AFA Alaska

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
Menu
  • Local Councils
    • Anchorage (Council 30)
      • Officers
      • Committees
    • Honolulu (Council 43)
    • Los Angeles (Council 18/pmAS)
      • Officers
      • Committees
      • Los Angeles (Council 47/pmHA)
        • Officers
      • Portland (Council 39)
        • Officers
        • Committees
      • San Diego (Council 15)
        • Officers
        • Committees
        • Seattle (Council 19)
          • Officers
          • Committees
        • San Francisco (Council 35)
          • Officers
          • Committees

        • More About Local Councils >>
        Close
      • Master Executive Council
        • Officers
        • Close
      • Committees
          • Air Safety, Health, & Security (ASHSC)
            • Air Quality
          • Benefits
          • Communications
          • Employee Assistance Program & Professional Standards
          • Government Affairs
          • Grievance
          • Hotel
          • Human Rights & Equity
          • Inflight Service
          • Inflight Training
          • Membership
          • Membership Engagement
          • Reserve
          • Retirement
          • Scheduling
            • Pairing Construction
            • Preferential Bidding System (PBS)
          • Uniform

        • More About Committees >>
        Close
      • Contract
          • Contract Home
            • 2025 Alaska TA2 (Ratified)
            • 2018 Alaska JCBA
            • 2020 Hawaiian Contract
            • Ask Contract Questions
          • Contract Resources
          • Alaska Contract Negotiations (2022-2025)
        • Close
      • Resources
          • What To Do If You Encounter Contaminated Cabin Air
          • Issues & Campaigns
          • Newsroom
            • AFA News Now
          • Event Calendar
          • Membership Services
          • New Members
          • About
          • Links
          Close
        • Merger
          • Joint Negotiating Committee
          • Close
        • Contact Us
        You are here: Home / Archives for Committees

        Jeppesen Crew Exchange is Going Live for Trading. What’s Next?

        February 2, 2017 09:00

        Jeppesen Crew Exchange (JCE) is almost certainly going live for trading later today. What exactly does that mean and what should you expect?

        First, the Master Executive Council (MEC) recognizes all of the hard work of so many: Your AFA MEC Scheduling Chairperson Jake Jones and the Scheduling Committee, MEC Reserve Committee Chairperson Jarod McNeill and the Reserve Committee, Flight Attendant JCE Subject Matter Experts (SMEs), the Crew Schedulers, Jeppesen programmers and more, all of whom have spent many sleepless hours preparing for the official cutover. Secondly, the MEC thanks all of you in advance for your patience, which is definitely going to be tested over the coming months. Why?

        Jeppesen Crew Exchange (JCE) looks, feels and functions with little to no resemblance to eMaestro. We somewhat expected that, but who knew we would be missing eMaestro so soon? The new colors and icons are nice (except what’s the deal with a palm tree for vacation and sick leave?), but in looking at the system in totality we are very, very concerned about minimal functionality. The MEC is hoping that JCE is appropriately programmed to not violate any of our contractual rules, but we are not entirely confident that will be the case. We’ll know for certain very soon. If you believe JCE is not correctly programmed, contact one of your local Scheduling Committee members so that AFA can track the concern and file a contractual grievance if necessary. If you are having any technical difficulties with JCE whatsoever, it is absolutely critical that you generate a ticket with the IT Help Desk: either call 877-238-1077 or email help.desk@alaskaair.com.

        JCE Video Tutorials

        AFA has done our very best to advocate for additional testing throughout the process, but management has made a decision to proceed despite our objections. At this point in time, the MEC highly encourages you to watch the JCE video tutorials and to take the 3-question quiz so that you are paid 1 TFP for the voluntary training. We also suggest that you brush up on your scheduling-related contractual rules because you can take nothing for granted in JCE until it has been proven.

        Otherwise, there is one extremely important piece of information that we would like to highlight: JCE notifications.

        JCE Notifications

        When you log into JCE, you may notice one or more pop up notifications. These could range from advising you of a change to your report time to a reserve assignment. If you click through the notification, that is the equivalent of Crew Scheduling directly delivering the notice to you. In many ways, this could be a huge convenience for Flight Attendants as well as for Crew Scheduling. However, if you do not want to be “on the hook” for accepting the notification, you need to click the little “X” in the corner of the pop-up. Crew Scheduling will then be required to contact you the old fashioned way.

