AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

Click here to report an issue to AFA
You are here: Home / Archives for Latest News / AFA News Now

Scheduling Committee Meeting Recap – December 2022

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, December 27 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, December 27, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Martin Vance (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey, and MEC Reserve Committee Chairperson Julie Thornton. The committee met with Managing Director of Inflight Operations Michaela Littman, Inflight Crew Scheduling Supervisor Matthew Trujillo, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • Reviewing AFA Alaska Online Support Center tickets related to the recent winter storm and compiling an agenda to review with management the week of January 9, 2023. The issues include, but are not limited to, hotels/transportation, pre-cancellations/reassignments, ground/air commuting, stranded pay, long waits for Crew Scheduling phone lines and return phone calls, holiday/premium pay and attendance points. 
  • If you were stranded during the recent winter weather event, please review contract section 21.N. Be sure to file an inquiry in Rainmaker for pay on the date in question. You will need to login to the Flight Attendant website > administration > pay & benefits > Rainmaker logon. After logging in, you will see a comment box and be able to submit a pay inquiry. It will take the pay analyst approximately two weeks to review the claim. You will find instructions and information in the Rainmaker user guides.
  • Holiday Pay is addressed in contract section 21.H. If you had a cancellation on a holiday, it is possible that you qualify for the provisions in contract section 21.H.3 which states: “If a Flight Attendant reports for a sequence containing a flight that is scheduled to operate on a holiday and that flight subsequently cancels, then the Flight Attendant will receive one (1) TFP at two times (2.0x) her/his trip rate for the canceled flight in addition to all other appropriate pay premiums and pay provisions (including pay protection, if applicable). For a Reserve, one (1.0) TFP will be paid above the guarantee and one (1.0) TFP will be credited towards guarantee, both at straight time.” If you don’t see this pay displayed in Rainmaker, please file an inquiry.
  • Staffing Leaves for February were awarded, review informational bulletin #2022-0132. 
  • CARE Retreat bidding in January will be for March sessions.  If you do not want to be assigned a session, be sure to bid for your class or pick up from Open Time. 
  • Threshold Sequence Number (TSN) might increase in January once the operation is back to normal. This will allow more flexibility in the form of dropping trips to Open Time. 
  • Review of Longevity PTO bidding and awarding.  Flight Attendants are projected to receive this provision and if they don’t bid the dates, the vacation is usually put into January of the following year. This causes issues with removal of vacation in subsequent months. 
  • Expense reimbursement.  If you are due expense reimbursement related to the recent winter weather events, please see an inflight supervisor for assistance. 
  • Crew Access filter bugs and changes.  Management projects that the day filter will be fixed in March 2023.  The days have an error where the system is looking at UTC (Coordinated Universal/Greenwich Mean Time).
  • Flight cancellations.  If your flight is cancelled, report as scheduled unless you contact Crew Scheduling or Crew Scheduling contacts you.  Review contract sections 10.S and 10.R.  Flow charts outlining the process are also available on the Scheduling Committee page of afaalaska.org.
  • If you were an air/ground commuter during the winter weather event, please review the Ground Commuting During Significant Weather Events letter of agreement.
  • Crew Access Known Issues Document.  An updated list was provided in Bulletin Bundle #2022-0120 on November 28, 2022.  You can also find the information on the Flight Attendant website > schedule & bidding > crew access help.
  • If you have pay concerns, please be sure to review both Crew Access and Rainmaker.  AFA Representatives do not have access to your Rainmaker.  If you have a pay issue or an issue with an inquiry, please take a screenshot of the applicable Rainmaker page and provide an AFA representative with a copy by filing a ticket on the AFA Alaska Online Support Center. 

What The Committee Is Working On

  1. Scheduling a meeting with Network Planning.  The Committee would like to meet with Network Planning in 2023 to discuss our contract, legalities and suggestions. We want to provide management with the Flight Attendant perspective and in an effort to improve our quality of life. 
  2. Review of JCTE/Crew Access transaction performance.  Each month, ITS provides the Committee with data on performance and transactions within JCTE/Crew Access.  The Committee reviews these reports to ensure our service levels are maintained at the appropriate thresholds.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life options.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

December 2022 Pacific Northwest Winter Weather Event

Master Executive Council (MEC)

  • The snow and ice accumulation over the last several days in the Pacific Northwest has caused operational havoc throughout the Alaska Airlines system. Many Flight Attendants are being impacted by cancelled flights, reassignments, and other scheduling issues.
  • Your contract is one of the best resources to help answer questions about pre-cancellations, reassignments, duty times, and rest. The AFA Scheduling Committee has also put together an updated quick reference guide with some key contractual information.
  • If your flying has been impacted by the winter weather and you have contractual questions or concerns, please open a support ticket using the AFA Alaska Online Support Center. AFA Representatives are working to resolve issues as expeditiously as possible.

