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        You are here: Home / Archives for Committees / EAP/Professional Standards Committee

        AFA Alaska Update – September 30, 2021

        September 30, 2021 09:00

        In This Edition

        • URGENT: No More Shutdowns
        • Having Difficulty Working with a Fellow Crew Member?
        • How AFA Dues Deductions Work

        URGENT: No More Shutdowns

        AFA International

        Unless Congress acts before Thursday night (midnight, Friday morning), the federal government will shut down again.

        We need to make it clear: federal shutdowns are unacceptable.

        Aviation workers ended the shutdown of 2019/2020. Together, we ended the 35-day nightmare of two million people out of work without notice, 400,000 workers forced to come to work without pay, and an increasingly dangerous workspace for the rest of us. We’re not going to stand by while Congress puts us in danger again by failing to do their jobs now.

        Call your member of Congress now and demand they fund the government and avert a shutdown and pass legislation that keeps all transportation going.

        Shutdowns are dangerous.

        • Transportation Security Officers and Air Traffic Controllers will be forced to work without pay, putting huge stress on workers whose attention to detail keeps us all safe.
        • Investigators who build cases against unruly passengers will be furloughed. Because of the statute of limitations on these investigations, this could mean unruly passengers get off without being investigated at all.
        • Key security personnel who track potential threats will be furloughed, leaving exploitable gaps in aviation security.

        This is a safety issue. Flight Attendants are already on the frontlines dealing with a crisis of dangerous passenger behavior. If Congress fails to do their basic job and makes our jobs more dangerous, we will take any necessary action to keep ourselves safe.

        Call your members of Congress directly or use the Capitol Switchboard (202) 224-3121 to get connected to your Representative and two Senators. Demand they do their job and avoid a shutdown.

        Script: Dear Representative/Senator _____, I am a constituent and a Flight Attendant. I cannot do my job if Congress doesn’t do its job. Fund the government and avoid another government shutdown that would put us all in danger. After you fund the government, get to work to ensure we don’t default on our debts and pass the bills that give us the infrastructure we need all over our economy with living wage jobs and basic rights for everyday people. Pass the bipartisan American Jobs Act and the Build Back Better Act without delay. We need Washington to do its job so we can do our job too. Thank you.

        Keeping the government open is the bare minimum, but there’s much more we need done to solve the problems in front of us today.

        You’ve probably heard some of the debate about the two infrastructure bills. The process sounds complicated, but the outcomes are simple. We need Congress to pass BOTH the American Jobs Act, which you may have read about as the Bipartisan Infrastructure Framework or BIF, and the Build Back Better Act, which reporters are calling the “reconciliation package.”

        Here are four key items in the Build Back Better Act (BBBA) for Flight Attendants and aviation:

        • Voting Rights: BBBA expands early voting and other voting rights. Flight Attendants are often on trips on Election Day, and we deserve to have our voices heard in our democracy. This will ensure we—and all workers—have the chance to cast our votes.
        • Labor Rights: BBBA makes it easier for workers to come together to form unions, negotiate contracts and hold bad bosses accountable.
          • Creates real financial penalties for employers who retaliate against organizing.
          • Bans Mandatory anti-union meetings.
          • Charges executives who break labor laws so that corporate leaders have real consequences for union busting and violating workers’ rights.
          • Stops companies from retaliating against workers who exercise their right to strike.
        • Expands the Family and Medical Leave Act to provide every worker with up to 12 weeks of comprehensive, paid leave whether caring for themselves or a loved one.
        • Makes union dues tax deductible for all workers, a benefit that was taken away for everyday people in the Trump tax cuts.

        Your action today and tomorrow is urgent. We’ll keep updates coming so you have the latest on what’s happening and what we’re doing together to keep each other safe.

        Call your Member of Congress now.


        Having Difficulty Working with a Fellow Crew Member?

        Employee Assistance Program (EAP)/Professional Standards Committee

        Quite often, someone doesn’t realize they may have come across as bossy, rude, lazy, etc.  They may in fact be experiencing issues at home, are new and unsure of the job, have just come back from a medical leave and are out of practice, or other life challenges are causing them to not be performing as expected.  If you’re experiencing a similar issue, believe the issue needs to be addressed, and are not comfortable talking one-on-one with the other person, we recommend that you speak to one of our highly trained AFA EAP/Professional Standards Committee Members. 

        Contact AFA Professional Standards First!

        AFA EAP/Professional Standards can help facilitate a conversation between the affected Flight Attendants.  We can offer suggestions on dealing with each other.  We can reach out to Flight Attendants and share the perceptions of their co-workers.   All this is done in a safe and confidential environment.

        Professional Standards Can Help with Pilots

        AFA Professional Standards maintains a close working relationship with ALPA Professional Standards.  If have a concern or conflict that involves a Pilot, we can refer the issue to ALPA Professional Standards.  Just as AFA Professional Standards responds to every report of a concern, ALPA Professional Standards does the same.

        Management Isn’t Involved

        Most importantly, it’s handled without involving management.  Often, when a Flight Attendant has an “off” day, it’s due to special circumstances.   If you were in their shoes, you would appreciate your co-worker giving you the benefit of the doubt and leaving management out of the equation.

