put them in the trash.
  2. RON flights – Please leave one empty oven rack in the oven but remove everything else!
  3. No morning smelly surprises wanted—please remove the trash from all of the carts after landing and the seat belt sign has been turned off. Trash and recycle removed time to seal the carts too.

Recycling, Trash, and Conservation

  1. Only use a plastic cup for tea fixings…please do not use plastic cups for putting coffee condiments (cream/sugar/equal) for the customer. Use a napkin and put coffee condiments on the napkin and hand to customer.
  2. Do you know where to put your coffee ground compost bag…try and put them in your “used” food cart.
  3. Chocolate bars go back in the beverage carts at the end of your segment.
  4. Partial cans of soda do NOT need to emptied out. They will still be recycled
  5. If your juice box is empty or contains less than a cupful, please dispose of the box. If you don’t have time to drain it put the lid on and place it in a drawer in a trash cart.  Don’t leave it for the next crew to deal with.  If the juice box on the downline leg is swollen please do not use it.
  6. Juice and soda should NOT be emptied in the drain in front of the coffee makers. The cans will be recycled if they are in the drawers and open.  Put the lids on the open juice and place them in a drawer in the bottom of a trash cart.
  7. Make sure that you are stacking cups and fruit & cheese platters for recycling to maximize space.
  8. On the Trans-con/HI/MX/Long-hauls Services: Move picnic packs/cheese platters to the other food or supply cart to create more garbage space.  You have now have separated your remaining food from future garbage and recycle.  You have also created a trash cart by completely emptying one cart.
  9. Remove the tins or skillets from the ovens after service—the oven racks can be interlocked in the ovens providing more trash space in the carts.
  10. Keep that gray bag from slipping off the cart door w/o hanging it by a soda can—pull the handle up and tie a knot in it and put this on the inside of the door of the cart. This will keep the bag from slipping off.
  11. Main cabin trash cart—Have your normal setup on top of the cart. Leave the door open and put a drawer on the inside with a bag hanging from the drawer.  Use a pokie to affix the gray bag.  You now have room for large passenger trash bags, pizza boxes and items too large for the top of the cart.
  12. Coffee compost bags—Hang it! Tie a knot in the corner of the coffee compost bag corner and slip the knot behind the galley trash door making sure the galley trash door is securely closed.  The knot keeps the bag from slipping out from the door and the coffee packs are not out of the way. 
  13. Help corral the loose crayon boxes—if you have a spare zip lock bag reuse it and place the crayon boxes in the bag. 

Pay It Forward

  1. Carts that are not designated for your flight should remain sealed. Paying it forward doesn’t mean to open another crew’s cart and set it up.  Paying it forward means to restock (sugar/tea caddies) and put other items back where they came from.
  2. If you are leg 1 of a double catered flight make sure you remove items from the ovens for the next crew or leg 2.
  3. When flying a Trans-con/Hawaii if you have room in your used aisle cart put some water bottles in the drawers prior to landing—this will give the crew extra water for their flight home.
  4. On the Trans-cons where you will be restocked with soda if you have extra fresh soda drawers at the end of the first segment, load them in your used aisle carts—this gives the second crew a few extra supplies from your used aisle cart.
  5. Find an appropriate place for trays—on the second leg put them in the used cart, put them in the ice cart, put them in the picnic pack cart but don’t leave them so they fall on someone’s head
  6. Dirty scoops need to be placed in the used food cart so they go back to the galley for cleaning
  7. After landing and the seatbelt sign goes off, remove the garbage and recycle bags from the carts when the cart will not be removed from the aircraft during catering or if there is just a catering trash and water service. Trash and recycle out of the carts? Time to seal the carts—the aisle carts and the shelf stable BYOB cart, too.
  8. Restock the sugar/tea caddies for the next crew just the way you would like them stocked for you. The middle upper galley 4 skinny compartment is a great place to stow the re-stocked caddies.  If you are on an aircraft that does not have this space use the AC L little corner cubby.