This week’s winter weather have had a significant impact on Alaska Airlines operations in Seattle and Portland.  Hundreds of flights have either been delayed or cancelled which has had a ripple effect throughout the system leaving virtually no Flight Attendants unimpacted.  AFA Representatives are actively working to try to resolve Flight Attendant concerns that have been reported, but management’s availability has been limited as they focus on fixing the operation.

If Your Flight Cancels

  • If your flight has been cancelled, you must still report as scheduled unless contacted by Crew Scheduling or you accept a cancellation notification in Crew Access.
  • If contacted by Crew Scheduling regarding a pre-cancellation, know your options.  Review section 10.S of the contract or the pre-cancellation flowchart.
  • If you have already reported for duty and your flight cancels, you must remain at the airport until released by Crew Scheduling.  Your duty period will run continuously until released.

If You Are Reassigned

Reassignments (including same-day cancellations) occur no earlier than midnight on the first day of a scheduled sequence.  They can occur prior to actual departure of the first leg of the sequence or at/after check-in.  For information about how reassignments occur, please see section 10.R of the contract or the reassignment flowchart.  For details about how pay is applied in a reassignment, see section 10.R.5 or the reassignment pay flowchart.

Difficulty Making it to the Airport

Significant Weather Ground Commuting Operations (SWGCO) have been declared for Seattle and Portland.  SWGCO provides additional ground commuter protections for Flight Attendants who may have difficulty reporting on time due to the inclement weather.  In order to receive protections under SWGCO, you must notify Crew Scheduling at least one hour prior to report that you won’t be able to report on time due to the weather.  Please review pages 3 and 4 of the full side letter of agreement for more information.

Management is also offering hotel rooms near the airport in SEA and PDX for those who are reporting for trips the following day.  Please fill out this form to request a hotel room.  Questions about in-base hotels should be directed to the Inflight Snow Ops Command Center at InflightSnowOps@alaskaair.com or Base Management.  

Pay Questions & Rainmaker

If your flying has been impacted by irregular operations, be sure to monitor Rainmaker closely to ensure that your pay is reflected accurately.  Any pay questions should be submitted directly in Rainmaker as a pay query. 

Contractual Questions, Issues, and Concerns

Your contract is your best resources to answer scheduling and pay-related questions.  You can access the contract on the AFA Alaska website or on your IMD in Goodreader > ASFASupplemental > Collective Bargaining Agreement > Contract.  The AFA Scheduling Committee has also put together an updated irregular operations quick reference guide with key contractual information that may be helpful. 

If you have a contractual concern or issue that has come up and need assistance from an AFA representative, please open a support ticket using the AFA Alaska Online Support Center.  Members of the AFA Grievance, Reserve, and Scheduling Committees are working through submitted tickets as quickly as possible, but resolution may be delayed in some cases as management’s immediate focus is on operational issues.

For additional support, please contact your Local Scheduling Committee (lineholders), Local Reserve Committee (reserves), or your LEC Officers. 

Don’t Underestimate the Effects of Alcohol

Employee Assistance Program (EAP)/Professional Standards Committee

  • Many people enjoying celebrating during the holidays, which often includes having alcoholic beverages.
  • Alcohol can affect decision making abilities and reaction times long before other outward signs of intoxication become evident. Overconsuming alcohol can lead to reckless decisions, blackouts, and dangerous consequences.
  • If your holiday plans involve consuming alcohol, remember to drink responsibly. Have a designated sober driver or order a taxi or ride share.

Alcohol’s Effects Begin Quickly and Last Longer Than Most Believe!

Many of us look forward to celebrations during the holidays, yet it is also a time when some people are more likely to drink beyond their limits than at other times of the year. Some people will experience adverse consequences that range from fights to falls to traffic accidents. Unfortunately, myths about drinking persist, including how quickly alcohol affects the body and how long the effects of drinking last. 

People may not recognize that critical decision-making abilities and driving-related skills are already diminished long before they show overt signs of intoxication. Initially, alcohol may appear to act as a stimulant, making you feel upbeat and excited. But don’t be fooled. Alcohol decreases inhibitions and judgment which can lead to reckless decisions. Reaction times get longer and behavior becomes poorly controlled and sometimes even aggressive. Continued drinking causes the slurred speech and loss of balance that is typically associated with being drunk. Alcohol can also cause blackouts—which are gaps in a person’s memory while they were intoxicated. These gaps happen when alcohol temporarily blocks the transfer of memories from short-term to long-term storage—known as memory consolidation. At higher blood alcohol concentration levels, alcohol acts as a clear depressant, which can cause people to pass out. At even higher levels, people who drink face the danger of life-threatening alcohol overdose due to the suppression of vital life functions. 

