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        You are here: Home / Archives for Committees / Inflight Training Committee

        Coronavirus (COVID-19) Update – March 19, 2020

        March 19, 2020 15:30

        In This Edition

        • Ongoing Conversations With Management
        • FAA & CDC Recommendations for Layovers
        • Crew-Only Layover Hotel Transportation
        • Tell Congress: Put Aviation Workers First
        • KCM Access Point Staffing
        • Challenges with Onboard Trash Stowage
        • Taking Control of Your Finances During a Loss of Flying
        • Telephone Support Group For Flight Attendants Under Self-Quarantine
        • COVID-19 Resources

        Ongoing Conversations With Management

        AFA and management are continuing to have active, ongoing discussions regarding a number of issues of importance to our Flight Attendants.

        Inflight Service Changes

        Yesterday, Executive Vice President and COO Gary Beck sent out an email outlining a series of reductions and changes to inflight service intended as mitigations to COVID-19.  Our AFA officers have received resounding feedback that these mitigations do not take enough action to protect our Flight Attendants from possible risks.  Discussions between AFA representatives and management to advocate for more drastic service reductions are continuing today.

        Recurrent Training

        Members of the AFA Air Safety, Health, & Security Committee (ASHSC), Inflight Training Committee, and the MEC have been engaging in conversation with management over the past week to advocate for protective measures related to recurrent training (RT) and the RT facilities.  Based on those discussions, management has taken steps to implement measures such as a pre-class briefing on COVID-19 precautions being taken, increased the frequency of training equipment sanitization, provided hand sanitizer to be used before and after touching equipment or door trainers, and provided disposable gloves to be used when conducting door and equipment drills. 

        AFA representatives have also asked management to take immediate and necessary action to discontinue PBE and CPR drills due to the high potential of exposure to respiratory droplets that are known to spread COVID-19.  Management has taken steps to request an exemption from the Federal Aviation Administration (FAA) for the requirement to complete PBE and CPR drills based on the ongoing spread of the disease.  AFA is calling upon management to immediately discontinue these drills as continuing to ask Flight Attendants to perform them is a serious safety and health risk.

        Food Availability on Layovers

        As a preventive measure to curb the spread of COVID-19, many restaurants in our layover cities are being ordered closed by local and state authorities.  Those that remain open are usually limited to take out or delivery only and are operating under limited hours.  The AFA Hotel Committee and the MEC are working with management to ensure that food options continue to remain available to Flight Attendants, ideally within the health guidance outlined by the Federal Aviation Administration (FAA) and Centers for Disease Control & Prevention (CDC) (see “FAA & CDC Recommendations for Layovers” below).  Management has been asked to compile a list of food options that remain open and available near each layover hotel and to post the list in a place easily accessible to Flight Attendants.


        FAA & CDC Recommendations for Layovers

        Air Safety, Health, & Security Committee (ASHSC)

        Last week, the Federal Aviation Administration (FAA) issued updated COVID-19 health guidance for crew members in conjunction with Centers for Disease Control & Prevention (CDC).  This guidance includes recommendations to protect Flight Attendants from exposure and reduce the risk of transmission of COVID-19.  AFA recommends that Flight Attendants follow this FAA & CDC guidance to the extent that you are able to do so.

        While On a Layover In The United States or Internationally

        • Travel as a group in private transport provided by the air carrier when traveling between the airport and hotel (note: management has started implementing this provision already; see “Crew-Only Layover Hotel Transportation” below).
          • Minimize contact with ground personnel and time in public areas while moving between the aircraft and the private transport.
          • Do not use public transportation, including when traveling between the airport and hotel.
        • Stay in your hotel room to the extent possible.
        • Minimize going out into the general population and use social distancing (maintain a distance of approximately 6 feet, if possible) whenever out in public. Avoid crowds, stores, sporting or mass entertainment events, and other situations likely to attract large numbers of people.
        • Eat in your hotel room with either room service or delivery service. If in-room dining options are not available, eat at a restaurant located in the hotel. If not available at the hotel, eat at a restaurant located close to the hotel.
        • Avoid contact with sick people.
        • Wash your hands often with soap and water for at least 20 seconds or use at least a 60% alcohol-based hand sanitizer. Use soap and water when your hands are visibly soiled.
        • Avoid touching your face.

