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Representing the Flight Attendants of Alaska + Hawaiian

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Next Week: Committee Meetings with Management

Master Executive Council (MEC)

  • Several AFA committees will meet with management next week for regularly scheduled discussions of issues currently impacting Flight Attendants.
  • Each AFA Local Council/base sends a representative to committee meetings to ensure that the voices of all Flight Attendants are heard.
  • If you have concerns or items that you would like to see brought forward, please reach out to your respective Local Committee Chairperson prior to the meeting.

Most AFA committees hold meetings with management on a regular basis as a part of their advocacy work on behalf of our Flight Attendants.  These meetings are an opportunity for our Committee Members to bring concerns and issues forward and push for improvements to our workplace.  Representing you at these meetings is your Local Committee Chairperson (sometimes another Local Committee Member or LEC Officer may fill in), who is your voice to management on matters related to the committee.

Next week, several committee meetings are scheduled to take place with management.  They include:

  • Human Rights Committee on Monday, December 6
  • Retirement Committee on Tuesday, December 7
  • Reserve Committee on Thursday, December 9
  • Hotel Committee on Thursday, December 9
  • Inflight Service Committee on Friday, December 10

If there are items that you would like to see any of these committees bring forward to management at their upcoming meeting, please let your Local Committee Chairperson know.  Click below for contact information.

Human Rights Committee
Retirement Committee
Reserve Committee
Hotel Committee
Inflight Service Committee

AFA Alaska Special Update – November 3, 2021

In This Edition

  • November 4th Onboard Service Changes

November 4th Onboard Service Changes

Inflight Service Committee

On November 4th, management is planning to launch a significant reintroduction of onboard service that will continue efforts to return the passenger experience to pre-pandemic levels.  As a result of AFA advocacy, management did agree to postpone some items that were initially planned to launch, however most changes are still being implemented as scheduled.  In the case of main cabin snack offerings, the changes will exceed what was provided prior to the implementation of COVID-19 service reductions. Management has published more information about the upcoming changes on Alaska’s World, in the bulletin bundle, and in service guides located in GoodReader on your IMD.

During the lead up to the upcoming changes, members of our Inflight Service Committee and Air Safety, Health, & Security Committee (ASHSC) as well as several MEC Officers have been engaged with management to assess the changes for safety concerns and other potential impacts to Flight Attendants.  Your AFA representatives spent hours upon hours in meetings with management bringing forward numerous issues related to safety, health, operational and procedural challenges, and other concerns shared by Flight Attendants.

Despite these extensive conversations, it became clear that management and AFA are philosophically apart on the potential risks that Flight Attendants face as a result of expanding onboard service in the current environment.  Whereas management believes that the introduction of additional service elements does not pose any significant risk to Flight Attendants, AFA believes differently.  The health and safety risks posed by additional interaction time with passengers and increased challenges with enforcing the federal mask mandate are likely only to be amplified with more food and beverage items being offered on the aircraft.

Once the onboard service changes take effect on November 4th, it is critically important that any safety hazards related to the expanded service be documented in ReportIt! as a Flight Attendant Irregularity Report (FAIR).  If you encounter any issues related to onboard products, catering supply levels, or procedural concerns, please report them through the Catering Issues function in Block2Block.  Data provided through your reporting helps to strengthen the voice of our Inflight Service Committee and ASHSC in their conversations with management about onboard service.

AFA Update – May 7, 2021

In This Edition

  • Contract Extension Voting through May 12
  • Take the Flight Attendant Vaccine Status Survey
  • Upcoming AFA Board of Directors Meeting
  • Reporting Missing Airbus Oven Inserts and Racks
  • Concerned About A Loved Who Is Struggling with Alcohol or Drugs?

Contract Extension Voting through May 12

Master Executive Council (MEC)

Voting continues on the contract extension tentative agreement and polls will remain open through Wednesday, May 12 at 9 AM PDT.  If you haven’t already done so, please take a moment to review the tentative agreement, virtual roadshow recordings, and other resources in order to help you cast an informed vote. 

Voting or Ballot Questions

If you have not yet received your ballot (voting instructions and 16-digit activation code), please review the information on how to request a new activation code on the Contract Extension Voting Information page of afaalaska.org.

Voting Eligibility Questions

If you have received an error message when attempting to use your activation code to vote or need to verify that your membership status prior to voting, please contact AFA Membership Services for assistance.  AFA Membership Services may be reached at (800) 424-2401 and then choosing option 7. 

