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[AS] New Crew Tracking System and Payroll Disputes

This message is for pre-merger Alaska Flight Attendants

AFA is not okay with the situation

The Master Executive Council (MEC) sent out a “Trip Trades/Pickups and Screenshots” communication on September 20, 2017, that generated a number of concerns from the membership. We wish to clarify the intent of that communication and to assure you that AFA is definitely not okay with the situation.

Our new crew tracking system is a hot mess

Let’s be honest: From the Flight Attendant perspective, our new crew tracking system is a hot mess. As just one example, pairing values sometimes change due to reasons unknown as of this writing. Crew Administration has been taking the position that in order to guarantee pay when a pairing value has changed on the roster or is different than listed in the bid packet, then there needs to be a screenshot as proof. Otherwise, Crew Administration generally has not been paying the difference.

Documentation (e.g. screenshots) is generally needed as evidence in order for claims to be successful

In order for AFA to successfully achieve pay protection for a Flight Attendant pursuant to CBA §10.W [Scheduling Errors], management has usually been requiring objective evidence to substantiate the pay claim. One of the easiest ways for a F/A to provide evidence to AFA in order to help us advocate on your behalf is to take a screenshot of the pairing.

Similarly, if F/As wish to bring forward complaints to the state or to file a lawsuit, then documentation (e.g. screen shots) is generally needed as evidence in order to be successful. When you also consider that F/As can only look back 60 days on their respective rosters, then screenshots seem like one of the easier methods of verifying activity. AFA’s primary goal here is to get you paid correctly as soon as possible, which is why we recommended screenshots in the previous communication.

The law says the burden of proof for wage claims lies with the employer, not the employee

That being said, AFA believes the scheduling and payroll situation is completely unacceptable. Your AFA leaders and representatives advocate to management on a near-daily basis that Flight Attendants are being denied the tools to successfully manage their schedules and to verify their pay. Thankfully, AFA and management recently arrived at the same understanding on one very important point: The law says the burden of proof for wage claims lies with the employer, not the employee.

Consequently, AFA is advising F/As that you should not be required to provide screenshots to management in order to be properly compensated. However, AFA will continue to ask members who request our assistance with pay discrepancies to supply us with screenshots and any other available documentation so that we can research and resolve your disputes.

Jeff Butler’s October 3rd “JCTE and Payroll” email is a step in the right direction

The MEC appreciates Vice President of Inflight & Call Center Services Jeff Butler acknowledging the issues in his October 3rd “JCTE and Payroll” email, which is a step in the right direction. AFA is committed to continuing to work with management and advocating on your behalf to resolve these issues as soon as possible.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee; MEC Grievance Committee Chairperson Stephanie Adams and MEC Grievance Committee Representative Christina Frees

Managing Your Distress In The Aftermath of a Shooting

A message from your AFA Employee Assistance Program (EAP)

You may be struggling to understand how a shooting could occur and why such a terrible thing would happen. There may never be satisfactory answers to these questions.

We do know, though, that most people will experience a variety of emotions following such a traumatic event. These feelings can include shock, sorrow, numbness, fear, anger, disillusionment, grief and others. You may find that you have trouble sleeping, concentrating, eating or remembering even simple tasks. This is common and should pass after a while. Over time, the caring support of family and friends can help to lessen the emotional impact and ultimately make the changes brought about by the tragedy more manageable. You may feel that the world is a more dangerous place today than you did yesterday. It will take some time to recover your sense of equilibrium. Meanwhile, you may wonder how to go on living your daily life. You can strengthen your resilience — the ability to adapt well in the face of adversity — in the days and weeks ahead.

Here are some tips:

Talk about it

Ask for support from people who care about you and who will listen to your concerns. Remember, your AFA EAP is available for confidential assistance.  Visit http://afaalaska.org/eap or call (800) 424-2406 for your local committee members.

Strive for balance

When a tragedy occurs, it’s easy to become overwhelmed and have a negative or pessimistic outlook. Balance that viewpoint by reminding yourself of people and events which are meaningful and comforting, even encouraging.

Turn it off and take a break

You may want to keep informed, but try to limit the amount of news you take in whether it’s from the Internet, television, newspapers or magazines. While getting the news informs you, being overexposed to it can actually increase your stress.

Honor your feelings

Remember that it is common to have a range of emotions after a traumatic incident.

Take care of yourself

Engage in healthy behaviors to enhance your ability to cope with excessive stress.

If you have recently lost friends or family in this or other tragedies

Remember that grief is a long process. Give yourself time to experience your feelings. It is important to get professional help if you feel like you are unable to function or perform basic activities of daily living.  Your AFA EAP can help you with a referral.

 

This tip sheet was made possible by the American Psychological Association. 

[AS] Trip Trades/Pickups and Screenshots

This message is for pre-merger Alaska Flight Attendants

It has come to our attention that management is requiring screenshots of a Flight Attendant’s roster and the pairing in question if a Flight Attendant is requesting pay protection.  Management has not yet put out an official communication stating this.  AFA has several recent examples where management has denied activity claim forms without this information.

Due to the position that management appears to be taking, AFA highly recommends taking a screenshot of all pairings that you pick up or trade into, along with a picture of your roster with the pairing showing.  This will help to resolve any dispute surrounding pay protection should one occur.