        Crew-Only Layover Hotel Transportation

        Hotel Committee

        In response to guidance from the Federal Aviation Administration (FAA) and the Centers for Disease Control & Prevention (CDC), management will be temporarily implementing private, crew-only vans in cities where transportation had been previously provided by the hotel and the van was shared with other passengers.

        Management has instructed all transportation providers to adhere to the following criteria:

        • Vehicles must be sanitized and wiped down as much as possible prior to each pick up (seat belts and buckles, armrests, door handles, any touch points)
        • If possible, provide wipes and sanitizer in their vehicles
        • Gloves should be used if handling crew bags
        • Tipping may be limited due to risk of transfer on cash

        This change means that in cities where the hotel provides transportation directly, the hotel will either now be providing “crew only” vans or, if the hotel is unable to provide a vehicle exclusively for crew, management will be arranging for contracted transportation providers to provide this service.  Please note that with this change, company provided layover hotel transportation will be limited to crewmembers only for the foreseeable future.  Crewmembers who are planning to travel with family or other guests will need to make other arrangements for them to get to the hotel. 

        Management will be sending emails to those crews where transportation is being switched from hotel-provided to contracted transportation.  Pairings are also being updated in Crew Access if the transportation provider has changed.  Please be mindful of any emails or Crew Access notifications regarding transportation changes.

        Questions?

        If you have any questions, please contact your Local Hotel Committee.


        Tell Congress: Put Aviation Workers First

        Government Affairs Committee

        The coronavirus pandemic is decimating our aviation industry. It is a public health crisis and it is creating a financial catastrophe that dwarfs the economic cost of the Great Recession and September 11th combined.

        We’ve seen catastrophe before. We know what didn’t work before and we won’t let those things happen again. We need relief that focuses on real people. And we have a plan for that.

        Flight Attendants and other aviation workers have been on the frontlines of the coronavirus emergency from day one. Before most Americans knew what COVID-19 meant, we were calling for government action to keep it from disrupting our lives and our economy.

        Our plan is focused on keeping people on the payroll and stopping furloughs. Airlines are burning cash so quickly they will not be able to meet payroll within a few months, if not a few weeks. You will see furlough announcements that reflect this, but know this: we are working with airlines to get relief that keeps the paychecks going without furloughs.

        Washington is gearing up to save aviation. But we cannot accept another “no strings attached” government bailout for corporations and their executives that leaves Flight Attendants and aviation workers behind. This time it will be a RELIEF package focused on workers first with no stock buybacks or dividends and no executive bonuses.

        Send a letter to your members of Congress to demand that any public relief plan be a People First plan with legally-binding rules, including (but not limited to):

        1. Paycheck continuation without furloughs/layoffs
        2. No stock buybacks
        3. No executive bonuses
        4. No dividends
        5. No breaking contract

        >> Click here to take action now <<

        Amplify Your Message with a Call

        Call your Member of Congress and Senators now and tell them to support our position on a People First relief package for aviation.

        SENATE: 855-973-4213

        HOUSE: 877-782-8274

        Read more about our plan in this article >


        KCM Access Point Staffing

        Air Safety, Health, & Security Committee (ASHSC)

        Due to the rapid changes caused by the novel coronavirus (COVID-19), the Transportation Security Administration (TSA) is directing Federal Security Directors to implement measures to maintain continuity of business. These measures could include some changes to the operation of Known Crewmember Program (KCM) access point locations. Crewmembers should expect periodic closures of KCM access points without notice. If KCM access points are closed, the TSA will accommodate crewmembers at TSA PreCheck™ locations where available or at standard passenger screening lanes. The TSA is taking measured steps and following CDC recommended guidance to preserve the health and safety of Transportation Security Officers

        More Information

        Please check the Known Crewmember website for more information and updates.