Hot Water Carafes

  1. There is an arrow on the lid of the hot water carafe.  This needs to be pointed to the spout to have an opening for the hot water to pour out.  If you cannot see the arrow you can feel it as a small bump on the edge of the lid.
  2. When you are finished using the hot water carafe screw lid on loosely. If screwed on tightly the change in cabin pressurization can make it very difficult to remove the lid
  3. If you have a clean coffee pot, fill it with hot water and leave it on the hot plate prior to service. It is a QUICK refill for your carafe.

Ovens

  1. Do not cook a customer’s personal food per FAM, Section 8.100 pg. 6 (Oven Components and Supplies)
  2. On the 900ER or any oven please don’t draw on the face of the oven dial.
  3. Turn off the ovens prior to arrival—hot oven racks are a safety hazard for catering.
  4. Do not start heating meals until after take-off

Coffee Makers and Hotplates

  1. If you have trouble removing coffee from the coffee drawer as the coffee pouches have inflated—Remove a couple of pouches of coffee from the drawer prior to cabin pressurization. Suggested spots for these coffee pouches–MC—creamer drawer, FC – in the galley bar compartment.
  2. Turn off the coffee “hotplates” and make sure they are cool so that you can wipe them to remove the “old” spilled coffee.
  3. Winter time…Put a little water in the coffee pots and turn the coffee makers and hotplates on when you get on the plane. This will help you serve hot coffee even on a very cold morning.

Inflight Entertainment Tablets

  1. IFE players need to be cleaned prior to all arrivals in ANC
  2. Every IFE Player on a downline flight should be handed out with a charging cord. This includes those players that do not appear to have been used.

Service

  1. Remember that the service starts shortly after 10K (depending on weather) and not at cruise attitude.
  2. Do you know how many carts you do and when you get re-stocked? Check out the IMD in GoodReader/ASA Supplement/Service Guide…to find out your re-stocking you go to GoodReader/ASA Supplement/ Onboard Experience/Cater-Restocking Schedule.
  3. When doing a water service place an upside down coffee cup on the bottom…it gives stability to your stack of plastic cups.
  4. C FA….”Take Two Rows and Turn”. When the C FA is directly on the food cart…. assist the B FA by taking 2 rows and selling food.
  5. NO personal cups, thermos etc. can be filled or refilled. If passengers want extra pour 2 cups of the beverage.
  6. After the beverage cart is in place with the D Flight Attendant at row 6, if you are the C please turn and help the B bring the retail cart forward.
  7. Save time and steps back to the galley, find a space for a couple of entertainment players on your first service retail cart.

Miscellaneous

  1. Did you know that your beer bins are supposed to be dumped of the water and re-iced when on Hawaii flights, mid-con and trans-con. Take the time to file a Flight Attendant Incident Report (link on the flight attendant webpage).  This is a SAFETY problem.
  2. Please do not co-mingle catering supplies with emergency equipment in the overhead bins.
  3. The Report It App is to be used for all catering feedback and the IMD version is much easier to use.

8->10 Day of Action

Tomorrow is August 10 (8-10), our Online Day of Action to keep our rest and jobs in front of Congress. Our representatives need to take action now to enact 10 hours irreducible rest for Flight Attendants and protect good U.S. aviation jobs.

Have you signed up for Twitter yet? Twitter is an effective platform to connect with our legislators and we’ve made it simple for you to sign up and participate.

Click here to get started.

Tomorrow, go to afacwa.org/8-10. This page will direct you to take action by tweeting at members of Congress and making calls for 10 hours rest and good U.S. aviation jobs.

8/10 Day of Action Checklist:

  1. Create a Twitter Account.
  2. Like AFA on Facebook and follow AFA on Twitter.
  3. Schedule 15 min on your calendar tomorrow to to make a difference.
  4. Spread the word with your flying partners.