        If you have general JCE-related questions or concerns, contact one of your local Scheduling Committee members (ANC: anc.scheduling@afaalaska.org, SEA: sea.scheduling@afaalaska.org, PDX: pdx.scheduling@afaalaska.org, LAX: lax.scheduling@afaalaska.org and SAN: san.scheduling@afaalaska.org. For reserve-specific questions or concerns, contact MEC Reserve Committee Chairperson Jarod McNeill at jarod.mcneill@afaalaska.org. During this challenging time be assured AFA will continue to advocate to management to do the right thing for our Flight Attendants. We’ll get through this together!

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Scheduling Committee Chairperson Jake Jones; MEC Reserve Committee Chairperson Jarod McNeill; and MEC Grievance Committee Chairperson Stephanie Adams

        Filed Under: Latest News, Scheduling Committee Tagged With: 2017, JCE

        How to Get Ready for the January 30th Jeppesen Crew Access Cutover

        January 20, 2017 05:00

        Management is going forward with implementation of the new crew tracking system despite AFA’s objections (see “AFA Objects to January 30th Jeppesen Crew Exchange Cutover”). So now what?

        Voluntary Paid Computer-Based Training (1 TFP)

        Alaska Airlines management developed Crew Access Instructional videos in partnership with the AFA Scheduling Committee and other Flight Attendant Subject Matter Experts (SMEs) selected by AFA. You can access the videos here: http://www.aagtechnologyuniversity.com/as-inflight/crewscheduling/learning-roadmap.html. Although this computer-based training (CBT) is not required, AFA advocated for the training to be paid and management has agreed to do so.

        If you watch all the video tutorials and score 100% on the three-question quiz within 30 minutes of starting the quiz, you will be compensated 1 TFP. AFA highly encourages everyone to take advantage of this paid resource!

        Quick Reference Guides

        Quick reference guides are located on the same web page as the links to the video tutorials. There are four helpful topics:

        • Quick Tour
        • Icons & Parts of a Trip
        • Terminology & Activity Codes
        • Trip Pool Filters

        Base Sits and Voluntary Unpaid Classroom Instruction

        Management is working with the MEC, the AFA Scheduling Committee and the Flight Attendant Subject Matter Experts (SMEs) to arrange base sits in all domiciles as well as voluntary unpaid classroom instruction in select locations. Management will communicate the details shortly.

        Please keep in mind that the AFA Scheduling Committee members and SMEs are available as friendly peer resources. They can certainly pass along feedback to management about the new Jeppesen Crew Access (JCA) system, but they are not responsible for implementation nor are they “experts” on JCA due to limited training. They also have had no opportunity to practice on a fully functional system prior to live launch.

        Upcoming trip trading freeze and the associated contractual grievance

        In order to implement the new crew tracking system, all Flight Attendant trade will be suspended starting at 8pm Pacific Time on Monday, January 30, 2017, for up to 78 hours. AFA filed a contractual grievance on the issue in August 2016 (see “Trip Trading Freeze Part 1” and “Trip Trading Freeze Part 2” for more information). The MEC believes we are on the cusp of finalizing an acceptable settlement agreement to resolve the contractual grievance. Stay tuned for additional developments hopefully early next week!

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Scheduling Committee Chairperson Jake Jones and MEC Grievance Committee Chairperson Stephanie Adams

        Filed Under: Latest News, Scheduling Committee Tagged With: 2017, JCE, trip trading freeze

        AFA Objects to January 30th Jeppesen Crew Exchange Cutover

        January 19, 2017 18:00

        Alaska Airlines management is a “go” to implement the new crew tracking system on January 30th

        Alaska Airlines management held a “Go/No-Go” meeting earlier today to determine whether or not the new crew tracking system will be implemented on January 30th. Stakeholders from multiple divisions and labor groups indicated if they were “go” or “no-go” for cutover. Unfortunately, management made the decision to proceed with implementation despite AFA’s objections. This means eMaestro will be turned off at 8pm Pacific Time on January 30th for up to 78 hours in order to be replaced by Jeppesen Crew Exchange (JCE).

