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February 2023 MEC Meeting Recap

Master Executive Council (MEC)

  • Our AFA Alaska Master Executive Council (MEC) met this week on Tuesday, February 14, to conduct their ongoing work to represent our Flight Attendants.
  • As part of the meeting, the MEC met with members of inflight, crew planning, and marketing management to discuss issues and concerns that are facing our work group and need to be addressed.
  • The next Regular MEC Meeting is scheduled for Monday, March 6, and Tuesday, March 7. Please don’t hesitate to contact your LEC President if you have any questions.

The February 2023 Regular MEC Meeting was held this week on Tuesday, February 14.  The meeting consisted of updates from our MEC Officers, LEC Presidents, Grievance Committee, and Scheduling Committee.  Our MEC also reviewed written reports submitted by other AFA MEC Committee Chairpersons about their current programs of work. 

Meeting with Management

As part of most Regular MEC Meetings, our MEC meets with management to review current issues and challenges that Flight Attendants are facing.  Attendees from management this month included Executive Vice President and Chief Operating Officer Constance von Muehlen, Managing Director of Inflight Operations Michaela Littman, Managing Director of Inflight Services Gloria Chow, Director of Crew Scheduling Sara Cook, Senior Vice President of Marketing and Guest Experience Sangita Woerner, Managing Director of Marketing and Advertising Eric Edge, Associate Vice President of Finance and Resource Planning Ryan St. John, Managing Director of Operation Staffing and Resource Management Brittany Audette, Director of Crew Planning Mike Ostler, and Vice President of Labor Relations Jenny Wetzel.

Some of the topics that were discussed include:

  • Current company marketing and advertising. Management provided an update on current marketing efforts and media campaigns in key growth markets. Our MEC brought forward questions seeking more information about why management selected some of the talent and characters they did in recent advertising.
  • Timing of upcoming uniform wear tests. Our MEC asked about the timing of the upcoming wear test of the new gender-neutral mock turtleneck and why it was scheduled to take place during the summer months.  Management indicated they wanted to complete the wear testing process quickly to allow the new piece to be introduced as soon as possible.
  • Staffing and growth.  Management provided a review of staffing plans for the year.  The projections are constantly shifting based on anticipated aircraft deliveries and market conditions.
  • iPhone 13 Inflight Mobile Device (IMD) distribution. Management provided an update on the rollout of the new iPhone 13 IMDs. Our MEC brought forward Flight Attendant concerns about long wait times, even for those who have pre-scheduled appointments for pickup. There are also reports of supervisors not offering to make separate arrangements for pickup, including direct shipping, as provided in the iPhone 13 IMD Distribution Letter of Agreement.
  • Longevity PTO assignments. Our MEC shared frustration from Flight Attendants about how longevity PTO has been awarded during the vacation bidding process for those with eligible seniority and then subsequently removed if the 960 TFP threshold wasn’t met. Management was asked to consider a different approach that better honors seniority and preferred awarded vacation dates.

Questions?

If you have any questions about this month’s Regular MEC Meeting, please contact your LEC President.

Uniform Committee Meeting Recap – 1st Quarter 2023

Uniform Committee

  • Our AFA Uniform Committee Chairpersons met on Tuesday, February 7 to discuss their ongoing program of work to represent Flight Attendants interests related to uniforms.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are reporting related to uniform quality, wearability, and availability.
  • If you are experiencing any issues with uniform quality or construction, please report the issues to Unisync as soon as possible.  Please include your Local Uniform Committee Chairperson on the email so they can help track any issues or trends that might be developing.

On Tuesday, February 7, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), David Jelinek (PDX), Lisa Mueller (SFO), Heather Holmes (LAX), and JP Perina (SAN, and MEC Uniform Committee Chairperson Kiara O’Bryant.  The committee met with Interim Uniform Programs Manager Eric Phillipson, Uniform Fit Center Lead Ashley Sentner, Day of Travel Experience Manager Kelly Cuthill, PDX Base Manager Kristie Stafford. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Updated wear test protocol and approved new processes and timelines.
  • Reviewed AFA Air Safety, Health, & Security Committee (ASHSC) recommendation sheet and made a commitment to develop a similar wear-test specific recommendation sheet that will be provided to management.
  • Ongoing uniform quality issues (i.e., name bars falling off of wings, pilling, holes in sweaters, seams coming undone).
  • Examined the need for a more diverse pool of wear testers.
  • Unisync sourced a possible option for a packable parka. AFA will review quality and packability and provide recommendations to management.
  • Requested a more robust survey and feedback form after the completion of wear testing.
  • Suggested a checklist sheet for wear testers.
  • Discussed the new “no heel” policy (sole height requirements still exist) reflected in the latest Uniform Policy Guide[AAG sign-in required] update in November 2022.
  • Dismissed rumors about the discontinuation of skirts and the Aura dress. These are core pieces and will remain part of the basic uniform.