        Who Do I Contact?

        If you have a professional standards concern, please reach out to your AFA Local EAP/Professional Standards Committee or call (949) 470-0493.


        How AFA Dues Deductions Work

        Membership Committee

        The Current Month is the Current Dues Month

        The paycheck that you receive on the 20th of the month is your pay for all flying activity during the previous month.  Your AFA dues that are deducted from the 20th of the month check, however, cover your dues obligation for the current month.

        For Example:

        • Paycheck Date (Advice Date): October 20
        • Flying Pay for (Pay Begin and End Dates): September 1-30 (previous month)
        • AFA Dues Deducted for: October (current month)

        For those returning to work from one of the mitigated leaves of absence your dues may not be deducted since you were not active in the previous month. 

        Questions?

        If you have any questions about dues deductions, please refer to the Membership Committee page of the AFA Alaska website.

        Filed Under: EAP/Professional Standards Committee, Government Affairs Committee, Latest News Tagged With: 2021, dues, Government Affairs, professional standards, Stop the Shutdown

        AFA Alaska Update – September 3, 2021

        September 3, 2021 17:00

        In This Edition

        • September 11th Unity Remembrance Pin
        • Uniform Quality Issues – Your Help Is Needed!
        • Hotel Resources & Safety Reminders
        • Personal Strategies for Approaching the Anniversary of September 11th

        September 11th Unity Remembrance Pin

        AFA International

        Our September 11th Unity Remembrance Pin was designed in solidarity with the Association of Professional Flight Attendants (APFA) to honor our heroes.  AFA and APFA members lost their lives on September 11, 2001, but Flight Attendants across the industry – whether in our unions or not – feel the significance of this day and promise alongside us to #NeverForget. We welcome all Flight Attendants across the industry to wear this pin representing the crews of all four flights and the bond we have as Flight Attendants. Wear this pin on September 11th and throughout the month of September, along with your official AFA pin. 

        How Do I Get a Pin?

        Local Councils will be distributing these pins in person starting this week.  Be on the lookout for a communication from your Local Council with more information on how pins will be distributed locally at your base.

        Questions?

        If you have any questions, please contact your Local Executive Council (LEC) Officers.


        Uniform Quality Issues – Your Help Is Needed!

        Uniform Committee

        Our Uniform Committee is continuing to advocate for improvements in uniform quality and needs your help!  Committee Members have heard your concerns loud and clear and want to continue driving change that will improve the quality of our uniforms. 

        Management and Unisync, the Company’s uniform vendor, currently have a matrix in place to “red flag” issues after hitting a threshold number of complaints. The more individual reports that are received by Unisync, the more likely a particular issue will get management’s attention.  Management is incredibly focused on this data and uses it almost exclusively to dedicate resources to making changes and resolving issues.  Our Uniform Committee is asking for your help by reporting every uniform quality issue that you have in a documented email to Unisync.

        Some progress has already been made based on response to the most recent survey and emails sent by Flight Attendants. As of July 1, 2021, the following changes have been put in place:

        • All new production of pants, skirts and dress hems will be double-stitched at the factory.*
        • All hems performed at the distribution center will be double stitched and only done in-house.*
        • Thread loop counts will be increased on all buttons for new production garments at the factory.*
        • Unisync has increased inspections performed on new garments and returns coming into the distribution center and will repair any hems or buttons to the above standard.

        * Please note that some residual stock may remain with the previous manufacturing method.

        There are still more issues to be addressed such as fabric quality and accessory/detail pieces like wings and zippers.  Please help our Uniform Committee by taking the time to email Unisync with any quality issues you are experiencing.  Contact information for Unisync can be found below or on the Uniform Subsite under “Customer Service.”  When sending an email, please describe the issue with as much detail as possible and include a photo if possible.  Please CC your Local Uniform Committee Chairperson on the email so that the Uniform Committee can track the issues as well.

        Smaller issues such as buttons falling off or hems coming out can be fixed at the Uniform Fit Center or through a tailor of your own choosing and submitted for reimbursement following the alterations guidelines; however, we ask that you still report to Unisync so the issues can be tracked and monitored.

        How To Report Issues to Unisync

        Email: alaskaservice@unisyncgroup.com
        Phone: 1-833-5-ALASKA / 1-833-525-2752
        Monday-Friday, 8 AM-6 PM Pacific time

        When emailing, please include your Local Uniform Committee Chairperson on the CC line

        Questions?

        Thank you for joining us in this process. We want all of you to be proud to wear our uniform!  If you have any further questions or concerns, please do not hesitate to contact your Local Uniform Committee. 


        Hotel Resources & Safety Reminders

        Hotel Committee

        Hotel Hotline Document

        Each month, management publishes a resource document with information about layover hotels and transportation providers.  This document, called the Hotel Hotline, is available on both the Inflight website (Hotel Travel & Station > Hotel Hotline) and in GoodReader on the IMD (ASFASupplemental > Hotel Hotline).  In the Hotel Hotline, you’ll find a wealth of information including current local face covering requirements, food & beverage options and discounts, and other amenity information for each hotel.