Even when drinking stops, alcohol’s effects do not stop.  It’s easy to misjudge how long alcohol’s effects last. For example, many people believe that they will begin to sober up—and be able to drive safely—once they stop drinking and have a cup of coffee. The truth is that alcohol continues to affect the brain and body long after the last drink has been finished. Even after drinking stops, alcohol in the stomach and intestine continues to enter the bloodstream, resulting in impaired judgment and coordination for hours. 

So, this holiday season, don’t underestimate the effects of alcohol. Think before you drink. Use a designated sober driver if you know you will be ingesting any alcohol.

Hotel Committee Meeting Recap – 4th Quarter 2022

Hotel Committee

  • Our AFA Hotel Committee Chairpersons met on Thursday, December 8 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
  • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
  • You can help the Committee by reporting hotel and transportation feedback (both positive and negative) through CrewCare. Feedback that is reported through CrewCare provides the Committee with important data to support keeping hotels that are Flight Attendant favorites or drive change when conditions are unacceptable.

On Thursday, December 8, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Cassie Dole (SFO), Chris Cardenas (LAX), and Selwyn Morales (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa, MEC Hotel Committee Vice Chairperson Jodi Snow, MEC Hotel Committee Chairperson-elect James Bozanich, and MEC Vice President Brian Palmer.  The committee met with Crew Hotels & Administration Manager Nichole Turner, Director of Crew Planning Mike Ostler, and Managing Director of Operations Staffing & Resource Management Brittany Audette from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

Topics of Discussion

The committee reviewed a number of items during the meeting with management and API.  Some items discussed include:

  • Overview of new technology developed by API that will allow management to forecast the number of hotel rooms that may be needed for unscheduled layovers and secure those rooms in advance.  This technology has been implemented and will hopefully keep crewmembers on unscheduled layovers at regular contracted crew hotels more frequently.
  • Review of technology that API has available to provide additional hotel information, communication, and functionality to crew members.  Management is working with IT to determine how the features can possibly be integrated into Alaska systems.
  • Review of working relationship between API and Crew Scheduling, including how things are handled when crewmembers call in with a problem that needs immediate resolution.
  • Statistics about API’s performance in handling unscheduled layover reservation requests.
  • Ongoing issues with lack of room availability when crewmembers arrive at the hotel.  Management and API are working to take action to prevent these situations from happening by taking action with problem hotels.  If crewmembers have to wait for a hotel room upon arrival, it is essential to call Crew Scheduling to report the issue and follow up with a documented report using the feedback function in MyCrewCare.
  • Review of hotel utilization statistics: top cities for hotel usage and spending, makeup of contracted hotels by brand, utilization over expected (relocations, unscheduled layovers, etc.)
  • Issues with ground transportation provider challenges.  The problem is industry-wide and is affecting all airlines.  There is a shortage of drivers and vehicles which is compounding the problem.  Management and API are working to build vendor contracts that focus on improving performance and delivering results.
  • Review of CrewCare reports filed (both complaints and compliments).  Top complaints by crewmembers are: noisy hotel, room assignment issue, no rooms available upon arrival, unclean room, and housekeeping disruption.
  • Review of hotel van times, early/late arrivals to the airport and gate, and KCM-related issues that are causing crewmember delays in arriving to the gate on time.
  • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.  The hotel industry continues to show strong performance when compared to where it was pre-pandemic and average rates and occupancy percentages have increased almost everywhere.  The conditions make it challenging to find hotels that are interested in contracted crew business.  Some cities have been and/or will be particularly challenging to find desirable hotels.

What The Committee Is Working On

  1. Conducting hotel site visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.  Our Hotel Committee has conducted site visits in over 25 cities in 2022 and more are anticipated in 2023.
  2. Investigating CrewCare reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
  3. Advocating for an established process for bed bug exposure incidents.  Together with the AFA Air Safety, Health, & Security Committee (ASHSC), working to address management’s lack of a published process for handling confirmed instances of bed bug exposure.  The Committees are in the process of formulating an initial proposal to present to management.

We Want to Hear From You!

