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[AS] Coming Soon: Online Issue Reporting for AFA

This message is for pre-merger Alaska Flight Attendants

Over the past year, your AFA Master Executive Council (MEC) has been working to develop an online system to allow Flight Attendants to report contractual issues and other concerns.  We’re pleased to announce that this new online system will be launching next week.

The new AFA Alaska online support center will allow you to document scheduling and reserve concerns, situations where you might be facing discipline, potential contractual grievances, and any other issue where you might need AFA support.  After you’ve filed a ticket on an issue, the issue will automatically be routed to the appropriate AFA committee member or officer for follow up.  You’ll also be able to track the progress online and add additional information for your AFA representative to have available.

Be on the lookout for more information about the new system including access information next week.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Melissa Osborne, Tim Green and Brice McGee

 

Quarterly Reserve Meeting

The next quarterly reserve meeting with Alaska Scheduling will be on June 15th. If you have issues or agenda items that you would like discussed, please forward them to your local reserve chairperson.

 

ANC: Matt Cook, matt.cook@afaalaska.org

SEA: Antoine Rouse, antoine.rouse@afaalaska.org

PDX: Bethany Gilbo, bethany.gilbo@gmail.com

LAX: Paige Harmon, paigeharmon14@yahoo.com

SAN: Kristen Yermakov, sanfa.reserve@gmail.com

 

Thanks!

 

Issues Accessing JCA Using Windows 10

AFA has been made aware of a technical glitch that is creating issues accessing JCA on computers running the Windows 10 operating system. If you are using a computer running Windows 10, only Internet Explorer will currently allow access to JCA—no other browsers will allow access to the system due to the glitch.

The browser icon on the desktop (the blue “E”) is the Windows Edge browser, one of the browsers that is not working.  Use the search field found in the menu bar or start menu to search for and open Internet Explorer.

Alaska Airlines IT has been advised of the issue and is working to restore normal access.  There is currently no ETA on a fix to the system.

Access to JCA using Apple operating systems (including the IMD) is unaffected.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Interim Reserve Trade Board Now Active

Management launched an online trade board as an interim solution to facilitate reserve trading as Jeppesen Crew Access (JCA) does not support reserve trading at this time.  The trade board can be accessed from the Inflight website > Scheduling & Bidding > Reserve Trading Board.  Instructions for use of the reserve trade board were posted earlier today by management in informational bulletin #2017-0030 (Reserve Trading Board).

Though the interim reserve trade board will help reserve Flight Attendants to exercise their contractual right to trade, it does not solve the greater issue of a fully automated reserve trading system as required by the contract (section 11.H.7).  AFA will continue to take necessary steps through the grievance process to compel management to comply with this requirement and the remainder of our contract.

Questions?

If you have questions about the reserve trade board, please contact your Local Reserve Committee.  Contact information can be found on the Reserve Committee page of the AFA Alaska website.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green, Brice McGee and MEC Reserve Committee Chairperson Jarod McNeill

Hotel Committee Meeting Recap – December 2025

On Monday, December 1, our AFA Local Hotel Committee Chairpersons met in person in Seattle to receive an update about current layover hotels and transportation providers and discuss concerns with management. Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Kelly Hepworth (PDX), Hilary Streem (SFO), Brian Sherill (LAX), and Kanani Vallot […]

MEC Reserve Committee Vice Chairperson—New Hire & Probation Interviews – January 2026

This message is for pre-merger Alaska Flight Attendants Do you want to help new Flight Attendants as they go through initial training and probation? Our MEC is seeking a dedicated and organized Member in good standing to serve as the MEC Reserve Committee Vice Chairperson—New Hire & Probation. In this role, you’ll be the primary […]

Pre-Merger Alaska MEC Committee Chairperson Election Results

This message is for pre-merger Alaska Flight Attendants During this week’s MEC Meeting, our MEC held interviews for the next group of pre-merger Alaska MEC Committee Chairperson positions to be elected for the upcoming MEC Officer term. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After […]

Merged MEC Committee Chairperson Election Results

During this week’s MEC Meeting, our MEC held interviews for our next merged MEC Committee Chairperson and Representative positions. We want to thank everyone who expressed interest in the available positions and their willingness to serve. After careful consideration and deliberation, the following candidates have been elected: MEC Inflight Training Committee Chairperson: Megan BrownMEC Inflight Training […]

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