        Verify Your Transportation Provider

        You can find information about the designated transportation provider for your layover in your trip information in Crew Access.  The Hotel Hotline document often provides additional details including what type of vehicles the provider operates, what they look like, and how they might be marked.  To ensure your safety, it is always a good idea to know who your transportation provider is and what the vehicle that will be picking you up should look like.

        When a transportation provider arrives and indicates they are scheduled to transport your crew, ask the driver to verify the airline and flight number that they have been assigned to pick up. All drivers should have this information.  If the driver is unable to verify the flight number, call the transportation provider using the phone number listed in Crew Access or the Hotel Hotline to confirm that they have dispatched the driver.  If you are unable to get in contact with the transportation provider, call Crew Scheduling for additional verification before getting into the vehicle.

        Layover Safety

        Safety is always our primary responsibility while on the aircraft, but we should also remain focused on safety when on layovers.  Taking additional precautions and keeping personal safety at the forefront of your mind is always a best practice.  Here are a few tips:

        • If not staying at hotel, leave contact information with other crewmembers or a trusted contact if not traveling with other crew members.
        • Prop the guestroom door open with luggage while examining closets, bath, windows, under beds, and ensuring all locks are in working order—if there is an intruder, you have an opportunity to yell for help and quickly leave room.
        • Use the buddy system to ensure each crew member’s room is clear.
        • Always use chain latch/bar latch (secondary lock) while in room.  If you must open door, keep chain/bar latched.
        • Always use optical viewing port when available.
        • If anyone should request entry to room, verify with front desk that the individual has a need for access.
        • While moving about hotel (restaurant, lounge, pool area, etc.), if you feel that you are being followed or closely watched, inform the hotel front desk.  Remain at the front desk until a determination has been made concerning suspicion.
        • Leave TV on and turn volume up a little louder when leaving room.
        • During evening hours, when outside the hotel, walk in pairs—it is always a good idea to use buddy system.  Do not assume all areas are good areas to walk or jog.
        • Do not use back stairways and avoid dark areas around hotels.
        • Do not wear expensive jewelry on layover—do not be a target.

        You can find more information about layover safety in the Flight Attendant Manual (FAM), section 7.600, pages 8–11.

        Questions?

        If you have any questions, please contact your Local Hotel Committee.


        Personal Strategies for Approaching the Anniversary of September 11th

        Employee Assistance Program (EAP)/Professional Standards Committee

        As we approach the anniversary of September 11th, many of us will begin to plan how we’ll recognize this day. Anniversaries offer an opportunity to acknowledge our memories and experiences, to connect with others who share in them, and to pay tribute to our individual and collective journeys.  They can also serve as personal and professional milestones of our healing and resiliency.   For some, September 11th will be marked with private personal gestures such as observing a moment of silence, spending quiet time reflecting, or dedicating our flying to our profession.  For others, it will be marked with collective activities such as ceremonies and memorial services.

        There is no right way or better way to recognize the anniversary; but, there are some suggestions that may prove helpful as we approach the anniversary of September 11th. 

        • Observe the anniversary in a way that’s comfortable for you.  Say no to events or activities that you sense may flood you with too many feelings.  Find more gentle ways of honoring the anniversary.
        • Don’t compare yourself to how others around you appear to be dealing with the September 11th anniversary.
        • Acknowledge that we all heal at different rates, in different ways, and with different outcomes.
        • Give yourself permission and time to be affected.  Though uncomfortable, anticipate and plan for having a stress reaction as the anniversary approaches.  Trust that if you have moments of difficulty, you’ll be able to pull yourself back together.
        • Try not to isolate yourself.  Pre-plan now to be with people if you know you have this tendency.

        However you choose to structure your day this September 11th or however it just naturally unfolds, please remember that your AFA EAP Committee Members welcome being a part of it.  If you or a flying partner needs a confidential ear, please call us at (949) 470-0493 or find your Local EAP Committee contact information at afaalaska.org/eap.  Remember, we’re just a phone call away.  

        Filed Under: EAP/Professional Standards Committee, Hotel Committee, Latest News, Master Executive Council (MEC), Uniform Committee Tagged With: 2021, hotels, layovers, safety, September 11th, uniforms, Unisync

        AFA Alaska Update – August 6, 2021

        August 6, 2021 12:00

        In This Edition

        • PBS Subcommittee Member Interviews
        • Let’s Talk About Eating Disorders

        PBS Subcommittee Member Interviews

        Master Executive Council (MEC)

        Background

        The PBS Subcommittee, part of the MEC Scheduling Committee, works with the company and the Inflight Crew Planning Department to maintain the company’s preferential bidding system (PBS) and oversee the bidding and bid award processes.  The Subcommittee represents and advocates for the MEC position in matters pertaining to bidding and the preferential bidding system.

        The PBS Subcommittee is currently made up of the MEC Scheduling Committee Vice Chairperson—PBS and two PBS Subcommittee Members.  The MEC is seeking to fill a third PBS Subcommittee Member position at this time. 

