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Employee Assistance Program (EAP)/Professional Standards Committee

The New Year is not just a ritual. It is the celebration of new hopes and dreams. It is an opportunity to start with a clean slate. Typically, New Year resolutions tend to focus on weight, general health and finances.   But, what might the new year offer us if we used it as an opportunity to commit to improvements in our emotional and mental well-being.  Below are seven positive mental health resolutions that you can borrow for your new year.  

  1. “I will treat myself with respect and speak nicely about myself.”  Try taping a list of positive characteristics about yourself in various places throughout the house to remind you of these affirmations.
  2. “I will be physically active on a daily basis.”  Multiple studies show a link between exercise and improved mental health.
  3. “I will act and not react.”  Many times we feel like everyone is “pushing our buttons”. When this happens, we are caught up in a reaction cycle.  If you know you’ll be around someone who says negative things, plan for this and have a list in your head of disarming statements. You might even consider modifying your plans to limit exposure to negative people.
  4. “I will learn to relax and enjoy.”  Many times we become so busy we forget how or even when to take care of ourselves. Find or “re-discover” an activity that is relaxing and enjoyable to you. Dedicate time to this daily or at a minimum, weekly.
  5. “I will be mindful.”  Being mindful is about staying in the moment. We cannot change yesterday and we cannot predict tomorrow. We do, however, have control over our attentiveness in the here and now. So, commit to being aware in the moment, and enjoy that moment.
  6. “I will work towards being the person I want to be.”  When we see life as a journey and a time to continue to be the person we desire to be, we find hope and fulfillment in our tomorrows. 
  7. “I will resolve to be mentally healthy”.   There is still a stigma about seeing a mental health professional.  However, it is truly one of the healthiest things we can do for ourselves. A therapist gives us an unbiased ear and can also help us to understand why we do the things we do … think of seeing a therapist as a mental health oil change. If you need assistance finding a referral, give your AFA EAP a call.  Your local AFA EAP committee members are listed at afaalaska.org/eap.   We are just a phone call away.  

These suggestions have been adapted from an email written by Chip Coffey, the Director of Outpatient Services at St. Luke’s Behavioral Health Center.

Inflight Service Committee

  • Our AFA Inflight Service Committee Chairpersons met on Friday, December 10 to discuss their ongoing program of work to represent Flight Attendants interests related to catering and onboard service/sales.
  • The Committee also met with management to receive updates and discuss issues and problems that Flight Attendants are facing onboard the aircraft.
  • Please continue to report catering issues through Block2Block and safety-related issues through ReportIt!  Management has seen a decrease in reporting in the weeks since the November 4th service expansion and believes that problems have been resolved.

On Friday, December 10, our AFA Local Inflight Service Committee Chairpersons met to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace.  Representing you at the meeting were Ross DeJong (SEA), Todd Horn (PDX), Raymond Ramirez (SFO), Johanna Thomas (LAX), and Chase Vandergrift (SAN).  Also present were MEC Inflight Committee Chairperson Stephanie Garnett and MEC Vice President Brian Palmer.  The committee met with Inflight Experience Program Manager Matthew Coder, Director of Product Development & Delivery Amber Simonsen, Managing Director of Guest Products Todd Traynor-Corey, and other management representatives from the food & beverage, catering operations, and inflight mobile teams. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Review of Inflight Mobile Device (IMD) issues and concerns, including the number of steps that are required to process a transaction using a swiped credit card.
  • Update on upcoming Block2Block software fixes and improvements.
  • Review of the updated seat back menu that includes a full listing of picnic pack contents and pricing for snack items, expected to be onboard by early January.
  • Discussion about inadequate trash stowage space on many flights given how full galleys and carts are loaded, expected service levels, and trash being brought onboard by passengers.  Management says they are looking into the issue further and would like to implement short term fix within 60 days. 
  • Concerns about catering accuracy, including carts being packed properly and supplies being loaded onto the aircraft correctly.  Flight Attendants are continuously having to deal with missing supplies and are tired of having to apologize for errors caused by others.
  • Update on first class menu changes for the first half of 2022.
  • Discussion about the need for printed menus for First Class meals that include a better description of the dishes and a listing of whether the item contains common food allergens.
  • Review of main cabin service flow, the pre-order meal delivery process, and possible options to increase efficiency and decrease time that Flight Attendants need to spend in the aisle.

What The Committee Is Working On

  1. Addressing Inadequate Trash Stowage Issues.  Pushing management to make much needed changes to resolve onboard trash stowage problems through solutions such as dedicated trash carts in every galley on every flight and eliminating double catering.
  2. Advocating For the Tools We Need to Do Our Job.  Escalating catering issues reported through Block2Block, voicing Flight Attendant frustration with ongoing errors in catering provisioning and loading, and working to hold management accountable to fix the problems that make our job more difficult.
  3. Pushing Back on Unnecessary Service Complexity.  Strongly advocating against changes that add unnecessary complexity to onboard service and keep us in the aisle longer than necessary.