        AFA recommended “no-go”

        Master Executive Council (MEC) Scheduling Chairperson Jake Jones recommended “no-go” on behalf of AFA:

        AFA does not support the implementation of a product that does not meet our current user functionality or better and is not contractually compliant with our 2014 agreement. While we appreciate the dedication and hard work of Alaska management and Jeppesen, we represent the contractual compliance of our collective bargaining agreement for nearly 4000 flight attendants. We still have a lot of work ahead to meet the minimum requirements AFA needs in order to support implementing the product.

        Inflight executive management recommended “go” despite concerns within the division

        Director of Inflight Crew Scheduling Kieran Whitney recommended “no-go” based on concerns the system has not received enough testing to ensure acceptable functionality—particularly with regard to Open Time trading. The manager of Inflight Crew Pay also expressed concern, citing that there are 25 identified bugs and no additional automation with the new payroll system; however, ultimately she recommended “go.” Despite these concerns within her own division, Vice President of Inflight Services Andy Schneider recommended “go.”

        Inflight executive management’s explanation

        When AFA asked Andy for an explanation, she wrote:

        I truly understand the on-going concerns held by both AFA and Kieran. I based my “Go” decision on a few key pieces of information. First, Jeppesen (the company responsible for the system) has committed to us that all critical system issues will be fully addressed before January 30th. Secondly, at the beginning of this project AFA comprised a list of must-have issues and all of these have been successfully addressed. I would like to make it clear that if critical items are not corrected by the 30th or any new critical issues are identified then we will certainly reevaluate.

        While any launch of this scale has some level of risk, I feel strongly that we are at greater risk every day we remain on eMaestro. I do not doubt that this transition will have its bumps and I thank you in advance for your patience. I’m confident that the new system will be a great improvement for all of our Flight Attendants. Based on everything I heard from our IT team, system engineers, Flt Ops partners and project team members, I am optimistic that we will be ready to deliver a new, mobile and modern system to our Flight Attendants on January 30th.

        AFA’s rebuttal

        While it is true that all “must-have” issues brought forward by AFA have been addressed, JCE currently lacks many “extremely desirable to have” items. Despite many months of best effort by the Scheduling Committee to help debug JCE, in AFA’s opinion there was not enough time to adequately test a final version prior to the decision date. Consequently, the AFA Scheduling Committee and the MEC are gravely concerned about the JCE cutover—not only with regard to Flight Attendant perception and satisfaction but with overall system functionality as well. We all agree that eMaestro needs to be replaced, but AFA strongly believes the new system needs to be put through additional development and testing prior to live launch.

        What now?

        AFA recommends Flight Attendants prepare themselves for the inevitable. The next MEC membership release to be published tomorrow will address how to get ready for the January 30th cutover. We also have an update regarding the upcoming trip-trading freeze (see “Trip Trading Freeze Part 1” and “Trip Trading Freeze Part 2”) and the associated contractual grievance. In the meantime, be assured that AFA will actively monitor the cutover and is prepared to take appropriate action should any contractual obligations not be fulfilled.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Scheduling Committee Chairperson Jake Jones and MEC Grievance Committee Chairperson Stephanie Adams

        Filed Under: Latest News, Scheduling Committee Tagged With: 2017, JCE, trip trading freeze

        Benefits Committee News

        January 18, 2017 05:00

        In This Edition

        • Leave of Absence Insurance Changes
        • Understanding your Health Savings Account (HSA) and your Limited Use Healthcare (FSAEE) account.
        • How to Get Benefits Help

        Leave of Absence Insurance Changes

        If you are planning to take a health-related leave of absence, please be advised that management is changing the way health care premiums will be handled.  The process for paying for continuing health care coverage while on such a paid leave of absence will be changing.  We have been advised that leaves will be coded differently in PeopleSoft in the future.  This change in coding will mean that health benefit premiums will no longer automatically be deducted from your paycheck EVEN IF you are coordinating.

        If you are coordinating sick leave, vacation or PTO with Short Term Disability or California State Disability, management considers these to be a paid leave.   Under this new policy, you will receive a letter from Cobra Management Services (CMS) with instructions for paying the employee portion of your health benefits premium each month.  Once you have been on a Worker’s Compensation leave of absence for twelve weeks, and begin coordinating sick leave, vacation or PTO with Worker’s Compensation time loss payments, the process will be the same.