Please note that the AFA International office is currently closed due to the COVID-19 pandemic, so everyone is working from home. Please leave a voice message with your name, Peoplesoft number and a good callback number. Someone will return your call as soon as possible during regular business hours (Monday through Friday from 9:30 AM to 5 PM EDT).

Take the Flight Attendant Vaccine Status Survey

AFA International

Have you gotten your vaccine yet? Since the first vaccines were approved, we’ve been advocating for Flight Attendants to be included with other essential workers in priority groups. The CDC announced that it’s safe for fully vaccinated (and masked!) people to travel, and we’re already seeing significantly higher passenger volumes. As we work to make sure our planes stay safe, it’s important for us to know whether members are able to receive the vaccine.

All adults in all states are now eligible to receive the vaccine. We are keeping our afacwa.org/vaccine up to date with the latest information on access and Flight Attendant prioritization.

Will you take our quick vaccine survey to help us track access? No personal information will be shared from the survey.

Upcoming AFA Board of Directors Meeting

Master Executive Council (MEC)

Our Master Executive Council (MEC) Officers, Local Executive Council (LEC) Presidents, and many other LEC Officers and Committee Chairs will be attending the 48th Annual AFA Board of Directors (BOD) meeting next week virtually using Zoom.  This annual meeting is where AFA conducts the business of our Union at the international level.

Schedule of Events

Tuesday, May 11 – Wednesday, May 12May Regular MEC Meeting
Wednesday, May 12Executive Board Meeting (MEC President from each airline)
Thursday, May 13 – Friday, May 14Board of Directors Meeting

BOD Meeting Agenda Items

Your LEC President represents you and the other members of your Local Council on the Board of Directors and will be casting votes on your behalf at the BOD meeting.  Your MEC Officers serve in an ex-officio capacity on the BOD but do not have voting privileges.

Each LEC held a Local Council meeting over the past several weeks to discuss the proposed agenda items and gain your feedback.  You can find details about the proposed agenda by contacting your LEC President.

Questions?

If you have any questions or thoughts about the BOD meeting or the proposed AFA-CWA budget, please contact your LEC President.

Reporting Missing Airbus Oven Inserts and Racks

Inflight Service Committee

The Inflight Service Committee has recently been working with management to attempt to resolve issues related to missing oven inserts and racks onboard Airbus aircraft.  The Committee has received numerous reports of Airbus ovens missing inserts and racks while at the same time management has not received corresponding reports.  Oven inserts and racks are considered standard catering equipment on Airbus aircraft and, if not present, should be reported in the same manner as other missing catering items. 

To ensure that we have the necessary tools and equipment to safely perform our duties, the Inflight Service Committee is looking for your help in reporting missing Airbus oven inserts and racks.  The next time you fly on an Airbus aircraft, please ask the “A” Flight Attendant to check to oven to determine if there is an oven insert and racks present.  If not, please report the missing equipment using the catering reporting function within Block2Block.  The more reports that management receives on this issue, the more effective the Committee will be in advocating to resolve the equipment shortage.

Questions?

If you have any questions, please contact your Local Inflight Service Committee.

Concerned About A Loved Who Is Struggling with Alcohol or Drugs?

Employee Assistance Program (EAP)/Professional Standards Committee

Watching a friend or family member struggle with alcohol or drugs use can be heartbreaking. But, with help, there is recovery.

Here are some questions you might want to ask yourself about another person’s use of alcohol or drugs. If you answer yes to two or more questions, consider calling your AFA EAP for confidential support and next step options. Remember, many have been where you are.

  • Do you worry about how much your friend or loved one uses alcohol or drugs?
  • Do you lie or make excuses about their behavior when they drink or use drugs?
  • Do they get angry with you if you try to discuss their drinking or drug use?
  • Have you ever been hurt or embarrassed by their behavior when using drugs or alcohol?
  • Do you have concerns about how much time and money they spend on alcohol and drugs?
  • Do your resent having to pick up their responsibilities because they are drunk, high or hungover?
  • Do you ever get scared or nervous about their behavior when they’re drinking or using drugs?
  • Do you ever feel like you’re losing it–“going crazy”–just really stressed out?