        Challenges with Onboard Trash Stowage

        Inflight Service Committee

        Our AFA Inflight Service Committee and Air Safety, Health, & Security Committee (ASHSC) have been working to advance AFA’s request to discontinue any onboard sorting of trash in the wake of COVID-19.  Many Flight Attendants have attempted to collect trash without employing the usual sorting process that would be used for onboard recycling and have come up against numerous challenges based on the lack of adequate trash space.  This has become especially challenging on double catered flights, flights in the Florida and Hawaii markets, and flights on A319 and certain A320 aircraft.

        These concerns have been brought forward to the onboard food and beverage department, which is part of marketing.  Management is reviewing possible solutions to mitigate the lack of appropriate trash space.  AFA is continuing to stress the importance of providing adequate space for trash over discretionary provisions such as inflight entertaining tablets.  This comes down to safety—the company’s catering procedures should never be prioritized over providing adequate space for Flight Attendants to contain trash in a regulatory-complaint manner.

        Have You Experienced Inadequate Trash Stowage Space?

        If you are on a flight where you have inadequate trash stowage space, AFA highly encourages every Flight Attendant on the crew to file an Aviation Safety Action (ASAP) report using ReportIt!.  More information about ASAP, including a link to file a report, can be found here.


        Taking Control of Your Finances During a Loss of Flying

        Employee Assistance Program (EAP)/Professional Standards Committee

        It is prudent for all Flight Attendants to assess their personal financial positions in anticipation of income reductions.  While every Flight Attendant’s situation will vary, below are some general considerations that can help you begin strategizing how best to weather the financial impact of flying cutbacks on your household.

        Assess Your Financial Status

        • Prepare a household budget and cut any non-essential items.
        • Prepare a list of all creditors and a contact person.  Make minimum payments.
        • Place your money in a bank in which you have no debt.
        • Attempt to secure a loan early, so you will have a cash flow.
        • Assess your tax situation.  You may be owed a refund or need to file an extension.
        • Be proactive.  Assess your credit card debt.  Look into a temporary reduction or abatement in payments.

        Contact Your Creditors

        You must communicate with your creditors before any payments become delinquent, and the sooner the better.  You can negotiate a lower repayment schedule before you run out of money.  Be professional, but assertive.  Creditors are easier to work with if they know ahead of time that there’s a problem.  Also, it shows ‘good faith’ that you are concerned about your debts and intend to pay.

        The goal is to make the amount of money you’ve saved last as long as possible.  Pay what you can on a regular basis, even if it is less than expected.  Partial payments may keep collection agents away.  Follow-up all telephone conversations with a letter and keep documentation.  Even in the worst-case scenario, it takes a long time for collections, repossessions and evictions to occur.  Contact credit counselors who can help you sort out your financial affairs.  Be sure to remember to contact the creditors that are automatically payroll deducted.

        Even if you can’t pay creditors the amount they want, make your best effort to pay something regularly.  This holds arrears as low as possible and lets the creditor know that you are doing all you can.  Partial payment may keep your account from being turned over to a collection agency.

        Put your payments in order of importance: this will help you pay first things first when money is short.  Generally, your most important payment will be the mortgage or rent payment, followed by utilities, health insurance and car payments.

        And after the initial contact, it’s important that you keep in contact with creditors – every two weeks or so.  This reassures the creditor, shows a responsible attitude toward your obligation and may keep the creditor from ‘hounding’ you.

        Prepare a Household Budget

        A budget helps you see where you spend your money and where you can save.  Your budgeted expenses should include:

        • Fixed expenses, including: mortgage, rent, taxes, insurance, loans, installment payments, credit card payments and any other monthly payments.
        • Monthly expenses, including: food, gas, repairs, dues, recreation, prescriptions.
        • Future expenses, including: income/property tax and any other outstanding debts.