        This does NOT mean that you are being required to pay for COBRA coverage under this coding change, but you will have to self-pay the employee premium directly to CMS.  It is very important that the premiums be paid on time, or health benefits will end.

        If you are already on a leave of absence and are coordinating to keep health benefits in place, we suggest that you double-check your paychecks each month to be sure that premiums have been deducted.  If not, contact your leave coordinator immediately.

        Understanding your Health Savings Account (HSA) and Your Limited Use Healthcare (FSAEE) Account

        The high deductible PPO comes with a prefunded health savings account (HSA) that was funded on January 1, 2017 with $1000 from Alaska Airlines (and a portion of your designated contributions). Your FSAEE should be completely funded at this time.

        Both of these accounts are managed with your Premera Healthcare Payment card.  When you use this card, vision and dental will withdraw from the FSAEE contributions and medical expenses will withdraw from the HSA.  Under our plan, you can roll over $500 each year to the FSAEE while roll over to the HSA is currently unlimited.  This means that your HSA dollars can be used to pay for medical cost after you separate from the company.

        This healthcare payment card is used like a credit card and should be treated as such.

        You can learn more about these two accounts, your balances, payments and what both accounts can be used for at: www.premera.com.  After logging in, proceed to Member > Member Services > My Account > Personal Funding Account > Manage Your Account (shows balances, how much you can contribute each year, payments, etc.) You will also find a Help and Tools tab here for qualified medical expenses and FAQs.

        How to Get Benefits Help

        Your Local Benefits Committee is available to assist you.  You can find contact information at http://afaalaska.org/benefits.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee and MEC Benefits Committee Chairperson Terry Taylor

        Filed Under: Benefits Committee, Latest News Tagged With: 2016, Benefits, FSA, HSA, leave of absence, LOA

        Premium Class

        January 6, 2017 18:00

        The implementation of Premium Class service has led to several concerns from AFA members that the Master Executive Council (MEC) would like to address.

        Selling upgrades in-flight

        AFA has been in contact with the union representing the Customer Service Agents and Reservations Agents, the International Association of Machinists and Aerospace Workers (IAM), regarding the selling of upgrades in-flight. AFA and IAM are in mutual agreement there is no scope of agreement violation in our respective contracts as long as Flight Attendants sell the Premium Class upgrades in-flight. Please do not sell any Premium Class upgrades while on the ground. Although selling Premium Class upgrades in-flight is not a contractual violation, AFA will definitely remember these additional duties the next time we’re at the bargaining table!

        Premium Class training

        Did you know there is required computer based training (CBT) for the new Premium Class service? If not, you are in good company because this is a surprise to many. Although there have been a few references to the training in various management communications since it was first mentioned in the Inflight Bulletin Bundle (IBB) posted on December, 14, 2016, the actual notice of the training being required and paid has not been adequate in AFA’s opinion.

        According to the IBB, training may be completed via the Premium Class app on your Inflight Mobile Device (IMD) or on a computer by going to aspremiumclass.com. Management states the paid training must be completed by Wednesday, January 18, 2017, which is a deadline that AFA is disputing. The training will be paid at 1.0 TFP pursuant to §30.C.4.

        More than four upgrades?

        As of this writing, management has yet to provide guidance in a situation in which more than four customers wish to move to Premium Class. AFA has requested management to provide direction on this issue.

        Alcohol control procedures

        Flight Attendants have asked AFA to seek guidance from management with regard to alcohol control procedures in Premium Class. This is the information we have received from management so far:

        • All Premium Class (PC) customers receive an alcoholic beverage if they want, including non-revenue.  The customer must meet the usual alcohol service protocol according to the Flight Attendant Manual (FAM).
        • PC customers receive up to two drinks per cart if requested (F/As should not offer two).
        • PC customers may request and be served alcohol in addition to the standard service(s) as long as they do not appear to be intoxicated or in danger of becoming so. [Note: There appears to be conflict between emailed policy clarifications issued by management and the guidance stated in our Emergency Interim Bulletins (EIBs) with regard to how much complementary alcohol is provided in addition to the cart service(s). Do we only serve complementary alcoholic beverages during cart service or do we provide them on request as well? AFA would like management to clarify the policy.]

        Important: Report all alcohol-related incidents; include the customer’s seat number and class of service in the report so that we may identify any trends related to PC. In addition, document concerns related to selling upgrades in-flight, more than four upgrade requests at a time and incorrect catering.