Here are some important suggestions: 

  • Learn all you can about substance use disorders.
  • Speak up and offer your support.  Talk to the person about your concerns and offer your help, including your willingness to go with them and get help. 
  • Don’t wait for them to “hit bottom.”  You may be met with excuses, denial or anger, but be prepared to respond with specific examples of behavior that have you worried.
  • Don’t expect the person to stop without help.  You have heard it before — promises to cut down, to stop — but it doesn’t work.  Treatment, support, and new coping skills are needed for recovery.  

Contact your AFA EAP for peer support and treatment resources.  We have specialized programs that know how to work with Flight Attendants and their families. Call us at (949) 470-0493 or find your Local EAP Committee at https://afaalaska.org/eap.

AFA Special Update – September 9, 2020

In This Edition

  • Health and Safety Concerns with Onboard Service

Health and Safety Concerns with Onboard Service

Master Executive Council (MEC)

According to the Centers for Disease Control and Prevention (CDC), COVID-19 is thought to spread through respiratory droplets produced when an infected person coughs, sneezes, or talks.  The spread predominantly occurs between people who are in close contact with others (within about 6 feet).  Guidance from the CDC also indicates that people who don’t live in the same household should maintain 6 feet of distance from one another and that a mask is not a substitute for social distancing.  Though management has implemented a policy requiring the use of face coverings by passengers and employee onboard the aircraft, it is practically impossible for Flight Attendants to maintain physical distancing of 6 feet from other people in the aircraft cabin, especially while conducting onboard service. 

On July 16, management rolled out a significant expansion of onboard service which involved the addition of several additional beverage choices, including the return of hot beverages including coffee and tea.  This expansion was followed up by further additions on August 16 coupled with the return of ice on the beverage cart.  The addition of so many components of onboard service seems counterintuitive during the middle of the COVID-19 pandemic.  

Flight Attendants Are Unnecessarily Being Put At Risk 

By requiring unnecessary interactions with passengers that are not related to safety of the flight, management continues to place Flight Attendants at greater risk of contracting COVID-19 by increasing required interactions with passengers and mandating additional time in the aisle to complete the increased service.  Though management now allows Flight Attendants to bring and wear their own protective eyewear or face shields from home, this is not a substitute for the CDC recommendation to maintain physical distancing. 

These concerns were resoundingly echoed by data collected from the AFA COVID-19 Onboard Service Survey.  Over 1300 Flight Attendants responded to the survey, which was conducted between July 28 and August 2.  Several key points from the survey include: 

  • Only 18% of those surveyed answered affirmatively* that they believe management considered the safety and health of Flight Attendants when adding beverages back to the onboard service
  • Only 22% of those surveyed answered affirmatively* that they believe the number and type of beverages added back were appropriate given current concerns regarding COVID-19
  • Over 65% of those surveyed indicate that they have experienced passengers removing their face covering multiple times per flight since the July 16 onboard service expansion  

*An affirmative answer is indicated by a response of strongly agree or agree

Comments submitted by Flight Attendants as part of the survey list dozens of reports of passengers removing their face covering to interact with Flight Attendants despite onboard announcements directing passengers to keep their face coverings on.  Further reports tell of Flight Attendants observing passengers keeping their face coverings off for extended periods of time as they wait for hot beverages to cool.  The results of the survey, as well as a representative selection of comments submitted by Flight Attendants, were shared with management shortly after the survey closed.

Management’s Position: Passenger Satisfaction Matters More

Members of the AFA Air Safety, Health, & Security Committee (ASHSC), Inflight Service Committee, and the MEC have been continually engaging with management to address the risks to Flight Attendant safety and health presented by the expansion of onboard service.  These conversations have involved every level of management within Alaska Airlines, and have included management from inflight, labor relations, safety, and marketing.  AFA Representatives have repeatedly asked management to “stop the operation” and “own safety” by pulling back the expanded onboard service and returning to the pre-July 16 offering.  

Management, however, has a different point of view.  In several meetings between management and AFA, management has stated that they believe that there is no evidence to say that there is any incremental risk of transmission due to onboard service.  Management has also gone on record to indicate that they believe that the worst credible outcome of a COVID-19 infection to Flight Attendants is “medical treatment beyond first aid”—not hospitalization or death.  This position contradicts the fact that the CDC has recorded over 184,000 COVID-19 related deaths in the United States and leading national forecasts continue to predict thousands of new COVID-19 related hospitalizations per day.

Management’s overall response has been that they fully intend to continue offering the expanded onboard service despite AFA’s objections.  Their reasoning: an increase in passenger satisfaction scores and a decrease in complaints related to onboard service offerings.