The next Quarterly Uniform Committee Meeting is scheduled on Tuesday, May 9, 2023.

What The Committee Is Working On

  1. Wear Testing. Wear testing for the feminine cardigan and button up shirt began on Monday, February 6th, and will run for 30 days. Wear testing for the feminine vest begins on April 26th and will run for 30 days. Wear testing for a gender neutral mock neck cardigan and a gender neutral “Aura vest” will also take place on a yet-to-be-determined timeframe. Advocating for a uniform that suits all body types requires available wear testers. The Committee is seeking volunteers who have gender neutral, petite, tall, and/or plus sizes to test uniform redesigns and additions.
  2. Pride Scarf Redesign. Redesign is in the works and will hopefully roll out by Summer of 2024.
  3. Warm Weather Shirt. Still in production. More information will be provided once the shirts are shipped from the manufacturer.

We Want to Hear From You!

Please email Unisync directly at alaskaservice@unisyncgroup.com with any quality issues. In the email, please describe the issue in detail, include photos, if possible, and CC your Local Uniform Committee Chairperson. Please also consider opening a ticket on the AFA Alaska Online Support Center so the Uniform Committee can track these issues.

Would you like to join the uniform wear test pool? Do you have other feedback for the Committee or items that you’d like brought up with management?  Please let us know!  Your Local Uniform Committee is your voice to management. You can find contact information on the Uniform Committee page of the AFA Alaska website.

LOSA Observations Are Underway

Air Safety, Health, & Security Committee (ASHSC)

  • The first set of observations under the Line Operations Safety Audit (LOSA) program begin today (January 27) and will continue through February 28.
  • Similar to the Aviation Safety Action Program (ASAP), participation in LOSA is entirely voluntary and identifying information such as Flight Attendant names, dates, and flight numbers are never associated with observation data.
  • If you have any questions about the LOSA program, please don’t hesitate to contact the AFA members of the LOSA Steering Committee.

As previously communicated, AFA and management agreed to conduct a Line Operations Safety Audit (LOSA) to help improve safety for Flight Attendants, other crewmembers, and passengers.  The LOSA program is jointly administered by AFA and management as outlined in the Inflight Line Operations Safety Audit (LOSA) Program letter of agreement. The information collected from LOSA observations will help us better understand how Flight Attendants manage threats and errors, evaluate compliance with standard operating procedures and gain valuable insight into our day-to-day line operations from a safety perspective.

LOSA Observers are line Flight Attendants trained by an independent third party, the LOSA Collaborative. They are prohibited from recording Flight Attendant names, flight numbers, or dates, as confidentiality is critical to this process. Any data collected is sent directly to the LOSA Collaborative, which evaluates and analyzes the information. AFA and management will receive a final report outlining what went well and what can be better, identifying procedures that should be modified or re-emphasized.

Over the next month, you may have a Flight Attendant LOSA Observer ask to join your flight to conduct an observation. Participation is entirely voluntary; however, we encourage you to participate in this valuable effort. You also will have the opportunity to submit any safety-related feedback in an anonymous questionnaire during the flight.

Questions?

More information about LOSA can be found in the January 16, 2023 bulletin bundle (AAG sign-on required). If you have any other questions about the LOSA program, please reach out to the AFA members of the LOSA Steering Committee at losa@afaalaska.org.

Operational Safety Debriefs

Master Executive Council (MEC)

  • AFA and management recently agreed to a defined process for when a debrief meeting with management needs to be conducted following an operational safety event.
  • The agreement ensures protections for Flight Attendants while guaranteeing pay, duty day limitations, and AFA representation.
  • Details can be found in the Operational Safety Debriefs Letter of Agreement (LOA).

In 2019, AFA filed grievance number 36-99-2-170-19, which alleged management’s violation of section 19.A of the collective bargaining agreement. The violation was related to an incident where management conducted a debrief meeting with Flight Attendants while they were still on duty following a slide deployment incident. As there was no contractual basis for management to conduct a meeting to investigate a work-related event with Flight Attendants outside of the procedures outlined in 19.A, the grievance alleged that contractual rights to AFA representation and investigatory meeting pay were violated.