        Qualifications

        • Robust working knowledge of hours of service, scheduling, and reserve provisions of the Flight Attendant collective bargaining agreement (CBA).
        • Knowledge of CFRs and other regulations pertaining to flight time, duty time, and crew rest guidelines.
        • Ability to work remotely and attend virtual meetings as required.
        • Strong computer skills. Excellent working knowledge of NAVBLUE PBS, Crew Access, Google email, and Microsoft Office.
        • Strong written and verbal communication skills. Ability to write membership communications, respond professionally to internal and external e-mail, analyze data, and prepare reports.
        • Ability to meet deadlines, take ownership of issues, and follow up on assigned tasks.

        Duties

        • Regularly communicate with and provide updates to the MEC Scheduling Chairperson on the activities of the subcommittee
        • In advance of the bidding period each month, communicate with the MEC Scheduling Committee Vice Chairperson—Pairing Construction to understand changes in pairings for upcoming months and how Flight Attendant bids might be affected
        • Keep members knowledgeable about changes to the preferential bidding system, common mistakes and errors, misunderstandings about the system, and other topics of interest through the MEC Communications Chairperson
        • Provide assistance to Flight Attendants through base sits, one-on-one training sessions, and telephone support during the monthly bidding window and as requested by the MEC or LECs
        • Communicate with the MEC Reserve Chairperson to understand the needs and challenges of Flight Attendants holding reserve schedules and provide bid assistance

        Time Commitment and Flight Pay Loss Reimbursement

        • This position is eligible for Company Business (CB) Flight Pay Loss (FPL), paid in accordance with section 27.P.1.e of the Flight Attendant CBA.  Time worked is logged on a monthly basis and paid at a rate of 0.75 TFP per hour with a 5% override at “A” pay.
        • Time commitment is approximately 30 to 40 hours per month.  Most of the workload is weighted heavily toward the first half of the calendar month during the bidding and bid awards processes.  These amounts can fluctuate.
        • Most work for this position can be performed remotely.

        Term of Appointment

        This position will serve for the remaining portion of the current MEC term of office, currently scheduled to end on December 31, 2022.

        Working Relationships

        With The Scheduling Committee

        Occasional interaction with the Local Scheduling Committee Chairpersons and Local Scheduling Committee Members.

        With The Master Executive Council

        This position reports to the Master Executive Council through the MEC Scheduling Committee Vice Chairperson—PBS and MEC Scheduling Committee Chairperson.

        With Alaska Airlines Management

        Constant interaction with inflight management, particularly the Crew Planning Analysts (John Bumanglag and Kelly Yeager) and Manager of Crew Planning (Mac Patterson).

        Expressing Interest and Interview Scheduling

        The MEC will hold interviews during the September MEC meeting on Tuesday, September 14, 2021.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.  All interviews will be conducted by Google Meet videoconferencing.

        Interested candidates should submit an expression of interest and resume online at https://forms.gle/syy62DpL96ESQazQA.  The deadline for submissions is 5 PM Pacific time on Tuesday, September 7.  After that time, qualified candidates will be contacted to schedule a specific interview time.

        Please note that to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

        Questions?

        Please direct any questions about the position to MEC Scheduling Committee Vice Chairperson—PBS Adam Clarey at adam.clarey@afaalaska.org.


        Let’s Talk About Eating Disorders

        Employee Assistance Program (EAP)/Professional Standards Committee

        The way we talk about eating disorders matters. Here are some facts you can use to help shape a conversation around eating disorders with family members and friends. If you or a loved one is struggling with an eating disorder, remember that your AFA EAP is a confidential resource for support, referrals and access to treatment.

        Eating disorders are medical illnesses.

        Genetic and environmental factors can influence eating disorders. An eating disorder is not a trend or a choice.

        Eating disorders are serious and can be fatal.

        Eating disorders often involve serious medical complications that can cause permanent damage or death. People with eating disorders also have an increased risk of dying by suicide.

        Eating disorders can affect anyone.

        Eating disorders do not discriminate. They affect people of all ages, races and ethnicities, and genders.

        You can’t tell if someone has an eating disorder by looking at them.

        People with eating disorders can be underweight, normal weight, or overweight.

        Family members can be a patient’s best ally in treatment.

        Eating disorders are caused by a combination of genetic, biological, behavioral, psychological, and social factors. Family members do not cause eating disorders and can be great sources of support.

        It is possible to recover from an eating disorder.

        Complete recovery is possible with treatment and time.

        Have Questions or Need Help?

        Your Local EAP Committee contact information is available at afaalaska.org/eap or you can call (949) 470-0493.

        Filed Under: EAP/Professional Standards Committee, Latest News, Master Executive Council (MEC), Preferential Bidding System (PBS), Scheduling Committee Tagged With: 2021, committee appointments, EAP, interviews, PBS

        AFA Alaska Update – July 2, 2021

        July 2, 2021 12:00

        In This Edition

        • Unruly Passenger Survey
        • What Is Disruptive Mood Dysregulation Disorder?

        Unruly Passenger Survey

        AFA International

        As unruly passenger incidents remain at an all-time high, our union is launching a platform to collect your experiences to fully assess the problem and help get meaningful support to all crews. 

        Take this five minute anonymous survey to share your experiences with unruly passengers onboard this year.