The MEC is equally frustrated and disappointed that management has made the conscious decision to prioritize passenger survey scores over Flight Attendant health and safety by refusing to reconsider the onboard service expansion that they have rolled out over the past several months.  The failure to address the concerns related to the unnecessary additional risk for contracting COVID-19 that Flight Attendants are being exposed to speaks volumes to the fact that “Ready, Safe, Go” is only a priority when it is convenient and suits the needs of management.  Despite this, the MEC and other AFA representatives will continue our efforts to advocate for onboard service levels that do not put Flight Attendants unnecessarily at risk. 

Continue to Document and Report Safety Hazards 

Regardless of management’s position, please continue to report any safety hazards that you experience while performing the expanded onboard service.  This could include instances of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  You can report these hazards through ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  Include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives to advocate for safe levels of service. 

AFA COVID-19 Onboard Service Survey

On July 16, management implemented an expansion of onboard service which included the addition of multiple beverage selections and the re-introduction of hot beverages as an option for passengers.  During the lead up to the service expansion, members of our Master Executive Council (MEC), Inflight Service Committee, and Air Safety, Health, & Security Committee (ASHSC) engaged management in multiple discussions with the intent of protecting Flight Attendant safety and health during the current COVID-19 pandemic.

Despite the objections raised by AFA and the nationwide increase in COVID-19 cases over the past several weeks, management made the decision to proceed with the rollout of the additional service citing the need to address complaints received through the Alaska Listens platform and improve scores on customer satisfaction surveys.  The MEC, Inflight Service Committee, and ASHSC believe that the decision to proceed with an expanded onboard service in the wake of the increase in COVID-19 cases was irresponsible on management’s part.  

COVID-19 Onboard Service Survey Launches Today

The MEC fully intends to continue to engage with management on the subject of onboard service, especially surrounding management’s plan for a further expansion next month.  In an effort to gather as much direct Flight Attendant feedback as possible to share during those conversations, we have launched the AFA COVID-19 Onboard Service Survey.  The survey is an opportunity to share your thoughts, feedback, and experiences related to the July 16 expanded onboard service.  

Click here to take the survey

You’ll be able to take the survey any time between now and Sunday, August 2 at 5 PM PDT.  Please share this link with your flying partners and encourage everyone who has worked since the July 16 onboard service expansion to take part! Even if you have not worked since July 16, you’ll still be able to share any comments you have about the service expansion.

REMINDER: Report Any Safety Hazards

In addition to completing the AFA COVID-19 Onboard Service Survey, please also remember to report any safety hazards that you experience while performing the expanded onboard service.  This could include instances of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  You can report these hazards through ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  Include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives to advocate for safe levels of service.

Questions?

If you have any questions about the AFA COVID-19 Onboard Service Survey, please contact your LEC Officers.

Human Rights & Equity Committee Meeting Recap – 1st Quarter 2026

On Wednesday, March 25, our AFA Human Rights & Equity Committee Chairpersons met to discuss their ongoing activism to raise awareness and create positive change within our workplace and community. Your representatives attending the meeting included Louise Borras (LAX-pmAS), Bruni Agosto-Pinal (LAX-pmHA), Aaron Miller (PDX), Nyachan Chuar (ANC), and Yan Yan Teague (SEA). MEC Human […]

Pre-Merger Hawaiian Inflight Service Committee Update – March 2026

Editor’s Note: Our MEC Inflight Service Committee now represents both pre-merger airlines, but management still makes service decisions that affect each group of Flight Attendants differently. This update covers changes for both Hawaiian- and Alaska-branded flying, but is specific to aircraft flown by pre-merger Hawaiian Airlines crews. As the work of the merger progresses, we […]

Joint Contract Negotiations Session 13 – March 2026

Our JNC met this week for three days of collective bargaining with management. The JNC focused on clarifying questions about moving expenses and presented a proposal for Sick Leave, using feedback from Flight Attendants to guide improvements. The Committee is working to incorporate the strongest elements from both contracts to ensure better support for all members.

Scheduling Committee Meeting Recap – March 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, March 24, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

Air Safety, Health, & Security Committee Meeting Recap – March 2026

On Thursday, March 19, our AFA Local Air Safety, Health, & Security Committee (ASHSC) Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Bradley Young (SFO), Carin Merritt (LAX pmAS), David Lake (SEA pmAS), Deb Wallstrom (ANC), Eva Gatus […]

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