If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

MEC Committee Position Election Results

Master Executive Council (MEC)

Last week, the MEC held a Special MEC Meeting for the purpose of interviewing candidates and conducting elections for MEC Committee positions.  We would like to thank everyone who expressed interest in the positions and a willingness to serve.  After careful consideration and much deliberation, the six directly elected Local Executive Council (LEC) Presidents have elected the following Flight Attendants to MEC Committee positions:

Air Safety, Health, & Security Committee

ChairpersonSeth Heiple
Vice ChairpersonBrad Young
Air Quality RepresentativeYvette Satterlee
LOSA RepresentativeDavid Lake
ASAP Primary RepresentativeBrad Young
ASAP Alternate RepresentativeRonda Ruderman
FRB Primary RepresentativeBrad Young

Benefits Committee

ChairpersonTerry Taylor

Communications Committee

ContributorJustin Wetherell

Employee Assistance Program (EAP)/Professional Standards Committee

ChairpersonElizabeth Dillon
Vice ChairpersonLisa Haugen

Grievance Committee

ChairpersonStephanie Adams
AssistantBianca Dew
Payroll RepresentativeKiara O’Bryant

Government Affairs Committee

ChairpersonMartin Monteblanco

Hotel Committee

ChairpersonJames Bozanich

Human Rights Committee

ChairpersonChip Hestle

Inflight Service Committee

ChairpersonStephanie Garnett

Inflight Training Committee

ChairpersonMegan Brown
Committee MemberJustin Wetherell
Committee MemberJames Bozanich
Committee MemberLyn Montague
Committee MemberTaylor Opitz

Reserve Committee

ChairpersonJulie Thornton
Vice Chairperson—New Hire & ProbationJarod McNeill

Retirement Committee

ChairpersonTerry Taylor

Scheduling Committee

ChairpersonJake Jones
Vice Chairperson—Pairing ConstructionKaren Ferrell
Vice Chairperson—Preferential Bidding System (PBS)Virginia Fritz
PBS Subcommittee MemberAdam Clarey
PBS Subcommittee MemberMelodie Anderes
PBS Subcommittee MemberKrystal Kehrli
FRB Primary RepresentativeBianca Dew
FRB Alternate RepresentativeKiara O’Bryant

Uniform Committee

ChairpersonKiara O’Bryant

All appointments are effective January 1, 2023.  Terms of appointment coincide with those of the MEC Officers, concluding on December 31, 2025.

AFA Alaska + Hawaiian MEC Town Hall: Join Us Tuesday, March 3

This is your opportunity to connect, share, and be heard! Join us at an AFA Alaska + Hawaiian MEC Town Hall on Tuesday, March 3. Get the latest AFA news and connect directly with our MEC Officers. Bring your questions—this is your chance to get answers directly from AFA Representatives. The Details What: AFA Alaska + […]

Scheduling Committee Meeting Recap – January 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, January 27, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

Celebrating Black History Month

February 1 marks the start of Black History Month in the United States—a vibrant celebration with roots dating back to 1925, when acclaimed historian Carter G. Woodson first introduced “Negro History Week” to highlight the remarkable achievements of Black individuals. In 1976, President Gerald R. Ford expanded it to Black History Month, calling on all […]

Never Forget: Honoring Alaska Airlines Flight 261—January 31, 2000 

On this day, we pause to remember and honor the anniversary of the tragic loss of Alaska Airlines Flight 261, which occurred on January 31, 2000. This heartbreaking event claimed the lives of all 88 passengers and crew on board, leaving an enduring impact on all of us. As we reflect on this tragic day, […]

Joint Contract Negotiations Session 11 – January 2026

The Joint Negotiating Committee (JNC) continues to make steady progress in collective bargaining sessions with management. Recent meetings have focused on refining contract Section 15 (Leaves of Absence). The JNC continues to incorporate the strongest language from both Alaska and Hawaiian agreements.

Recent Posts

News By Month

News By Category

AFA News Now Air Quality Air Safety, Health, & Security Committee (ASHSC) Alternative Dispute Resolution (ADR) AS/HA Merger AS/VX Merger Benefits Committee Committees Communications Committee Contract Contract 2014 Negotiations Blog Council 15 SAN Council 18 LAX (pmAS) Council 19 SEA Council 30 ANC Council 35 SFO Council 39 PDX Council 47 LAX (pmHA) EAP/Professional Standards Committee Extension 2021 Blog Featured Government Affairs Committee Grievance Committee Hotel Committee Human Rights & Equity Committee Industry News Inflight Service Committee Inflight Training Committee JNC Blog Joint Negotiating Committee (JNC) Latest News Local Councils Master Executive Council (MEC) Membership Committee Membership Engagement Committee Message from the MEC President Mobilization Committee Negotiations Pairing Construction Preferential Bidding System (PBS) Press Releases Reserve Committee Retirement Committee Scheduling Committee Uniform Committee

Want To Stay In The Loop?

Stay up-to-date on AFA Alaska news and information by signing up for our email and text message updates. Click a button below to get started or update your preferences if you're already a subscriber.
Sign Up for Emails
Sign Up for Text Updates