To create a Twitter account:

  1. Go to http://twitter.com and find the sign up box, or go directly to https://twitter.com/signup.
  2. Enter your full name, phone number, and a password.
  3. Click Sign up for Twitter.
  4. In order to verify your phone number, Twitter will send you an SMS text message with a code. Enter the verification code in the box provided.
  5. Once you’ve clicked Sign up for Twitter, you can select a username (usernames are unique identifiers on Twitter) — type your own or choose one Twitter has suggested. Twitter will tell you if the username you want is available.
  6. Double-check your name, phone number, password, and username.
  7. Click Create my account. You may be asked to complete a Captcha to let Twitter know that you’re human.
  8. Follow @afa_cwa on Twitter.
  9. Add a profile picture to ensure people know you’re a real person and not a bot.

Thank you in advance for participating!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Government Affairs Committee Chairperson Krystle Berry

[AS] Good to Know: Tips from Your Grievance Committee

This message is for pre-merger Alaska Flight Attendants

Maternity Grievance

AFA is pleased to announce that the Company recently sustained Grievance 36-99-2-24-17 (Violation of Section 15.M.1.a & 2.a Failure to Allow Minimum Coordination While on Maternity Leave).

What does this mean for Flight Attendants?  Flight Attendants may coordinate the minimum amount of sick leave or vacation with their Maternity Leave, beginning either 6 weeks (vaginal birth) or 8 weeks (Caesarian birth) post-delivery through 120 days post-delivery per sections 15.M.1.a and 2.a of the Flight Attendant CBA.  The application of this contractual provision has been inconsistent at best.  This sustained grievance provides that the Company agrees to comply with the contractual language.

If you initially requested minimum coordination from 6/8 weeks post-delivery to 120 post-delivery and were denied, it may be possible to retroactively switch from maximum coordination to minimum coordination if you repay the difference between your requested minimum sick leave or vacation and the amount you were required to use (including taxes).  If it occurred in a prior year, you may need to file an amended tax return.  If you coordinated with either minimum or maximum sick leave or vacation during this specific time period, you were eligible for insurance at the active employee rate.  If you paid for COBRA coverage, you may be eligible for a refund.

If you are affected by the outcome of this grievance and need assistance on how to proceed, please contact the MEC Grievance Committee at grievance@afaalaska.org.

Social Media

AFA has noticed an increase in discipline derived from social media postings.  Please be responsible with your postings to protect yourself.  Even if you think your settings are private, posts are still making their way to supervisors—sometimes from other Flight Attendants.  Familiarize yourself with the Company’s social media policy so as not to put yourself at risk of possible discipline.  You can find a summary of this policy at http://splash.alaskasworld.com/documents/social_media_policy.asp (Alaska sign-on required).

Co-Worker Concerns

If you experience a concern or conflict with a co-worker, please contact your Employee Assistance Program (EAP)/Professional Standards Committee rather than management.  EAP/Professional Standards Committee Members are fellow Flight Attendants who receive special training on resolving these issues.  If the concern goes directly to management, it will almost always lead to discipline/termination for your fellow Flight Attendant.

You can always find Professional Standards contact information on the EAP/Professional Standards Committee page of the AFA Alaska website.

Union Representation

You are entitled to AFA representation when you have a discussion or meeting with management and the possibility of discipline exists for you, another Flight Attendant or another employee. If a supervisor contacts you, you have a right to ask, “Could this conversation result in discipline?”  If so, we recommend that you tell the supervisor that you would like an AFA representative before having any further discussion.  The supervisor should provide you with the name and phone number for your Local Executive Council (LEC) President.  Regardless of whether there is a possibility of discipline, you can always contact your Local Grievance Committee for AFA representation.  You can find contact information for your Local Grievance Committee on the AFA Alaska website.