We Want to Hear From You!

Please continue to report any catering issues or problems with onboard service using the catering feedback function in Block2Block.  If you’ve experienced a safety-related issue, please submit a report through ReportIt!  Your reports provide the Committee with the data needed to continue pushing management for meaningful improvements in our workplace.

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Inflight Service Committee is your voice to management.  You can find our contact information on the Inflight Service Committee page of the AFA Alaska website. 

In This Edition

  • Messages From the MEC President
  • Human Rights Committee Meeting Recap – 4th Quarter 2021
  • Reserve Committee Meeting Recap – 4th Quarter 2021
  • Hotel Committee Meeting Recap – 4th Quarter 2021
  • Shared on Social

Messages From the MEC President

Human Rights Committee Meeting Recap – 4th Quarter 2021

Originally posted December 9, 2021

Our AFA Human Rights Committee Chairpersons met on Monday, December 6 to discuss their ongoing program of work to advance human rights within our workplace and community.  The Committee was scheduled to meet with management, but management cancelled the joint portion of the meeting with short notice due to the inflight management changes that took place at about the same time.  Management rescheduled the meeting to take place on January 11, 2022.  If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

Read More >

Reserve Committee Meeting Recap – 4th Quarter 2021

Originally posted December 10, 2021

Our AFA Reserve Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.  The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.  Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

Read More >

Hotel Committee Meeting Recap – 4th Quarter 2021

Originally posted December 10, 2021

Our AFA Hotel Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.  The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.  More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  If issues aren’t reported through CrewCare, then management believes they don’t exist!

Read More >

Shared on Social

Contract negotiations are scheduled to begin in September 2022.  Are you in the loop about the negotiations timeline and what’s scheduled to happen between now and then?  Check out more at https://contract2022.afaalaska.org/about/timeline.

Hotel Committee

  • Our AFA Hotel Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to protect and improve the quality of Flight Attendant hotel accommodations and ground transportation providers.
  • The Committee met with representatives from management and the Company’s crew accommodations vendor to review current trends and concerns related to layover hotels and transportation.
  • More than ever, the Committee needs your help in reporting hotel and transportation concerns through CrewCare.  If issues aren’t reported through CrewCare, then management believes they don’t exist!

On Thursday, December 9, our AFA Local Hotel Committee Chairpersons met to receive an update about current layover hotels and transportation providers and discuss concerns with management.  Representing you at the meeting were Dori Marron (ANC), Jarod McNeill (SEA), Cassie Dole (SFO), Kimberly Hillebrand (LAX), and Kanani Vallot (SAN).  Also present were MEC Hotel Committee Chairperson Laura Hinojosa, MEC Hotel Committee Vice Chairperson Jodi Snow, and MEC Vice President Brian Palmer.  The committee also met with Crew Hotel Support Specialist Alyssa Umagat, Senior Crew Hotel Support Specialist Nichole Turner, Manager of Crew Hotels & Administration Ethan Coughlin, and Managing Director of Crew Planning & Resource Management Cathy Cao from management.  Representatives from the Company’s crew accommodations vendor Accommodations Plus International (API) and ALPA participated in the meeting as well.

Topics of Discussion

The committee reviewed a number of items both during the meeting with management and API.  Some items discussed include:

  • Review of the overall condition of the hotel industry and how the industry is recovering from the pandemic.
  • Overview of new technology options being offered by API that may improve the flow of information about hotels and ground transportation to crewmembers.  Management will be working with API to evaluate how the options could be used at Alaska.
  • Review of the Company’s utilization of hotels by city
  • Review of CrewCare reports filed (both complaints and compliments).  Compared to 2019, reports filed in 2021 are down substantially.  Management believes that this means things have improved.
  • Upcoming hotel changes in BZN, SAT, SMF, and PHX in early 2022.  Watch the Hotel Hotline for information about the changes (F/A Website > Hotel, Travel, & Station > Hotel Hotline)
  • Discussion about the holiday meal availability list that is traditionally published showing options for each layover hotel.  Management has been having challenges getting hotels to respond and some hotels are providing inconsistent information.  They are working to clarify.

What The Committee Is Working On

  1. Conducting Hotel Site Visits.  Visiting hotels under consideration by management and advocating for management to select the hotel that will provide the safest and most comfortable layover experience for Flight Attendants.
  2. Investigating CrewCare Reports.  Reviewing CrewCare reports and working to hold hotel and transportation providers accountable through management and API.
  3. Working to Improve Unscheduled Layover Hotels.  Conducting a full review of the Company’s alternate hotel list and pushing for improvements when Flight Attendants have to stay at unscheduled layover hotels during irregular operations situations. 

We Want to Hear From You!