        Your budgeted income should include:

        • Any remaining income
        • State disability insurance benefits
        • Workers’ compensation checks
        • Savings
        • Social Security
        • Unemployment compensation
        • Other pension funds

        Your assets may include:

        • Cash value of insurance policies
        • Equity in your home
        • Prepaid burial or funeral policy
        • Resale value of vehicles (including boats and snowmobiles)

        Now you are ready to adjust your expenses, negotiate with creditors and use assets in the most effective way possible.

        Questions?

        Contact your Local Employee Assistance Program (EAP)/Professional Standards Committee or call (949) 470-0493.


        Telephone Support Group For Flight Attendants Under Self-Quarantine

        Employee Assistance Program (EAP)/Professional Standards Committee

        In order to provide additional support to those Flight Attendants who are under self-quarantine, AFA International EAP is sponsoring a bi-weekly telephonic support group meeting.  The meetings are facilitated by a confidential mental health professional.

        Calls started on Tuesday, March 17 and are scheduled Tuesdays at 12 PM PDT (March 17, 24, 31, April 7, 14) and Sundays at 5 PM PDT (March 22, 29, April 5, 12).  Each call will last one hour and can support up to 100 Flight Attendant participants.

        Call-In Number

        (855) 544-2320 or (401) 648-9218

        If outside the U.S., follow the directions here.


        COVID-19 Resources

        • AFA International Coronavirus Outbreak (COVID-19) page
        • Alaska Air Group Coronavirus (COVID-19) subsite (AAG Sign-On Required)
        • Centers for Disease Control & Prevention (CDC) Coronavirus (COVID-19) subsite

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), EAP/Professional Standards Committee, Government Affairs Committee, Hotel Committee, Inflight Service Committee, Inflight Training Committee, Latest News, Master Executive Council (MEC) Tagged With: 2020, CDC, Congress, COVID-19, FAA, KCM, novel coronavirus, transportation

        AFA Update – March 6, 2020

        March 6, 2020 12:00

        In This Edition

        • COVID-19 Continuing Developments
        • Negotiating Committee Interviews – Additional Opportunity
        • Never Refuse a Drug or Alcohol Test
        • MEC Meets with FAA to Discuss Recurrent Training

        COVID-19 Continuing Developments

        Air Safety, Health, & Security Committee (ASHSC)

        The AFA Alaska Master Executive Council (MEC) and Air Safety, Health, & Security Committee (ASHSC), in conjunction with our AFA counterparts at Horizon Air and AFA International, continue to closely monitor the situation in regard to the spread of the Coronavirus (COVID-19).  A meeting was conducted between AFA Alaska and Horizon leaders on Wednesday to have further discussion about AFA’s requests to improve Flight Attendant protections.  This meeting will be followed up by an additional meeting between all Alaska and Horizon labor leaders and management from across Alaska Air Group (AAG) to further discussions about the impact of the virus and the steps that need to be taken to protect Flight Attendants, other employees, and passengers.

        AFA Alaska released a communication earlier this week with more detailed information about the requests that we have made of management to improve protections for all of us on the job.  In addition to this communication, you can find the most up-to-date, pertinent information about COVID-19 and its impact on Flight Attendants on the Coronavirus Outbreak page of the AFA International website.  The page contains the latest news on the outbreak, resources for Flight Attendants to guard against the spread of infection, and links to additional governmental resources such as the World Health Organization (WHO) and CDC.  


        Negotiating Committee Interviews – Additional Opportunity

        Master Executive Council (MEC)

        [Note: The MEC has become aware of chatter elsewhere on social media that we’re discriminating against junior and/or Legacy Virgin America (L-VX) FAs. This is due to the reposted opening for the Negotiating Committee that is soliciting for 25+ years occupational seniority and/or prior negotiations experience. This is definitely a misunderstanding about intent. The MEC has already received approximately 20 applications from both Legacy Alaska (L-AS) and L-VX FAs. We have full intention of interviewing all of them for the NC.


        With a few exceptions, nearly all applicants have less than 15 years of occupational seniority and no formal negotiations experience. It is the MEC’s desire to have a representative NC, so we are looking to fill in the applicant pool with more senior FAs so that we have a representative sampling of the Membership. Additionally, Section VI.A.1 of the AFA Constitution & Bylaws specifically states “The Negotiating Committee selected should include a member, or members, who have had previous experience, insofar as is practicable.”