The grievance was denied by management and subsequently scheduled for arbitration in June 2020. As the arbitration date approached, management indicated they were interested in settling the grievance in lieu of arbitration. Discussions between AFA and management ensued and a settlement-in-concept was reached, which the MEC approved at the time.

Following the conceptual agreement, AFA proposed a letter of agreement (LOA) that codified the settlement in detail. Unfortunately, turnover in a number of key management positions resulted in setbacks as new managers needed to brought up to speed with the history of the settlement and background of what had been discussed. To compound the situation, the aircraft evacuation of flight 751 in Seattle on August 23, 2021 revealed some unforeseen issues with the debrief process that required further discussion and incorporation into the proposed settlement.

Operational Safety Debriefs Letter of Agreement (LOA)

AFA and management were recently able to reach consensus on the details of the LOA, which serves as final settlement of the original grievance.  AFA LOA 2023-01-17 (Operational Safety Debriefs) establishes a process for management to speak directly to Flight Attendants who have been involved in a significant safety-related event while providing benefits and protections to Flight Attendants, including:

  • Minimum pay of 4 TFP for participating in an Operational Safety Debrief, in addition to any Minimum Pay Rules and pay protection due. 
  • Limitations on how long Operational Safety Debriefs are, when they must begin, and maximum duty day.
  • Guarantee that any conversations are non-disciplinary in nature and any information obtained cannot be used in disciplinary actions (including protections under ASAP if an ASAP report is filed timely).
  • The right to AFA representation and involvement in conversations.
  • An established process to handle any follow-up training.

For complete details, please click here to view the complete LOA.  You can also find the LOA on your IMD in GoodReader in the ASFA Supplemental > Collective Bargaining Agreement folder.

Questions?

If you have any questions about the Operational Safety Debriefs LOA, please contact your LEC President.

Scheduling Committee Meeting Recap – January 2023

Scheduling Committee

  • Our AFA Scheduling Committee Chairpersons met on Tuesday, January 24 to discuss their ongoing program of work to represent Flight Attendants interests related to lineholder scheduling.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are experiencing with scheduling, pairings, and bidding.
  • Your Local Scheduling Committee is available to answer questions, provide clarification, or help to resolve any lineholder scheduling-related issues.  Please don’t hesitate to reach out!

On Tuesday, January 24, our AFA Scheduling Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), Jaqui Bellenie (SFO), Natalie Codd (LAX), and Kitty Cohen (SAN). Also present were MEC Scheduling Committee Chairperson Jake Jones, MEC Scheduling Committee Vice Chairperson—Pairing Construction Karen Ferrell, MEC Scheduling Committee Vice Chairperson—PBS Virginia Fritz, and MEC Reserve Committee Chairperson Julie Thornton. The committee met with Director of Inflight Crew Scheduling Sara Cook, Director of Crew Planning Mike Ostler, Director of ITS Product Management Jacki Varela, Manager of Crew Planning Trisha Bennett, and other management representatives from Crew Planning and Crew Scheduling.

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management. Some items discussed include:

  • A Winter Storm debrief meeting was held with management on January 9, 2023.  Most of the AFA Alaska Online Support Center tickets that were filed were resolved.  There are a few outstanding issues related to compensation that need to be reviewed.  Tickets included, but were not limited, to hotels/transportation, day rooms, over-duty, FDTY (FAR Flight Attendant on-duty time), reassignment, pre-cancelation, holiday pay, pyramiding premiums and long wait times on the phone. 
  • Stranded pay calculations and filing Rainmaker inquiries.  Many Flight Attendants do not realize there is compensation for stranding into days on and days off, but the pay applications are different.  If you need help understanding the pay, please open a ticket through the AFA Alaska Online Support Center and include screenshots of your inquiry, the response from payroll, your paystub and your Rainmaker detailed buckets.  
  • Issue with Crew Access filters still showing in UTC time.  The Committee addressed this with ITS and asked for expediting a fix.  The next Crew Access update is tentatively scheduled for February 28, 2023. 
  • Testing resources will be allocated to NavBlue to enhance future user experiences and accessibility. The Committee knows there are reports of slow logins and will continue to monitor progress. 
  • Crew Scheduling is reviewing with our phone vendor the artificial intelligence (AI) in relation to wait times.  The system was taking into consideration each phone call, even when the caller was disconnecting. There were also instances of multiple users asking for several callbacks and tying up the queue.  
  • Day Rooms will be provided in out stations if the ground time exceeds 4 hours. This is not automated.  Crew Schedulers will continue to monitor the alert system, but please be proactive in calling Crew Scheduling at the earliest opportunity if you require a day room when the ground time is showing in excess of 4 hours. It could take several minutes to hours to request a hotel depending on the location, events, and other mitigating factors. 
  • Crew Scheduling is adding three new Crew Schedulers next week who will start their training for the next several weeks. 
  • Sick leave is trending downward and per management this allows more personal drops, increasing the threshold sequence number (TSN) for dropping and flexibility.
  • Crew Planning wants to discuss alternatives to providing Flight Attendants with an application that provides hotel, transportation, van times and other pertinent information related to layovers. The Committee believes this will reduce calls to Crew Scheduling. 
  • Crew Planning is looking at the cost analysis of 3-position and 4-position pairings, versus the 3-position and 1-position pairings we currently operate. The change would have A/B/C positions paired together on 3-position aircraft and A/B/C/D positions paired together on 4-position aircraft. 
  • Crew Planning will be offering more staffing leaves in March. The winter storm pushed back pilot training and the number of block hours they planned to execute during this time of year.  We should continue to see increases as the training requirements to fly aircraft are fulfilled in the next few months. 
  • Internal audits of Crew Systems are being reviewed and management is researching continuity plans. Departments are ensuring the systems are strong, adequate and technology is advancing.  This is in light of the technology breakdowns that some other carriers experienced during the holiday season. 

What The Committee Is Working On

  1. Scheduling a meeting with Network Planning.  The Committee would like to meet with Network Planning in 2023 to discuss our contract, legalities and suggestions. We want to provide management with the Flight Attendant perspective and in an effort to improve our quality of life. 
  2. Review of JCTE/Crew Access transaction performance.  Each month, ITS provides the Committee with data on performance and transactions within JCTE/Crew Access.  The Committee reviews these reports to ensure our service levels are maintained at the appropriate thresholds.
  3. Scheduling Quality of Life Improvements.  Reviewing ways to improve Trip Length Distribution (TLD) and other quality of life factors.  Working with management to develop a quality of life survey to determine Flight Attendant scheduling priorities. 
  4. Review of user guides and links of Flight Attendant website.  Ensuring information is still accurate in existing resource materials, links are still active and working, etc.
  5. Updating Crew Access videos.  Working with management and ITS to update the Crew Access instructional videos to reflect updates and changes to the user interface.

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Scheduling Committee is your voice to management.  You can open a support request on the AFA Alaska Online Support Center or contact us directly using the information on the Scheduling Committee page of the AFA Alaska website.

Joint Contract Negotiations Session 12 – February 2026

During this negotiation session, we made progress on Sections 15 (Leaves of Absence) and 22 (Expenses). The JNC advocated for positive developments from the Hawaiian CBA to strengthen our proposals. We also introduced our initial proposal for Section 28 (Domiciles) and remain committed to meaningful improvements in all areas of discussion.

Reminder: Don’t Miss Next Week’s MEC Town Hall!

Mark your calendar—Tuesday, March 3, is almost here! There’s still time to register for our Alaska + Hawaiian Town Hall and hear directly from your MEC Officers: MEC President Tim Green, MEC Vice President Brice McGee, and MEC Secretary-Treasurer Paul Ikioka. Join us for the latest updates and get answers to your questions. The Details What […]

Uniform Committee Meeting Recap – 1st Quarter 2026

This message is for pre-merger Alaska Flight Attendants On Thursday, February 19, our AFA Local Uniform Committee Chairpersons met to discuss their ongoing work to represent Flight Attendants and push for improvements in the workplace. Representing you at the meeting were Kim Mazzolini (ANC), Dena Heath (SEA), Bob Moore (PDX), Lisa Mueller (SFO), Heather Holmes […]

Scheduling Committee Meeting Recap – February 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, February 24, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Russel Rivinius (PDX), […]

Important Update: Irregular Operations Due to Civil Unrest In Mexico

In response to the significant operational disruptions caused by the civil unrest affecting cities throughout Mexico, particularly Puerto Vallarta (PVR), Guadalajara (GDL), and Manzanillo (ZLO), management continues to operate under an Irregular Operations (IROPS) situation. Our MEC and Committees are actively monitoring the situation and working with management to support our Flight Attendants. Management has […]

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