Representation While on Probation

Probationary Flight Attendants may also ask for an AFA representative to be present in a supportive (non-representational) role.  Again, if you are asked to provide a written statement or account of events, you are always entitled to confer with an AFA representative prior to doing so; this is also true for probationary Flight Attendants.

Requests by Supervisors for Supporting Documentation

Recently, AFA has noticed an uptick in management requesting additional information to help support statements provided by Flight Attendants during investigatory meetings.  These requests by supervisors have included credit card or bank statements, phone or messaging records, and names/contact information of non-employees (babysitters, roommates, or others).

If at any time a supervisor or manager asks a Flight Attendant for additional documentation such as the items mentioned above, you should decline the request and contact a Grievance Committee Member or LEC Officer immediately.

DOT Drug Testing

Testing on Layovers

The Company has recently increased the amount of drug testing that is being conducted after completing a duty period mid-sequence/on layovers.  They are required to provide transportation to/from the hotel on a layover.  Drug abatement should be pre-arranging additional transportation for the Flight Attendant as they know they are going to be conducting the test in advance.

Proposed Changes to Drug Testing

The US Department of Transportation (DOT) has issued a notice that it is proposing to add four commonly prescribed medications to its testing program.  These 4 medications fall under a category of drugs known as opioids.   They include Hydrocodone, Hydromorphone , Oxycodone, and Oxymorphone.  The new DOT rule is projected to take effect sometime after October 1, 2017.  You can find more information about the proposed changes in a July 13 AFA communication entitled IMPORTANT: Changes To Airline Drug Testing.

Trip Trading

The Jeppesen Crew Access (JCA) trading system continues to experience programming challenges.  One ongoing issue with the system is the inability for Flight Attendants to see their own trip trade/grab post in the trip pool.  Because Flight Attendants cannot see their posted grabs or trades, sometimes the trips are unintentionally posted in the wrong trade classification (trade v. grab) with no way to verify that the post is incorrect.

Please note if a trip is posted for trade with no comments, common sense would dictate that it was likely intended to be posted as a grab.  If there is a question, please be considerate of your fellow Flight Attendants and reach out via phone or email before making a trade.

Questions?

For further questions, contact one of your LEC Officers.  Contact information for your LEC Officers can be found on your Local Council page of the AFA Alaska website.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee and MEC Grievance Committee Chairperson Stephanie Adams

[AS] MEC Scheduling Committee Chairperson Interviews

This message is for pre-merger Alaska Flight Attendants

Background

The MEC Chairperson of the Scheduling Committee is responsible for coordinating the activities of the committee at the airline level. The Chairperson works closely with each Local Committee Chairperson to gather feedback and input and represents the positions of the Committee and MEC in interactions with management.

Additional Information from the MEC Policy Manual

Scheduling Committee

1.  SCOPE

a.  The Scheduling Committee is responsible for the following:

(i)  The committee will recommend and assist in constructing pairings and building sequences of trips and days off into monthly lines of time.

(ii)  The committee will work to monitor company compliance with all scheduling-related provisions of the collective bargaining agreement and take necessary steps to correct violations

2.  POLICY/RESPONSIBILITIES

a.  The MEC Scheduling Committee shall consist of the MEC Scheduling Committee Chairperson, the MEC Scheduling Committee Vice Chairperson—PBS, the MEC Scheduling Committee Vice Chairperson—Pairing Construction, and the Local Scheduling Committee Chairperson from each council.

b.  The MEC Chairperson shall:

(i)  Provide clear direction and coordination to Local Scheduling Committees and each MEC Subcommittee

(ii)  Communicate with the Local Scheduling Committee Chairpersons, LEC Presidents, and MEC Officers on a daily basis on his/her activities and matters requiring attention, follow up, or escalation

(iii)  Compose informational and educational articles of interest to the membership and provide them to the MEC Communications Chairperson to be included in MEC communications and posted to the MEC website

c.  Flight Attendant Schedules

(i)  Discuss scheduling problems with the company and will report such problems and resultant discussions to the MEC

(ii)  Maintain written records of agreed upon standards and procedures and shall report to the MEC any proposed or imposed modifications to such practices.