        It is regrettable that some FAs have misconstrued the call for additional applicants with specific qualifications to mean the NC will be exclusively comprised of FAs with 25+ years of seniority and therefore all L-VX will be locked out of representation on the NC. This is absolutely not true.With only three members on the NC (plus the MEC president as chair), the MEC must consider each appointment very carefully. There are no guarantees who will ultimately be appointed because it will depend on each applicant’s qualifications and interview(s), but the MEC has a strong desire to choose a NC that is representative of all members and all constituencies as much as possible (e.g. seniorities, domiciles, legacy carriers, etc.). ^jtp 03/06/2020 @ 17:50 PT ]

        The Master Executive Council (MEC) is currently in the process of scheduling interviews for prospective Negotiating Committee candidates who submitted expression of interest forms prior to the March 3 deadline.  In order to provide an additional opportunity, the MEC has decided to re-open the expression of interest process for Negotiating Committee Members.  Additional interviews will be conducted at the April Regular MEC Meeting.  The MEC is specifically seeking candidates with 25 years or more of Flight Attendant seniority and/or those with previous negotiating experience.  Other candidates will be considered on a case-by-case basis.

        Our current Joint Collective Bargaining Agreement (JCBA) becomes amendable on December 17, 2021 but also contains an early opener clause for the negotiating process to begin as early as December 2020.  In anticipation of early openers, the Master Executive Council (MEC) will be conducting interviews for the Negotiating Committee during the April Regular MEC Meeting, to be held April 7 and 8, 2020.  All three Negotiating Committee positions are up for interview and consideration.  Per the AFA Constitution & Bylaws, the MEC President is the chairperson of the Negotiating Committee and rounds out the Committee as the fourth member.

        The Negotiating Committee is charged to negotiate and institute the needs and desires of the Flight Attendants into an effective collective bargaining agreement (CBA).  The Committee should have a good working knowledge of the current CBA and be willing to devote their full time to the Committee during negotiations.  The members of this Committee shall serve as the CBA Interpretation Committee until a new agreement is completed.

        Selection of Committee Members

        • Any person seeking a position on the Negotiating Committee must submit a resume to the MEC
        • Committee Members will function until a new Committee is selected
        • The Chairperson of the Negotiating Committee will be the MEC President or her/his designee
        • Committee Members are selected by majority vote of the voting members of the MEC (LEC Presidents)

        Committee Member Duties & Responsibilities

        The duties and responsibilities of the Negotiating Committee shall include the following:

        • The Committee, with the advice of the Staff Negotiator shall have the authority to conclude an agreement, subject to the provisions of Article XII of the Constitution and Bylaws.
        • All members of the Committee, including alternates whenever possible, shall complete a negotiations training seminar prior to writing an “opener.”
        • Be familiar with Union policy and keep abreast of new developments in the industry.
        • Utilize the facilities and resources of the Union and the experience and knowledge of Union Officers, International Office staff and study committees of the Union. (eg., Legal, Retirement and Insurance, Wage and Working Conditions, etc.).
        • Maintain a current record of the:
          • Financial condition of the company.
          • Management lines of authority and methods of communication.
          • Operations statistics and experiences of the airline which may be used in bargaining, grievances, litigation, etc.
        • Be familiar with the wishes of the Flight Attendant group with respect to wages, working conditions, and work rules, through, for example, system-wide distribution of contract surveys, periodic road shows, etc.
        • Prepare the contract opener with the advice of the Staff Negotiator
        • Provide regular updates to the membership on the status of negotiations
        • Proof CBA language and agree with the Company on implementation and effective dates
        • Review tentative agreement with the MEC
        • Prepare membership summary package and Roadshow schedule
        • Present the tentative agreement to the members
        • Proof printed agreement and prepare CBA index
        • Prepare CBA interpretations for new concepts
        • Remain available as a resource for interpretations
        • Maintain a complete record of the negotiations, including proposals, notes and communications, and such record is the property of AFA-CWA.  A copy of this record will be forwarded to the International Office by the Negotiating Committee.
        • Maintain contact, through the MEC President, with IAM, ALPA, TWU, AMFA, and other applicable labor unions on property

        Flight Pay Loss Reimbursement

        Flight pay loss (FPL) reimbursement will be provided to Negotiating Committee Members at the rate of 6 TFP at “A” pay for 8 hours of work.  FPL is not reimbursed for days that solely contain travel to/from an activity.

