AFA Alaska + Hawaiian

Representing the Flight Attendants of Alaska + Hawaiian

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[L-AS] Parking Stipend Errors

This message is for pre-merger Alaska Airlines Flight Attendants

AFA was advised of management errors in processing the $75 parking stipend that is a negotiated part of the Joint Collective Bargaining Agreement (JCBA).  If you requested, but did not receive, your parking stipend for the months of May and/or June, please contact your base supervisor immediately and cc your LEC Officers.

As a reminder, if you were part of the WageWorks commuter program you should have been reimbursed for the month of May, which means your $75 stipend did not start until the payout month of June.

AFA is working with management to get the issue resolved as quickly as possible.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

[L-AS] Open Time Grievance

This message is for pre-merger Alaska Airlines Flight Attendants

On May 17, AFA filed grievance #36-99-2-130-18, requesting that Alaska Airlines management investigate the circumstances regarding the Company’s alleged violation of Section 12.C.3 “Trading Procedures”.  The grievance contends that the Company’s Jeppesen Crew Access (JCA) Open Time Trading System failed to synchronize time across the system, resulting in some users being able to complete their tasks while others are temporarily blocked from trades, pick-ups and/or drops.

After investigating the concern, management provided the following email response:

Jeppesen found two issues that need to be resolved.  The first issue has to do with the worker processes that handle the request and what it thinks is the current time, which is stored in a variable Jeppesen refers to as “NOW”.  Each worker process has its own NOW variable and if a worker process has been idle, its NOW variable gets out of date and when the first request comes in, for example when Open Time trading begins, it still believes the Trade window is still closed because NOW lags behind the system time.    The second issue is the Transaction Report timestamp is the time it logs the transaction is logged and not the NOW time.

Jeppesen has proposed the following solutions to address these two issues. The first is the worker processes will ensure the NOW variable is updated with the latest system time, rounded down to the minute (Note:  The NOW time granularity is at the minute level), so if a worker process has been idle, it will have the current system time.   The second change is to add the system time used in the processing of the request to the message so the FA and the transaction log knows what the system time is.  For example “Trip window has not yet opened for 24198” will be changed to something like “Time HH:MM, trip window has not yet opened for 24198”.  Jeppesen and AS believes these changes will resolve the issue.

Jeppesen will be providing an update in the next week concerning the interim solution.  We are expecting Alaska Airlines management to sustain the grievance and work with us on improving your Open Time processing.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

[L-AS] Introducing Your MEC Grievance Committee Payroll Representative

This message is for pre-merger Alaska Airlines Flight Attendants

Your Master Executive Council (MEC) conducted interviews earlier this month for the new MEC Grievance Committee Payroll Representative position. The MEC would like to thank the candidates who demonstrated willingness to represent our Flight Attendants. After thorough deliberation, the MEC has appointed Kiara Jenkins to the position.

About Kiara

Kiara Jenkins spent her childhood on the island of Guam and, in 2008, graduated from Olympia High School in Olympia, WA.  Before pursuing a career as a Flight Attendant, she worked at Starbucks as a supervisor and coached club and high school volleyball for 3 years. She has been ANC, SEA, and LAX-based since joining the Alaska family in 2011. Previously, she served as the Government Affairs Committee Chairperson for Council 18 in LAX. On any given day, Kiara can be found hosting homemade dinners for friends, barbecuing outdoors, or spending quality time with her family.

About The Position

The Payroll Representative works under the umbrella of the MEC Grievance Committee and is  responsible for working with management to advocate for Flight Attendant interests in all matters pertaining to Flight Attendant pay.  In addition, the Payroll Representative also works closely with the Benefits, Scheduling, and Reserve Committees to handle and assist in the resolution of Flight Attendant pay concerns and issues.  Additional information about the position can be found by clicking here.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

AFA Issue Reporting and Resolution

Last year, your AFA Alaska Master Executive Council (MEC) introduced the AFA Alaska online support center.  The system is designed for you to document and report scheduling and reserve concerns, situations where you might be facing discipline, potential contractual grievances, and any other issue where you might need AFA support.  The system also allows AFA representatives to better track issues that are occurring, identify trends, and address and resolve issues with management.

You can access the system using the following link:

Click here to access the AFA Alaska Online Support Center

Reporting New Issues

You can report a new issue in the system by opening a ticket, just follow these steps:

  1. Visit http://support.afaalaska.org/
  2. Click the blue “Open a New Ticket” button
  3. Fill in your personal information (including a non-company email address)
  4. Select the help topic that relates to the issue
  5. Fill in the issue-specific information and provide details

From this screen, you’ll also be able to attach pictures, PDF files, screenshots, and other information that will help your AFA representatives to have more information available about the issue.