(iii)  Monitor the company throughout the scheduling process for any perceived or potential violations of the Agreement and shall identify these violations to the LEC President of the domicile affected.

(iv)  Comply at all times with the applicable provisions of the current collective bargaining agreement.

d.  Staffing

(i)  Monitor monthly staffing reports and make recommendations to the company for appropriate resolution.

(ii)  Monitor placement of flying and provide the MEC with evaluations of such placement and its justification.

(iii)  Compile feedback and relay it to the MEC

(iv)  Use domicile feedback to work with the company in resolving the Union’s problems and concerns.

(v)  Monitor staffing statistics and, where appropriate, establish trends of chronic understaffing for current and future use.  Use all information available to eliminate understaffing.

e.  Placement of Flying

(i)  The MEC Scheduling Committee in conjunction with the MEC Reserve Committee Chairperson will review placement of flying with the intent of resolving the problems that generate such placement.

(ii)  Should specific causes be established, the MEC Scheduling Committee shall work with the company to resolve the Union’s concerns provided that such action does not otherwise negatively impact the Flight Attendants, i.e. surplus, or excessively low block time.

…

5.  SCHEDULING REVIEW BOARD

a.  The Scheduling Review Board (“Board”) shall consist of the MEC President (or designee), MEC Scheduling Committee Chairperson (or designee with the concurrence of the MEC), and Director of Inflight Crew Scheduling (or designee). Additional guests may be invited and participate as needed.

b.  The Board shall meet at least every two weeks to address and resolve disagreements between the union and the company pertaining to any subject relating to Flight Attendant schedules or actions of the Inflight Crew Scheduling Department.

c.  The Board may meet either in person at a mutually agreed location, by telephone conference call, or by other electronic means of communication.

d.  Items for inclusion in the agenda shall be provided to all members of the Board at least twenty-four (24) hours in advance of the scheduled meeting to allow time for proper research and preparation. Items submitted within 24 hours of the scheduled meeting will be placed on the agenda of the following meeting, except by mutual agreement.

e.  Any item that cannot be resolved to the satisfaction of the members of the Board will be forwarded to the MEC Grievance Committee for escalation

Qualifications

  • Robust working knowledge of scheduling provisions of the Flight Attendant collective bargaining agreement.
  • Knowledge of CFRs and other regulations pertaining to flight time, duty time, and crew rest guidelines.
  • Ability to maintain office hours in Seattle during the business week and attend meetings as required.
  • Strong computer skills. Excellent working knowledge of Jeppesen Crew Access (JCA, NavBlue PBS, Google email, and Microsoft Office.
  • Strong written and verbal communication skills. Ability to write membership communications, respond professionally to internal and external e-mail, prepare reports, and plan meetings agendas and take minutes.
  • Ability to meet deadlines, delegate responsibilities, and follow up on assigned tasks.

Duties

  • Provide assistance and guidance to Local Scheduling Committee Chairpersons in handling scheduling-related concerns and issues. Assist in resolution of issues as needed.
  • Attend meetings with management and represent the AFA position on scheduling-related matters.
  • Participate in the Scheduling Review Board process.
  • Oversee the activities of the PBS and Pairing Construction subcommittees.
  • Schedule, plan, and conduct monthly meetings of the committee and other meetings and conference calls as needed.
  • Coordinate with the MEC Reserve Committee Chairperson to discuss issues that affect both reserve and lineholding Flight Attendants.
  • Correspond with the Local Scheduling Committee Chairpersons and MEC regularly to provide status updates. Prepare and send a monthly committee report to the MEC.