        Expressing Interest and Interview Scheduling

        The MEC will hold interviews during the April Regular MEC meeting from April 7-8, 2020.  Bid around the interview date or plan to arrange your schedule accordingly to accommodate.

        Interested candidates should submit an expression of interest and resume online at https://forms.gle/YGCUtxVETB3z9aZW7.  The deadline for submissions is 5 PM Pacific time on Friday, March 27.  After that time, MEC Secretary-Treasurer Linda Christou will contact qualified candidates to schedule a specific interview time.

        Please note that in order to submit an expression of interest, you must have a Google account.  If you do not have a Google account, you can create one for free at https://accounts.google.com/signup.

        Questions?

        Any questions regarding the Negotiating Committee positions or application process should be directed to MEC President Jeffrey Peterson at jeffrey.peterson@afaalaska.org.


        Never Refuse a Drug or Alcohol Test

        Grievance Committee

        As Flight Attendants, we are all aware that we are subject to random drug and alcohol testing.  This requirement is contained in 49 CFR part 40 and falls under the jurisdiction of the Department of Transportation.  At Alaska Airlines, the Drug Abatement department, which is part of the Safety Division, is responsible for administering the testing program and ensuring that the company remains compliant with all applicable rules and regulations pertaining to drug and alcohol testing. 

        At the end of a duty period, many of us eagerly await block in and the opening of the boarding door to see whether or not a drug/alcohol tester is waiting for us.  The Drug Abatement department has told AFA that their expectation of the drug testers is that they will be present in the jet bridge when the door is opened.  Unfortunately, this does not always happen for a variety of reasons.

        In order to prevent any misunderstanding and protect yourself, it is critically important that you never refuse a request to be tested.  Failing to cooperate with any part of the testing process is also considered a refusal to test.  Alaska Airlines drug and alcohol policy states that refusing to take a test is considered to be the same as failing a test.

        Reporting any Drug or Alcohol Testing Irregularities to AFA

        If you are notified of a drug or alcohol test and experience any irregularities with the process, fully cooperate with the tester but make a mental note of anything unusual.  Irregularities could include:

        • The tester is not present in the jet bridge prior to aircraft block in
        • The test is conducted in a public restroom that is not closed off to public access

        * Please note that even though these items could be considered irregularities, they are not prohibited under DOT regulations.  Do not refuse a test based on a suspected irregularity.

        Once the test is complete, please report any suspected irregularities to AFA as soon as possible.  These reports should be filed as a ticket through the AFA Alaska Online Support Center.  Be sure to include the date and time of the test, the name of the tester (if known), the flight number you worked immediately prior to the test, and any details of the irregularity.  An AFA representative will follow up with you based your report.

        Questions?

        If you have questions about drug and alcohol testing or possible test irregularities, please contact your Local Grievance Committee.


        MEC Meets with FAA to Discuss Recurrent Training

        Master Executive Council (MEC)

        On Wednesday, February 26, members of the Master Executive Council (MEC), including many Local Executive Council (LEC) Presidents, met with representatives from the Federal Aviation Administration (FAA)’s Cascadia Certificate Management Officer (CMO) as well as various members of Alaska Airlines inflight, flight operations, and labor relations management.  During the meeting, the MEC was able to engage in direct dialog with both FAA and management representatives in an attempt to gain clarity surrounding the considerable changes made to the recurrent training (RT) program over the past several months.  The MEC plans to have additional discussion about RT at next week’s Regular MEC Meeting and will provide another update within the next several weeks.