        Self Defense Training

        This week, the TSA announced the resumption of Crewmember Self Defense Training classes on July 1. The program is helpful in gaining skills for defense and confident positioning. However, as we have advocated since September 11, 2001, this training should be mandatory and part of our paid initial and recurrent training in order to build the muscle memory to use the tactics immediately when attacks advance without warning. Still, the resumption of the voluntary course is positive and should send a message to the flying public as well that these unruly incidents are serious. Flight Attendants are onboard for the safety and security of everyone on the plane.

        The voluntary four-hour training is offered to flight crew members free of charge and is held at 24 locations around the United States. All active flight crew members for domestic carriers are eligible to register for the training. You can register here.

        Our union continues to work with other unions, lawmakers, the FAA, DOT, and airline management on more that needs to be done to get this under control. 

        The Role of Alcohol

        Alcohol is a major contributor to unruly passenger events. Make sure you keep this regulation handy as you advise the public that they cannot carry a drink onto the plane or consume their own alcohol on the plane. Federal regulations also affirm passengers may be refused boarding if they appear to be intoxicated. 

        The Federal Aviation Administration’s (FAA) regulation §121.575 alcoholic beverages: (a) No person may drink any alcoholic beverage aboard an aircraft unless the certificate holder operating the aircraft has served that beverage to him.

        AFA EAP is always available at (949) 470-0493. Additionally, make sure you’re copying in your AFA Air Safety, Health, & Security Committee (ASHSC) on unruly incidents to ensure our union can follow up with the airlines and regulators.

        Sample of News Stories on Unruly Passengers

        • As passengers return to air travel, bad behavior skyrockets, Associated Press
        • Airlines urge government action as “egregious behavior” by unruly passengers soars, CBS News
        • Airline groups ask DOJ to help crackdown on violent passengers, Fox Business
        • ‘It’s out of control.’ Airlines, flight attendants want stiffer penalties for unruly passengers, CNBC
        • We’re at ‘stress level 10’ with unruly passengers: Flight Attendant Union Pres., Yahoo Finance 
        • TSA Investigating New Assaults On Workers, Restarts Flight Attendant Self-Defense Training, CNN Newsroom

        What Is Disruptive Mood Dysregulation Disorder?

        Employee Assistance Program (EAP)/Professional Standards Committee

        Disruptive mood dysregulation disorder (DMDD) is a condition in which children or adolescents experience ongoing severe irritability, anger, and frequent, intense temper outbursts. The symptoms of DMDD go beyond a “bad mood.” DMDD symptoms are severe. Youth who have DMDD experience significant problems at home, at school, and often with peers. They also tend to have high rates of health care service use, hospitalization, and school suspension, and they are more likely to develop other mood disorders. 

        The Signs and Symptoms of DMDD include:

        • Severe temper outbursts (verbal or behavioral), on average, three or more times per week
        • Outbursts and tantrums that have been ongoing for at least 12 months
        • Chronically irritable or angry mood most of the day, nearly every day
        • Trouble functioning due to irritability in more than one place (at home, at school, and with peers)

        Youth with DMDD are diagnosed between the ages of 6 and 10. To be diagnosed with DMDD, a child must have experienced symptoms steadily for 12 or more months.

        What is the difference between typical irritability and severe irritability? All children can become irritable sometimes. It’s a normal reaction to frustration. Children experiencing severe irritability (as observed in DMDD) have difficulty tolerating frustration and have outbursts that are out of proportion for the situation at hand. These outbursts occur more often and are more severe than what you would typically expect for children of this age.

        Over time, as children grow and develop, the symptoms of DMDD may change. For example, an adolescent or young adult with DMDD may experience fewer tantrums, but they begin to exhibit symptoms of depression or anxiety. For these reasons, treatment may change over time, too.

        If you think your child has DMDD, it is essential to seek a diagnosis and treatment.

        DMDD can be treated. If you are concerned that your child may have DMDD, talk to your child’s pediatrician or health care provider.  Your AFA EAP can also assist you with a referral for your child.  Your local AFA EAP Committee members contact information is available at https://afaalaska.org/eap or call (949) 470-0493. 

        Filed Under: EAP/Professional Standards Committee, Latest News Tagged With: 2021, crew member self defense training, disruptive passengers, EAP

        AFA Alaska Update – May 28, 2021

        May 28, 2021 12:00

        In This Edition

        • Grievance Committee Update
        • Join the Delta AFA Campaign
        • UNCF Commitment Aircraft
        • Mental Health Awareness Month

        Grievance Committee Update

        Grievance Committee

        Our Grievance Committee has been very hard at work ensuring disciplinary due process and contractual compliance on your behalf.  The collective bargaining agreement (CBA) requires a minimum of 13 arbitration dates yearly to dispute discipline/termination cases and contractual issues.  AFA typically prioritizes termination cases to return a Flight Attendant back to work as soon as possible; however, we seek a balance between discipline and contractual cases.  AFA and management mutually decide which cases to arbitrate next based on many factors. 