        We thank all of you who have alerted us to the concerns with new Premium Class service. There appears to be several questions left for management to answer regarding Premium Class. AFA will continue to pressure management to provide Flight Attendants with sufficient supplies and accurate information to ensure that you have the resources you need.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee; MEC Inflight Service Committee Chairperson Stephanie Garnett; and MEC Air, Safety Health and Security Committee Chairperson Seth Heiple

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Inflight Service Committee, Latest News Tagged With: 2017, premium class

        • « Previous Page
        • 1
        • …
        • 89
        • 90
        • 91
        • 92
        • 93
        • …
        • 130
        • Next Page »

        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • AFA News in Review – October 3, 2025
        • Joint Contract Negotiations Session 7 – September 2025
        • Refreshed Inflight Mobile Device (IMD) Distribution
        • AFA News in Review – September 26, 2025
        • Scheduling Committee Meeting Recap – September 2025
        • Meet Our Pre-Merger Alaska Committee Chairperson & Representatives
        • Inflight Service Committee Meeting Recap – 3rd Quarter 2025
        • Vacation Survey Closing Soon
        • Meet Our Merged MEC Committee Chairpersons
        • Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025

        Joint Contract Negotiations Session 7 – September 2025

        October 3, 2025

        Our JNC made significant progress in shaping our JCBA, successfully reaching a Tentative Agreement on Section 13 – Uniforms. Key provisions include enhancements to uniform standards, ensuring protective measures such as no surnames on name tags from the Hawaiian CBA. While we continue discussions on various sections, including Air Safety Health and Security, Training, and Commuter Policy. We appreciate feedback from the 2207 Flight Attendants who participated in our recent Vacation Survey.

        Refreshed Inflight Mobile Device (IMD) Distribution

        October 2, 2025

        This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

        Scheduling Committee Meeting Recap – September 2025

        September 25, 2025

        This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

        Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

        September 24, 2025

        This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

        Inflight Service Committee Meeting Recap – 3rd Quarter 2025

        September 24, 2025

        On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

        Recent Posts

        • AFA News in Review – October 3, 2025
        • Joint Contract Negotiations Session 7 – September 2025
        • Refreshed Inflight Mobile Device (IMD) Distribution
        • AFA News in Review – September 26, 2025
        • Scheduling Committee Meeting Recap – September 2025
        • Meet Our Pre-Merger Alaska Committee Chairperson & Representatives
        • Inflight Service Committee Meeting Recap – 3rd Quarter 2025
        • Vacation Survey Closing Soon
        • Meet Our Merged MEC Committee Chairpersons
        • Human Rights & Equity Committee Meeting Recap – 3rd Quarter 2025
        • AFA News in Review – September 19, 2025
        • Pre-Merger Alaska MEC Committee Election Results
        • Merged MEC Committee Chairperson Election Results
        • Election Notice: Alaska + Hawaiian MEC Officer Elections
        • SEA Domicile Negotiations – September 2025 Update #2

        Local Councils

        • Anchorage
        • Honolulu
        • Los Angeles (pre-merger Alaska)
        • Los Angeles (pre-merger Hawaiian)
        • Portland
        • San Diego
        • San Francisco
        • Seattle

        Master Executive Council

        • MEC

        Negotiations

        • Contract 2022 Home
        • Negotiations News
        • TA2 Information

        Contract

        • Contract Home

        Committees

        • Air Safety, Health, & Security
        • Benefits
        • Communications
        • EAP/Professional Standards
        • Government Affairs
        • Grievance
        • Hotel
        • Human Rights
        • Inflight Service
        • Mobilization
        • Reserve
        • Retirement
        • Scheduling
        • Uniform

        News By Month

        News By Category

        AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Committee Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee
        • Email
        • Facebook
        • Instagram
        • YouTube

        Want To Stay In The Loop?

        Stay up-to-date on AFA Alaska news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
        Sign Up for Emails
        Sign Up for Text Updates

        Connect With AFA

        • Contact Us
        • Online Support Center
        • AFA International
        • CWA
        • AFA Alaska Social Media Guidelines
        • AFA-CWA Mutual Respect Policy

        Copyright © 2013-2025 Alaska Airlines Master Executive Council, Association of Flight Attendants-CWA, AFL-CIO