        Filed Under: Air Safety, Health, & Security Committee (ASHSC), Grievance Committee, Inflight Training Committee, Latest News, Master Executive Council (MEC), Negotiations Tagged With: 2020, alcohol testing, COVID-19, drug testing, FAA, Negotiating Committee, negotiations, novel coronavirus

        Recurrent Training 2020 – Part 7

        February 14, 2020 20:00

        The Master Executive Council (MEC) was planning to meet with one of the Federal Aviation Administration (FAA) Cabin Safety Inspectors assigned to Alaska Airlines this week during the regular February MEC meeting.  The intent of the meeting was to allow the MEC to gain a better understanding as to how the FAA interprets and applies the Code of Federal Regulations (CFRs) and other guiding documents to Flight Attendant recurrent training.  More specifically, the MEC is seeking more information about what drove the changes that were made to Recurrent Training 2020 when it initially launched in January.

        Unfortunately, not all of the required representatives from the FAA’s Certificate Management Office (CMO) could be available for the scheduled meeting last Wednesday and the meeting was canceled.  The MEC is actively working with the FAA to reschedule the meeting to another time as soon as all required attendees from both AFA and the FAA are available.  More information will be communicated once the meeting is able to be rescheduled.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

        Filed Under: Inflight Training Committee, Latest News, Master Executive Council (MEC) Tagged With: 2019, FAA, recurrent training, RT

        Recurrent Training 2020 – Part 6

        February 10, 2020 23:00

        Breaking news!


        Limited self-correction during door evacuation drills

        The Master Executive Council (MEC) has been informed that limited self-correction is now allowed during door evacuation drills in one specific circumstance. Flight Attendants are expected to come to Recurrent Training (RT) prepared to demonstrate proficiency by using verbatim evacuation commands. However, if the (incorrect) command “STAND BACK” is corrected to “STAY BACK, STAY BACK, STAY BACK…” during an evacuation drill evaluation, then this will be considered successful.

        If self-correction occurs as described above, then the Inflight Instructor will debrief with the student after the evaluation is complete. The purpose of the debrief is to ensure the student is clear on the Flight Attendant Manual (FAM) standard of “STAY BACK – STAY BACK” (no “STAND BACK”). For now, this will be the only self-correction allowed during evacuation drills.


        Proposed redesign of the Special Track Training submitted to the FAA

        Management submitted the proposed redesign of the Special Track Training to the FAA today. The FAA has up to 16 working days to accept or reject the proposal. In the interim, AFA and management have agreed to not allow any Flight Attendant to proceed to the fourth drill attempt; affected FAs are currently being pay protected while we wait for the FAA’s response.


        Additional approved exceptions to the verbatim evacuation commands

        Again, Flight Attendants are expected to come to RT prepared to demonstrate proficiency by using verbatim evacuation commands. However, one more variant on “plane” that is used throughout the British Commonwealth has been added to the approved exceptions: aeroplane. Flight Attendants will be deemed proficient and therefore successful in completing their evacuation evaluation if they inadvertently use any of the now five approved exceptions: “the,” “airplane,” “aeroplane,” “aircraft” and “jump.” Italicized text inside of parenthesis indicate the approved exceptions to the verbatim evacuation commands:

        “Heads down, stay down” / “Open seatbelts — Open seatbelts” / “Stay back — Stay back” / “You two, stay at the bottom” / “Help (the) people off” / “Send them away from the plane (/ airplane / aeroplane / aircraft)” / “Leave everything” / “Exit here” / “Jump (Jump)”.


        The MEC anticipates publishing another RT update following our meeting this coming Wednesday with one of the FAA Cabin Safety Inspectors assigned to Alaska Airlines or pending any new developments.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

        Filed Under: Inflight Training Committee, Latest News Tagged With: 2020, recurrent, recurrent training, RT

        Recurrent Training 2020 – Part 5

        February 10, 2020 12:00

        During the two-week pause of Recurrent Training (RT), management has redesigned the program with the assistance of a vendor that was contracted to help facilitate the process changes. Many of those changes were solidified through an alpha test of the redesigned RT 2020 and subsequent beta test over the past week. AFA leadership participated in the tests along with senior Inflight Instructors and a small group of line Flight Attendants.

