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Mentorship Program Update – November 2016

Inflight management has been actively pursuing a mentorship program over the past year

As many of you know, Inflight management has been actively pursuing a Flight Attendant mentorship program over the past year in order to supplement Initial Training. Management has allocated significant resources towards implementing a program—even going so far as to hiring outside consultants. Several of you have had an opportunity to help develop the mentorship program by providing feedback as participants in system-wide focus groups. The Master Executive Council (MEC) thanks all those who have supported the effort.

Mentorship program would require contractual waivers

Numerous aspects of a mentorship program—even a trial program—would require deviations from current contractual provisions. In other words, AFA and management would have to agree to contractual waivers in order to launch such a program. Although the MEC has been impressed with the developments so far, we are declining to move forward at this time. Why?

Why the MEC is declining to move forward

The MEC appreciates management’s enthusiasm for a mentorship program, but Inflight management has been too enthusiastic in its communications on the topic. Management has gone so far as to write on more than one occasion that a mentorship program will be launching in the near future—despite the fact that the MEC has not agreed to do so. The MEC lodged our objections to these communications verbally and in writing, but even so management sent out another one saying the exact same thing shortly thereafter. What are your AFA leaders to make of that?

Besides feeling that management is being overly presumptuous, the MEC cannot justify implementing a somewhat costly new program right now. In our humble opinion management has yet to adequately address a multitude of issues important to the membership: turning off all trip trading for up to 78 hours during the upcoming Jeppesen Crew Exchange cutover, on-going implementation delays for Reserve self-assignment and repositioning, serious problems with vacation bidding and vacation Open Time trading, lackluster new Inflight web site, no calendar sync external to Outlook, et cetera. When we start to see movement in the right direction from management, the MEC is willing to reconsider our position.

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

December 2016 “No Junior Assignment” Pledge

Let’s face it: Staffing last December turned into an absolute mess. Consequently, the AFA Master Executive Council (MEC) and Alaska Airlines management have had multiple conversations over the past several months about how to improve the experience this December.

We are pleased to announce that management took to heart the advice of the MEC and the AFA Scheduling Committee, and the parties have agreed to the following between December 15th and December 25th (inclusive of the 15th and the 25th):

  • No junior assignment (JA) off of any trips originating between December 15th and December 25th; and
  • Inflight management employees holding an FAA Flight Attendant certificate may perform Flight Attendant duties and be part of the minimum crew in order to avoid invoking JA provisions (temporary change to CBA §3.D [Scope of Agreement: Scope]).

>>> You may view the “December 2016 No Junior Assignment Pledge Memorandum of Understanding” by clicking here. <<<

This agreement may be extended through the end of the year by mutual consent of AFA and management if all goes well.

If you haven’t seen the “2016 Holiday Staffing Message from Crew Scheduling” video, check it out here: http://bit.ly/2016CrewSchedulingHolidayPlan.

The MEC is disappointed that management failed to recognize AFA leadership’s efforts to reach the “No JA pledge,” but we are pleased to see the Scheduling Committee’s contributions mentioned in the communication. We thank management for being willing to take on additional risk in order to avoid JA around the holidays.

If you have any questions or concerns, contact one of your local AFA officers or Scheduling Committee members. Wishing you a much less stressful holiday season than last year!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee; and MEC Scheduling Committee Chairperson Jake Jones

 

afa-mou-2016-11-03-december-2016-no-ja-pledge

Vacation Open Time Update – Saturday, November 5, 2016

Vacation Open Time trading re-opened on Wednesday, November 2nd and went reasonably well despite several unresolved glitches affecting some Flight Attendants who transferred bases in the past couple years. The Master Executive Council (MEC) sincerely thanks Inflight Crew Administration and the Info & Technology (IT) department—and AFA MEC Scheduling Chair Jake Jones—for making it work on that day.

That being said, the MEC recognizes that all these efforts after the fact neither make up for TFP lost due to wasted schedule adjustments, nor for restoring open vacation days, nor for lost opportunity for those who could not adjust their schedules to be available for trading on November 2nd.

At the request of your AFA leadership, MEC President Jeff Peterson sent the following email to Alaska Airlines Vice President of Inflight Services Andy Schneider:

Andy~

Due to the issues with Vacation Open Time trading in combination with all the other IT-related implementation challenges affecting flight attendants over the past couple years, AFA members and leadership are beyond frustrated. We strongly believe it is time for management to step up and address these frustrations in a much more concrete way than simply offering yet another apology.

Consequently, the Master Executive Council calls upon management to compensate every flight attendant with 4.0 TFP in recognition of these many inconveniences.

Sincerely,

Jeffrey Peterson

President, Alaska Airlines Master Executive Council | Association of Flight Attendants-CWA, AFL-CIO

Andy’s response:

Jeff and the MEC,

Your frustrations are fully justified in this situation. I know that you get inundated with calls when things like this go wrong. I am sure you have heard from FAs who took time off with the goal of trading for prime vacation days that have been inconvenienced.  And I know that the bidding date change was an inconvenience too.  I have fielded many questions and I share the frustrations. The difference is that your members look to you to hold us accountable for our errors.

Your first response has always been to work with us to address and solve the immediate issues.  I am grateful for your willingness to partner with us to find solutions and to help us troubleshoot and fix programming glitches and other errors. You know our systems much better than I do and your input is invaluable.  I know Jake was helping the programmers in the middle of the night last night so that things would run better today.  Thank you, Jake.