If payroll denies your activity claim form, please contact your LEC Officers for assistance.  You can find contact information for your LEC Officers on your Local Council page of the AFA Alaska website.  Alternately, you can file report using the AFA Online Support Center at http://support.afaalaska.org/.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee, MEC Grievance Committee Chairperson Stephanie Adams, and MEC Grievance Committee Representative Christina Frees

[AS] Maternity Leave Grievances

This message is for pre-merger Alaska Flight Attendants

Last month, management granted our grievance #36-99-2-24-17 (Violation of Section 15.M.1.a & 2.a, Failure to Allow Minimum Coordination While on Maternity Leave).  Information about the grievance was published on August 7.  The grievance applies to the time period of 6/8 weeks post-birth to the 120th day post-birth.  It mandates that management follow our contractual provision to allow a Flight Attendant to use minimum coordination with sick leave and/or vacation from 6/8 weeks’ post-birth to 120 days’ post-birth.  Previously management required maximum coordination with at least 70 TFP of sick leave monthly.  That was a huge win for all Alaska Flight Attendants.

Recently, management sustained another grievance #36-99-2-25-17 (Failure to Allow Minimum and/or Maximum Coordination While on Maternity Leave) which encompasses 121st day post-birth up to one to eight months leave post-120th day.  Again, this mandates that management follow our contractual provision to allow a Flight Attendant to coordinate minimum or maximum sick leave and/or vacation from one month up to eight months following the 120th day post-birth.  This was even a bigger win for all Alaska Flight Attendants.

These sustained grievances mean that a Flight Attendant on maternity leave, may use minimum or maximum sick leave/vacation per section 15.M of the contract.  They will get paid when they are on a longer maternity leave and will be eligible for active employee rates for insurance for as long as 8 months following the 120th day post-birth (up to a year post-birth).  This will allow Flight Attendants to stay off work much longer with their newborns while receiving pay from their sick leave and/or vacation banks and maintaining active rate insurance.  This will also allow the look back calendar to be applied in calculating flight attendants TFP toward the yearly 480 requirements for vacation, insurance and uniform benefits.

If you have any questions about maternity leave, please contact your Local Benefits Committee Chairperson (or Local Benefits Committee Member who specializes in maternity-related issues).  You can find contact information on your Local Council’s Committee page of the AFA Alaska website.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Lisa Pinkston, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green, Brice McGee and MEC Grievance Committee Chairperson Stephanie Adams

A September 11th Anniversary Message From Your AFA EAP

 

We know that the anniversaries of significant events in people’s lives can sometimes trigger reactions.  September 11, 2017 will be no different.  Some of us may harness our responses by participating in commemorative activities and memorials.    For others, September 11th will be marked by private reflections and personal tributes like a moment of silence or picking up a trip on the 11th.  For others, September 11th will serve as a reminder that September is National Preparedness Month.  Many will channel their responses into creating or updating family disaster communication/preparedness plans.

How ever you choose to structure your day this September 11th or how ever it just naturally unfolds, please remember that your AFA EAP committee representatives welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at:

Pre-Merger Alaska

(949) 470-0493 or find your local EAP representatives’ contact information at afaalaska.org/eap

Pre-Merger Virgin America

(800) 424-2406

Remember, we’re just a phone call away.

Strategies for Dealing With The Anniversary of September 11th

Anniversaries of tragedies can be difficult times for many people.  For some, the anniversary of 9/11 continues to be a powerful reminder of loss.  For others, who thought they had put the tragedy behind them, the anniversary may produce unexpected anxiety or grief.

The anniversary and the media replay of that day’s destruction may stir strong emotions and difficult memories in many of us.  But there are ways to cope:

  • Observe the anniversary in a way that’s comfortable for you. Being with other people, getting involved in memorial activities and talking about the tragedy are all important coping strategies, but taking time to be by yourself – to think and reflect – can be helpful and healing as well.
  • Limit television as much as possible. The visual images can prompt especially strong reactions.  Instead, be prepared to turn to a movie channel, read a book, or go to Blockbusters.
  • If you start to feel overwhelmed, talk with a friend, family member, or your AFA EAP. Often, talking about your fears and feelings is enough to relieve stress and realize that other people share your feelings.  Taking action is a sign of strength and self-awareness.
  • Recall other times you’ve experienced strong emotions. Identify which coping strategies have worked for you in the past, and use them.
  • Don’t compare yourself to how others around you appear to be dealing with the September 11 anniversary. Everyone experiences and copes with stress differently.  Try not to judge people’s emotions by their outsides.
  • If you have children, encourage them to discuss their concerns and feelings with you.
  • If you have strong feelings that haven’t or won’t go away, seeking help from a professional may prove useful. Your AFA EAP can provide you with referrals.
  • Share this information with a flying partner who may be struggling with the upcoming anniversary.

Modified from information from the National Mental Health Association

Refreshed Inflight Mobile Device (IMD) Distribution

This message is for pre-merger Alaska Flight Attendants Management has recently informed our Master Executive Council (MEC) that they are distributing new Inflight Mobile Devices (IMDs) to Flight Attendants with devices nearing the end of their lifecycle. The specific schedule for this distribution will be communicated by management separately. Flight Attendants with the oldest devices […]

Scheduling Committee Meeting Recap – September 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, September 23, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the first group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

Inflight Service Committee Meeting Recap – 3rd Quarter 2025

On Thursday, September 18, our AFA Inflight Service Committee Chairpersons met to discuss their ongoing efforts to represent our Flight Attendants and advocate for improvements in our workplace. Although our Inflight Service Committee has now merged, meetings with management continue to focus primarily on the Alaska or Hawaiian brands individually. This particular meeting was centered […]

Vacation Survey Closing Soon

There’s just 1 DAY LEFT to complete the crucial vacation survey that will help shape future provisions—your insights are essential for advocating the best outcomes for all Flight Attendants. The survey is currently open and will remain available until Wednesday, September 24 at 12 PM PT.

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