        Management sent an “RT Improvement Plan” email (February 8, 2020) on Saturday that outlined what Flight Attendants can expect for the relaunch of RT on Monday, February 10. Not surprisingly, many of you had questions or concerns about that communication.


        Summary of and commentary about the RT Improvement Plan

        Hands-on time has increased from 90 minutes with no time allocated for emergency equipment to 2.5 hours including doors and emergency equipment.

        However, 2.5 hours is still not enough because of resource constraints. Once one factors in the number of students, instructors, drills, etc., an individual FA will likely have only a few minutes for any particular door drill. The Master Executive Council (MEC) strongly believes management should allocate more hands-on time.

        Thirty minutes of hands-on training is now available before the start of every RT class.

        AFA has lingering concerns with the emphasis on voluntary uncompensated training outside of negotiated training hours. This is not an acceptable long-term solution due to the totality of the circumstances.

        Scheduled open houses to allow for voluntary practice time on equipment.

        Same objection as above: Voluntary uncompensated training outside of negotiated training hours is not an acceptable long-term solution.

        The completion packet has been streamlined by condensing the number of drills from 31 to 20.

        Condensing is good, but AFA has advocated for more trimming where allowed by regulation.

        The instructors are again able to provide direct feedback after unsuccessful drill attempts.

        Direct feedback should never have been eliminated in the first place. The MEC believes this is an epic fail on management’s part.

        Instructors audited the program content for accuracy. 

        Excellent! However, who thought it was a good idea to not have the instructors audit the program content for accuracy before now?

        Upgraded the RT website to enhance the user experience.

        The upgrades are subtle, so the MEC questions how much this will actually enhance the user experience. However, we do appreciate the effort.

        Pre-class material, videos, and classroom content has been audited to ensure accuracy.

        Is it painfully obvious that quality assurance is extremely under-resourced in Inflight Training?


        Topics still being actively explored

        Separately, the Master Executive Council (MEC) has taken part in several meetings with management this past week for continuing discussions about the evolving RT situation. A key discussion occurred on Thursday with Vice President of Inflight Ron Calvin, VP Labor Relations Jenny Wetzel, VP Safety & Security Max Tidwell, VP Flight Operations John Ladner, MD Inflight Operations Michaela Littman and MD Labor Relations Carmen Williams.

        Topics of particular interest that are still being actively explored:

        • Revamping the “Special Track Training” program. (A Flight Attendant is currently put into Special Track Training following the third unsuccessful attempt of any drill evaluation.)
        • AFA’s grave concerns regarding potential termination of employment following a fourth unsuccessful attempt.
        • Whether self-correction during drill evaluations was possible. Management committed to clarifying with the FAA and to report back as soon as possible.

        Management intends to submit a proposal to the Federal Aviation Administration for a redesigned Special Track Training program early this week that will hopefully resolve the first two issues above. The FAA has up to 16 working days to accept or reject the proposal. In the interim, AFA and management have agreed to not allow any Flight Attendant to proceed to the fourth drill attempt; affected FAs are currently being pay protected, but this doesn’t lessen the emotional impact.


        Accountability and oversight

        AFA has asked management to disclose which specific changes to the RT program were required by the Federal Aviation Administration (FAA) as a result of its audit of the Inflight training program last fall and which changes were management’s discretion. The parties will continue that conversation this week. Additionally, the MEC is scheduled to meet with one of the FAA Cabin Safety Inspectors assigned to Alaska Airlines this coming Wednesday.


        We anticipate publishing another RT update in the coming days pending any new developments.

        In Solidarity,

        Your MEC – Jeffrey Peterson, Brian Palmer, Linda Christou, Matt Cook, Terry Taylor, Mario de’Medici, Melissa Osborne, Tim Green and Brice McGee

        Filed Under: Inflight Training Committee, Latest News Tagged With: 2020, recurrent training, RT, training

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