We honored any trade that went through on Monday and opened the trading today with the same number of slots that we had when we opened Monday. I had hoped that we could determine who was trying to bid on Monday to see if we could work schedules to get them time off for bidding today. Unfortunately there was no way to know who they were.

While I understand the goal of the “make whole” request, I can’t justify it.  As we work to update our technology and provide better tools for our Flight Attendants, we will inevitably have problems.  I have requested a detailed plan from our IT team to outline the steps they are taking to ensure issues are minimized and I will gladly share that with you and take your input.  No one needs the headaches that these errors cause and I know that [the IT department leaders] are committed to fix their processes.

Jeff, let’s discuss more at our tie in tomorrow.

Although the issue was discussed further at their standing tie-in meeting, nothing substantive came from that conversation.

Are you as frustrated as the MEC is with this response? Feel free to contact Andy directly and respectfully share your perspective. If you are sending an email, make sure to copy in your AFA Local Executive Council (LEC) leadership (e.g. anc@afaalaska.org, sea@afaalaska.org, pdx@afaalaska.org, lax@afaalaska.org or san@afaalaska.org).

Very disappointing!

In Solidarity,

Your MEC – Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Vacation Open Time Update – Monday, October 31, 2016

Members of your Master Executive Council (MEC) and Alaska Airlines management met earlier today to review the problems with Vacation Open Time trading and to address Flight Attendants’ frustrations and concerns with the system.

After several hours of troubleshooting with the IT department, the parties have agreed to re-open Vacation Open Time trading beginning Wednesday, November 2nd at the same published times for each domicile:

  • SAN – 9am PDT
  • PDX – 10am PDT
  • ANC – 11am PDT (10am local)
  • LAX – 12pm PDT
  • SEA – 2pm PDT

You will be able to log into the vacation trading site beginning at 12:01am on November 2nd to view open vacation days and to split/merge vacation slots in preparation for Vacation Open Time trading opening. Actual trades will not be processed until the published opening time.

Management has agreed to honor all successful Vacation Open Time trades that occurred on Friday prior to pulling down the system. At AFA’s request, management will also restore Vacation Open Time availability to the same levels they were prior to the Friday start. If you are planning to trade into or out of the first five days of January, management will still allow those days to be traded for at least 24 hours before restricting the days in order to accommodate PBS bids.

However, the MEC continues to recognize these accommodations do not make up for TFP lost due to wasted schedule adjustments, for restoring open vacation days nor for lost opportunity for those who cannot adjust their schedules to be available for trading on November 2nd. We will be connecting with management tomorrow to further address these unresolved issues.

The MEC will provide another update after that meeting.

In Solidarity,

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Vacation Open Time Update – Friday, October 28, 2016

Your Master Executive Council (MEC) and management have been in contact throughout the day regarding the challenges with Vacation Open Time trading. At this time the parties have tentatively agreed to re-open Vacation Open Time trading beginning Wednesday, November 2nd at the same published times for each domicile.

 

If you are planning to trade into or out of the first five days of January, management will still allow those days to be traded for at least 24 hours before restricting the days in order to accommodate PBS bids. Management has also committed to honor any vacation trades made prior to pulling down the system.

 

However, the MEC recognizes those accommodations do not come even close to making up for TFP lost due to wasted schedule adjustments or for restoring open vacation days. MEC officers will meet with management on Monday to address our members’ frustrations and concerns and to finalize the go forward plan.

 

The MEC will provide another update after that meeting.

 

In Solidarity,

 

Your MEC—Jeffrey Peterson, Brian Palmer, Yvette Satterlee, Lisa Pinkston, Laura Masserant, Cathy Gwynn, Tim Green and Brice McGee

Scheduling Committee Meeting Recap – October 2025

This message is for pre-merger Alaska Flight Attendants On Tuesday, October 28, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met in person at Alaska Airlines Corporate Headquarters to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Heather Reier (ANC), […]

Sick Leave Survey Now Open

Your Joint Negotiating Committee (JNC) prioritizes your health and well-being and seeks to understand which aspects of our paid sick leave policy matter most to you. We encourage you to participate in the survey, which is open until Tuesday, November 11 at Noon PT, to ensure your voice is heard in shaping our support for your healthcare needs.

SEA Domicile Negotiations – October 2025 Update #2

This session was marked by the Negotiating Committee’s strong advocacy for protections and enhancements that would support the Seattle base as a viable option for transferring Flight Attendants. With insights from Ryan St. John, the Vice President of Finance, Planning, and Investor Relations for Alaska Airlines, the Negotiating Committee highlighted the necessity of combining data-driven strategies with hands-on experience and sufficient resources for long-term success.

Joint Contract Negotiations Session 8 – October 2025

During our recent negotiations, the Joint Negotiation Committee focused on key sections, particularly reaching a Tentative Agreement on Lodging and Transportation, which improves food availability and transportation safety. We also engaged with Council 19 to clarify negotiation processes and differences between contracts. Stay tuned for our upcoming session with management from November 18 to 20.

Meet Our Pre-Merger Alaska Committee Chairperson & Representatives

This message is for pre-merger Alaska Flight Attendants We’re excited to introduce the next group of pre-merger Alaska MEC Committee Chairpersons and Representatives for the upcoming MEC Officer term. They’ll begin transitioning into their roles over the next few months and officially start their terms on January 1, 2026. Below, you’ll find brief biographies that […]

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