Time Commitment and Flight Pay Loss Reimbursement

  • This position is budgeted for 100 TFP of Flight Pay Loss (FPL) per month in accordance with section 27.P.2.b of the CBA, paid with a 5% override at “A” pay.
  • Time commitment is approximately four days per week in Seattle with additional work completed remotely or in the office as necessary. No relocation or accommodation expense is provided for this position.
  • The MEC Scheduling Committee Chairperson does not bid a line.

Working Relationships

With The Scheduling Committee

Constant interaction with the Local Scheduling Service Committee Chairpersons. Frequent interaction with Local Scheduling Committee Members.

With The Master Executive Council

This position reports to the Master Executive Council. The MEC executive sponsor for the committee is the MEC President.

With Alaska Airlines Management

Constant interaction with inflight management, particularly the Director of Inflight Crew Scheduling (Denia Pisia), Director of Crew Planning & Resource Allocation (Chad Koehnke), Inflight Crew Planners (Kelly Yeager and Sabrina Blevins)

Expressing Interest and Interview Scheduling

  • The MEC will hold interviews during the August MEC meeting on Tuesday, August 29.
  • Interviews will be at the AFA Alaska MEC office in Seattle.
  • Submit a declaration of interest and resume to MEC Secretary-Treasurer Linda Christou at linda.christou@afaalaska.org no later than 5 PM Pacific Time on Friday, August 18, 2017. Linda will be able to provide additional information regarding transportation and booking of flights if necessary.

 

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

CALL NOW: Tell Your Representative to Support the AIRR Act!

The House FAA Reauthorization Bill (H.R. 2997), also known as the 21st Century Aviation Innovation, Reform & Reauthorization (AIRR) Act, protects our jobs from outsourcing and sets 10 hours non-reducible minimum rest for Flight Attendants.  This is our opportunity to make these provisions law.  But it won’t happen without your action.

Politico reports: “House Majority Leader Kevin McCarthy’s floor schedule for this week left out Transportation Chairman Bill Shuster’s FAA reauthorization bill. The million-dollar question, of course, is why. It’s likely some combination of not enough votes. The whip count was close to a few dozen votes short as of the time lawmakers left town Friday afternoon.”

AFA International President Sara Nelson is asking all of us to take action.

Click Here To Watch The Video

If Congress does not pass a FAA Reauthorization Bill, it is likely that we will not get a full FAA Reauthorization Bill adopted until after the 2018 elections.  Instead, Congress will likely pass an extension.  That is unacceptable.  We need rest now.  We need job security now.  We need a fully funded FAA now.

Call your Representative TODAY at (855) 980-2366 and tell them to support the 21st Century AIRR Act (H.R. 2997)!

Here’s what you can say when you are connected:

“I’m your constituent and a Flight Attendant. I’m calling to urge my Representative to vote YES on H.R. 2997 when it comes to the House floor. This FAA Reauthorization bill ensures I have 10 hours non-reducible rest and prevents the outsourcing of my job. Flight Attendants can’t wait any longer for these safety and job protections. Please vote YES on H.R. 2997. Thank you.”

Calling is easy: When you dial the number, you will automatically be connected to your Representative’s office after a brief message. Keep calling every day!

Why are Flight Attendants supporting H.R. 2997?  The bill advances priority safety and job protections for Flight Attendants, including:

  • Flags Don’t Fly Here — prevents the DOT from awarding foreign air carrier permits to airlines that use the flags-of-convenience model
  • 10 Hours Non-Reducible Rest and a Fatigue Risk Management Plan for Flight Attendants
  • Banning Voice Calls on Planes
  • Secondary Cockpit Barriers
  • Customer Service Agent Assault Penalties
  • Cabin Evacuation Certification Standards
  • Impact of Seat Pitch on Safety
  • Nursing Rooms in Airports
  • Improved Insecticide Notification
  • Expanded Airport Personnel Human Trafficking Awareness Training
  • Improved Lithium Ion Battery Regulations

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee and MEC Government Affairs Chairperson Krystle Berry

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