        Steps of discipline are confirmation of oral warning (COW), written warning (WW), suspension (varied number of days) to termination.  COWs, WWs, and suspensions remain in the Flight Attendant’s file for 18 months, and then are removed.  If a Flight Attendant is in a step of discipline and gets another violation, the new violation will build on the previous violation.  Management doesn’t always progressively travel up the steps of discipline.  There is no middle ground or progressive discipline for certain violations.  If management investigates a Flight Attendant for theft or abuse of sick leave, for example, management will terminate the Flight Attendant if there is evidence to support its findings; if there is no evidence, then the Flight Attendant will most likely be issued a record of discussion (ROD).  A ROD is not considered discipline.  

        For Your Information – Block2Block Team Messaging

        Everything that Flight Attendants and other employees type in the team messaging feature of Block2Block is recorded, saved, and regularly reviewed by management.  Anyone in the company who has access to the system can log on to a flight and use the system to communicate or just see what is being said. Also, if they choose, they can go back and review conversations from past flights.  

        Subjects of Most Recent Discipline

        • Sick leave and FMLA abuse—terminations on the rise due to travel audits among other things.  Anything written in the advertising comments on trip trades and personal drops can be seen, even if later deleted.  Also, recorded telephone conversations with Crew Scheduling can be referenced for use by management in discipline.  If management determines abuse it results in termination.  The Company will be looking at sick leave patterns around holidays as well.  This means, for example, if a Flight Attendant has called in sick for 3 of the last 3 Mother’s Days, s/he may be called in for a sick leave abuse meeting.  
        • Timecard fraud—for example: delaying boarding door closure to obtain sit pay.  Management has terminated for this violation.
        • Drug/alcohol violations
        • Theft.  Anything other than an opened/used bottle of water, unused pilot crew meal or purchased food removed from the aircraft will result in termination.  
        • Harassment and discrimination
        • Reserve Flight Attendants commuting during the reserve availability period (RAP) even if self-assigned a trip and/or not being in base for the entirety of the RAP (except as provided for in §11.C.5 on the last day of the block).  Management has terminated for commuting during the RAP several times.
        • Commuter Violations
          • Flight Attendant released from DHD and used D8Y home
          • Flight Attendant used D8Y when they picked up out of base
          • Flight Attendant used D8Y to/from incorrect cities
          • Flight Attendant used D8Y for pleasure travel.  Commuter audits are being used for researching whether commuting reserve Flight Attendants are in base for their full RAP, and if not, it typically results in termination.
        • Social media violations including sending friend or follow requests to passengers on social media based on information gained from Block2Block.  Also, postings which can be deemed harassing or discriminatory typically result in discipline ranging from written warning to termination.
        • Lost IMD or other required items
        • Failing to complete CBT—even if Flight Attendant just forgets to hit the close out x at the top to switch it from in process to complete.
        • Uniform Issues—Flight Attendants can and have been pulled from working their flights without pay for uniform non-compliance and/or issued discipline.

        Recent Arbitration/Mediation

        ArbitrationOctoberContractual Grievance
        ArbitrationNovemberContractual Grievance
        ArbitrationDecemberContractual Grievance
        ArbitrationJanuaryDisciplinary Grievance

        Recent Arbitration Awards

        Grievance No.:  36-99-2-29-20-Violation of §30.C.4 Computer Based Training (CBT).  The Company’s violation of Collective Bargaining Agreement [Training], past practice, and all related sections of the Collective Bargaining Agreement when on or about January 21, 2020, it significantly increased the number of evaluated drills conducted during recurrent training (RT) and considerably changed the requirements to demonstrate proficiency and pass said drills. To pass all 36 drills with the required perfect score, the Company published 39 videos for Flight Attendant viewing with total watch time of 39 minutes and 40 seconds, none of which Flight Attendants were compensated for watching.

        Details:  Unfortunately, the arbitrator found in favor of the Company.  The arbitrator did recognize the merits of the Union’s case; however, the CBA did not provide for the decision for which we hoped.  

        Recent Grievance Settlements

        Grievance No.:  36-99-2-45-17-Violation of §10.S Pre-Cancellation and Schedule Changes.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.S [Scheduling:  Pre-Cancellation], past practice and all related sections of the Collective Bargaining Agreement when it altered Flight Attendant schedules due to a schedule change/flight retiming using inapplicable Pre-Cancellation language without prior notice to or approval from AFA.  

        Details:  All pre-cancellations, retimes, flight routing changes and aircraft downgrades that occur in advance of the day of departure of a sequence will be handled under §10.S [Pre-Cancellations] beginning Tuesday, June 1, 2021, at 12:01 AM Pacific Time. Click here to read the settlement agreement. 

        Grievance No.:  36-99-2-144-19-Violation §13.D.1 Uniform Allotment and Optional Pieces.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §13.D.1 [Uniforms:  Uniform Allotment/Credits], past practice and all related sections of the Collective Bargaining Agreement when it refused to give Flight Attendants the ability to purchase Luly Yang inspired by Alaska Airlines optional uniform pieces (which are or will be available for purchase at the Alaska Airlines Company store) with their contractual uniform allotted funds.  

        Details:  The Company is not obligated to sell Luly Yang items at the Company Store; however, if it does, all Luly Yang items will be sold at cost to all Alaska Airlines Flight Attendants. Click here to read the settlement agreement.