Once you’ve opened a ticket, you’ll receive a confirmation email and with a ticket number.  Behind the scenes, your ticket will be assigned to an AFA representative who will assist you with the issue.

What Happens Next

The AFA representative assigned to your case will work with management to determine a resolution.  If management agrees, then the representative will contact you and advise you of the resolution.  If AFA and management do not agree, the AFA representative might escalate the issue.

What are SRB and ADR?

When the AFA representative assigned to your case and management are unable to come to a mutually acceptable resolution, the AFA representative might escalate the issue to Scheduling Review Board (SRB) if the issue is related to scheduling or Alternative Dispute Resolution (ADR) for all other issues.

SRB and ADR meetings are typically held every other week. Issues can sometimes take a few months to resolve based on the work and discussion involved between management and AFA. If an issue gets resolved in SRB/ADR, the AFA representative assigned to your case will contact  you and advise you of the outcome.

Grievances

If there is no resolution in SRB or ADR and there is a contractual violation, AFA will file a grievance.  Contractual grievances must go through the grievance procedures as outlined in section 19 of the Flight Attendant Contract.  If the grievance is not resolved there, it may be escalated to the System Board of Adjustment, where the case would be heard before a neutral arbitrator.  Information about the System Board of Adjustment can be found in section 20 of the Flight Attendant Contract.

Checking on Open Issues 

With your ticket number, you can track the status of the ticket online, add additional information and attachments for your AFA representative to have available.  To check on your ticket:

  1. Visit http://support.afaalaska.org
  2. Click the green “Check Ticket Status” button
  3. Enter your email address and ticket number
  4. Click the “View Ticket” button

As always, the more information and evidence you attach to the ticket (i.e., screenshots, emails, etc.), the better your AFA representatives can assist you.

Questions?

If you have questions about reporting issues to AFA or how issues get resolved, please contact your Local Grievance Committee.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; and MEC Grievance Committee Chairperson Stephanie Adams

[L-AS] Maternity Grievance Settlement

This message is for pre-merger Alaska Airlines Flight Attendants

This information applies to Legacy Alaska Airlines Flight Attendants who were on a maternity leave of absence any time from December 2014 to approximately December 2017.

Most, if not all affected Flight Attendants, have received an email from AFA requesting information related to their maternity leave of absence.  Based on information received from the Company and these surveys, the MEC Grievance Committee has put together documentation containing proposed restitution affected Flight Attendants may be entitled to, if any.

Affected Flight Attendants may be entitled to restitution if:

  • They were forced to maximum coordinate (use 70 TFP) when they requested minimum coordination (9 TFP); or
  • They were removed from active payroll/paid leave status which also barred them from continuing to purchase active employee rate health insurance.

If an affected Flight Attendant purchased COBRA or other outside insurance, the last day to provide full documentation is Monday, May 28, 2018.

If you are an affected Flight Attendant and are curious to what AFA determined your personal proposed restitution to be or if you have any questions, please contact MEC Grievance Committee Chairperson Stephanie Adams at stephanie.adams@afaalaska.org.

Joint Contract Negotiations Session 15 – June 2026

The JNC has been actively negotiating key sections of the contract, focusing on vacation, sick leave, and temporary duty assignments. A tentative agreement was reached on Section 37 (Temporary Duty Assignments), ensuring financial protections and fair treatment for Flight Attendants during temporary assignments. These ongoing discussions demonstrate a commitment to integrating the best benefits from both Alaska and Hawaiian CBAs for all members.

Celebrating LGBTQ Pride Month

Every June, we come together to honor LGBTQ Pride Month in the United States—a time to celebrate the remarkable resilience, diversity, and achievements of the LGBTQ community. Pride Month began as a tribute to the Stonewall Uprising in Manhattan in 1969, a pivotal moment that ignited the modern LGBTQ rights movement. The inaugural Pride March, […]

Air Safety, Health, & Security Committee Meeting Recap – May 2026

On Wednesday, May 20, our Air Safety, Health, & Security Committee (ASHSC) representatives met virtually to discuss ongoing safety concerns, operational challenges, policy updates, and workplace improvements impacting Flight Attendants across the operation. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Bradley Young (SFO), Bryce Sarmiento (LAX pmAS), […]

Scheduling Committee Meeting Recap – May 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, May 26, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

Struggling With A Coworker? Consider AFA Professional Standards.

We all know flying can be demanding—long days, irregular hours, and fatigue are part of the job. It’s natural for tensions to rise. Before you head to management or vent on social media, consider Professional Standards. In this video, Ava McWilliams-Ellington, pre-merger Alaska LAX EAP/Professional Standards Committee Chairperson, shares how Professional Standards provides a confidential, […]

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