        Grievance No.:  36-99-2-165-19- Violation of Vacation Trading Past Practice.  This grievance alleges the Company’s violation of Collective Bargaining Agreement § 14 [Vacation], an established past practice, and all related sections of the Collective Bargaining Agreement when it violated an established past practice for a real-time, electronic vacation trading system and the subsequent failure of that system to allow SEA-based Flight Attendants to access and trade vacation at the established start time.  

        Details:  On or about October 28, 2019, the Company’s Flight Attendant vacation trading system went down for 20 minutes affecting many Flight Attendants’ ability to trade their vacation. Approximately 57 Flight Attendants contacted AFA due to the outage.  The Company agreed to pay each of those 57 Flight Attendants 1.0 TFP no later than their March 19, 2021, paycheck.  Click here to read the settlement agreement. 

        Grievances Recently Filed and Denied

        Grievance No.:  36-99-2-384-20-Violation of §10.S Scheduling Notifications.  This grievance alleges the Company’s violation of Collective Bargaining Agreement §10.S [Scheduling:  Pre-Cancellations], past practice, and all related sections of the Collective Bargaining Agreement when it used non-contractual scheduling notifications sent to Flight Attendants via the Crew Scheduling system in order to communicate and assign alternate flying or an obligation to call Crew Scheduling within a specific window of time.  If a Flight Attendant accepts such non-contractual scheduling notification(s), which is neither contact by Crew Scheduling via Company email nor via primary phone contact as defined in §10.S.1.a, the scheduling notification(s) violates the contract by abrogating the Flight Attendant’s ability to: (1) decline the alternate assignment and waive pay protection (§10.S.2.b), (2) decline the “out of original footprint by more than two hours” alternate assignment and call Crew Scheduling between 6:00 PM and 8:00 PM (local domicile time) the night prior to the start of the original sequence (§10.S.2.c), or (3) waive pay protection and be relieved of any further scheduling obligation (§10.S.3). 

        Grievance No.:  36-99-2-386-20-Violation of §8.Q & §8.R Contactability and Notification of Delay or Cancellation. This grievance alleges the Company’s violation of Collective Bargaining Agreement §8.Q [Hours of Service:  Contactability] and §8.R [Hours of Service: Notification of Delay or Cancellation], past practice, and all related sections of the Collective Bargaining Agreement when it used non-contractual scheduling notifications sent via the Crew Scheduling system in order to communicate and assign revised flying to Flight Attendants who were off-duty on a remain overnight (RON). Such scheduling notifications are in violation of the contractually defined means of contact and/or the Flight Attendant’s obligation to respond pursuant to these provisions.

        More Information

        For more information, including the status of previously filed grievances, please visit the Grievance Committee Activity Page.

        Questions?

        Please contact your Local Grievance Committee if you have any questions about the Grievance Committee update.


        Join the Delta AFA Campaign

        AFA International

        Volunteer Delta Air Lines Flight Attendants have been actively working to organize and build their Union and AFA continues to support them in their efforts.  Activities are continuing to ramp up and the AFA organizing team is seeking Flight Attendants from Alaska and other AFA airlines who would like to get involved.  If you have personal connections with Delta Flight Attendants, commute or travel regularly on Delta, or are interested in supporting the organizing effort, please take a moment to complete the online contact form or scan the QR code to the right.

        Want to Know More?

        You can read more about the Delta AFA organizing campaign at https://www.deltaafa.org.


        UNCF Commitment Aircraft

        Human Rights Committee

        On April 26, 2021, Alaska Airlines proudly received its newest livery, an aircraft that symbolizes the Company’s support for education and equity – called “Our Commitment.”  This aircraft was inspired and designed in partnership with the Air Group Black Employees (ABEA) business resource group and others. The profiles on the side of the aircraft are 14 children and grandchildren of Alaska’s employees. Located at the L/R1 doors are two inspirational quotes: “The time is always right to do what is right,” (Rev. Dr. Martin Luther King, Jr.) and “Education is the most powerful weapon we can use to change the world” (Nelson Mandela).

        Photo: Alaska Airlines

        Alaska’s partnership with the United Negro College Fund (UNCF) began in 1991. Over the years, Alaska has supported UNCF’s fundraising efforts through donating tickets and event sponsorship. In 2017, UNCF became a LIFT Miles partner enabling students to attend college tours and travel back and forth during school semesters at Historically Black Colleges and Universities (HBCUs).  This is like other partnerships and sponsorships the Company presently has with many colleges and universities throughout the route network.

        As this aircraft travels around our system, it represents Alaska’s commitment to promote equality and education. It encourages us as an airline to do the right thing by amplifying the conversation around education and equity.

        Questions?

        If you have any questions, please reach out to your Local Human Rights Committee.


        Mental Health Awareness Month

        Employee Assistance Program (EAP)/Professional Standards Committee

        If you have a mental health condition, you’re not alone. One in 5 American adults experiences some form of mental illness in any given year. And across the population, 1 in every 20 adults is living with a serious mental health condition such as schizophrenia, bipolar disorder or long-term recurring major depression. Unfortunately, many people don’t seek treatment or remain unaware that their symptoms could be connected to a mental health condition. Trying to tell the difference between what expected behaviors are and what might be signs of a mental illness isn’t always easy. Each illness has its own symptoms, but common signs of mental illness in adults and adolescents can include the following:

        • Excessive worrying or fear
        • Feeling excessively sad or low
        • Confused thinking or problems concentrating and learning
        • Extreme mood changes, including uncontrollable “highs” or feelings of euphoria
        • Prolonged or strong feelings of irritability or anger
        • Avoiding friends and social activities
        • Difficulties understanding or relating to other people
        • Changes in sleeping habits or feeling tired and low energy
        • Changes in eating habits such as increased hunger or lack of appetite
        • Changes in sex drive
        • Difficulty perceiving reality (delusions or hallucinations, in which a person experiences and senses things that don’t exist in objective reality)
        • Inability to perceive changes in one’s own feelings, behavior, or personality (“lack of insight” or anosognosia)
        • Overuse of substances like alcohol or drugs
        • Multiple physical ailments without obvious causes (such as headaches, stomach aches, vague and ongoing “aches and pains”)
        • Thinking about suicide
        • Inability to carry out daily activities or handle daily problems and stress
        • An intense fear of weight gain or concern with appearance

        If you’re concerned about any of these signs either in yourself, a love one or a flying partner, please reach out to your AFA EAP Committee for confidential support and assistance.  Call (949) 470-0493 or locate your local AFA EAP Committee Members at https://afaalaska.org/eap.  

        Filed Under: EAP/Professional Standards Committee, Grievance Committee, Human Rights & Equity Committee, Latest News, Master Executive Council (MEC) Tagged With: 2021, Delta, EAP, Grievance Committee, Human Rights Committee, UNCF

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        Need Help?

        Have an issue or concern to report to AFA?  Click here to access the AFA Alaska online support center.

        Latest News

        • We Will Never Forget – September 11, 2001
        • Vacation Survey Now Open
        • SEA Domicile Negotiations – September 2025
        • AFA News in Review – September 5, 2025
        • Pre-Merger Alaska MEC Committee Interviews—October 2025
        • Merged MEC Committee Chairperson Interviews—October 2025
        • Council 39 September 2025 Update 
        • AFA News in Review – August 29, 2025
        • Scheduling Committee Meeting Recap – August 2025
        • AFA News in Review – August 22, 2025

        We Will Never Forget – September 11, 2001

        September 11, 2025

        AFA Never Forget Website United Flight 175 Robert J. FangmanAmy N. JarretAmy R. KingKathryn LaBorieAlfred G. MarchandMichael C. TarrouAlicia N. TitusCaptain: Victor SaraciniFirst Officer: Michael HorrocksCustomer Service Representatives: Marianne MacFarlane and Jesus Sanchez United Flight 93 Lorraine G. BaySandra BradshawWanda A. GreenCeeCee LylesDeborah WelshCaptain: Jason DahlFirst Officer: Leroy Homer American Flight 11 Barbara AresteguiJeffrey CollmanSara […]

        Vacation Survey Now Open

        September 10, 2025

        This message is for both pre-merger Alaska and Hawaiian Flight Attendants Your Joint Negotiating Committee (JNC) is working diligently to understand and improve the vacation benefits for our Flight Attendants at Alaska and Hawaiian. Your input is essential in ensuring that the vacation provisions we adopt reflect your needs and preferences. To gather your perspectives, […]

        SEA Domicile Negotiations – September 2025

        September 6, 2025

        This message is for pre-merger Hawaiian Flight Attendants Negotiations Update The SEA Domicile Negotiating Committee met this week for three days of collective bargaining with management.  The SEA NC met with management on September 3 to September 5 in Honolulu. At the negotiating table for this session were: Representing AFA and our Flight Attendants   […]

        Pre-Merger Alaska MEC Committee Interviews—October 2025

        September 5, 2025

        This message is for pre-merger Alaska Flight Attendants In accordance with Article VI.C of the AFA Alaska MEC Policy and Procedure Manual, the terms of office for the MEC Committee Chairpersons and other MEC-level positions align with those of the MEC Officers. Since the current term for the MEC Officers will conclude on December 31, […]

        Merged MEC Committee Chairperson Interviews—October 2025

        September 5, 2025

        This message is for both pre-merger Alaska and Hawaiian Flight Attendants The integration of our Master Executive Councils (MECs) is progressing steadily. Our first group of committees successfully merged on June 1, and we are now planning for another group of committees to merge on November 1. As part of the committee merging process, our […]

        Recent Posts

        • We Will Never Forget – September 11, 2001
        • Vacation Survey Now Open
        • SEA Domicile Negotiations – September 2025
        • AFA News in Review – September 5, 2025
        • Pre-Merger Alaska MEC Committee Interviews—October 2025
        • Merged MEC Committee Chairperson Interviews—October 2025
        • Council 39 September 2025 Update 
        • AFA News in Review – August 29, 2025
        • Scheduling Committee Meeting Recap – August 2025
        • AFA News in Review – August 22, 2025
        • Uniform Committee Meeting Recap – 3rd Quarter 2025
        • Hawaiian Airlines SEA Flight Attendant Domicile Update – August 2025
        • Seniority Merger Integration Committee Update – August 2025
        • AFA News in Review – August 15, 2025
        • Hotel Committee Meeting Recap – August 2025

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