If you’ve had an unacceptable or substandard experience with a layover hotel or ground transportation provider, please report the issue!  Our AFA Hotel Committee receives a copy of every CrewCare report filed and each one is read and reviewed.  You can file a CrewCare report using the web app on your IMD home screen or by clicking here. 

Do you have other feedback for the committee or items that you’d like brought up with management?  Please let us know!  Your Local Hotel Committee is your voice to management.  You can find our contact information on the Hotel Committee page of the AFA Alaska website. 

Reserve Committee

  • Our AFA Reserve Committee Chairpersons met on Thursday, December 9 to discuss their ongoing program of work to represent and advocate for our Reserve Flight Attendants.
  • The Committee also met with management to review a number of specific concerns that were brought forward by Flight Attendants.
  • Your Local Reserve Committee is available to answer questions, provide clarification, or help to resolve any reserve related issues.  Please don’t hesitate to reach out!

On Thursday, December 9, representatives from our AFA Local Reserve Committees met to discuss their ongoing work to advocate for our Reserve Flight Attendants.  Representing you at the meeting were Haley Hirsch (ANC), Conner Gallagher (SEA), Megan Zablan (PDX), Meg Casey & Camile Caldwell (SFO), Kanako Yamada (LAX), and Joe Coneglio (SAN).  Also present were MEC Reserve Committee Chairperson Julie Thornton, MEC Reserve Committee Vice Chairperson—New Hire & Probation Jarod McNeill, and MEC Vice President Brian Palmer.  The committee also met with Inflight Crew Scheduling Duty Manager Kiana Shaw from management. 

Topics of Discussion

The committee reviewed a number of items both during internal AFA-only conversation and when meeting with management.  Some items discussed include:

  • Review of reserve utilization statistics for November 2021.  Utilization rates are substantially higher than management’s goals.  They are aware that they are working Reserve Flight Attendants hard.
  • Clarification about how Crew Scheduling handles situations when a Flight Attendant calls in and indicates they are tired or exhausted.
  • Review of reserve coverage levels.  Coverage was increased for December 2021 and is expected to remain at the increased level through the first quarter of 2022.
  • Issues and glitches with Crew Access that are affecting Reserve Flight Attendants.
  • Clarification about how Airport Standby (ASPB) assignments are placed into Open Time (OT) for self-assignment and whether or not management is contractually compliant.
  • Concerns that Crew Scheduling may be calling Reserve Flight Attendants more than once during the first 9 hours of domicile rest.
  • Procedures used by Crew Scheduling to award Personal Drops to Reserve Flight Attendants.
  • Review of 2022 initial training classes and how the Committee will be supporting our new hire Flight Attendants.

What The Committee Is Working On

  1. Pushing Management to Give Relief to Reserve Flight Attendants.  Advocating for improvements in flexibility through reasonable Adequate Reserve Coverage (ARC) numbers to allow for shifting/repositioning and increased personal drops.
  2. Getting Ready for New Hire Flight Attendants.  Preparing to support new hire F/As through presentations during initial training, participation in base orientation, and expanding the reserve buddy program.
  3. Addressing Reserve Contractual Concerns.  Researching and investigating reports from Reserve Flight Attendants and actively ensuring that management is compliant with our contract. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Reserve Committee is your voice to management.  You can find our contact information on the Reserve Committee page of the AFA Alaska website. 

Human Rights Committee

  • Our AFA Human Rights Committee Chairpersons met on Monday, December 6 to discuss their ongoing program of work to advance human rights within our workplace and community.
  • The Committee was scheduled to meet with management, but management cancelled the joint portion of the meeting with short notice due to the inflight management changes that took place at about the same time.  Management rescheduled the meeting to take place on January 11, 2022.
  • If you have ideas, thoughts, or feedback for the committee, your Local Human Rights Committee Chairperson would love to hear from you!

On Monday, December 6, our AFA Local Human Rights Committee Chairpersons met to discuss their ongoing activism to build awareness and effect change within our workplace and community.  Representing you at the meeting were Matthew Cook (ANC), Yan Yan Teague (SEA), Sylvia Newbill (PDX), Sejal Patel (SFO), Louise Borras (LAX), and Erika Daniel (SAN).  Also present were MEC Human Rights Committee Chairperson Chip Hestle and MEC Vice President Brian Palmer.  The committee was also scheduled to meet with management, but management cancelled with short notice due to Travis’ departure from the inflight division that occurred at the same time. 

Topics of Discussion

Despite the fact that management was unable to participate, the committee still had the opportunity to provide updates, share concerns, and determine priorities for the ongoing work of the committee.  Some of the things the committee discussed include:

  • Concerns about low morale within our work group and the MEC’s continued work to have management adequately address the issue.
  • How to address situations when another employee uses terminology or language that is discriminatory in nature, including having another person present as an additional set of eyes and ears if the situation warrants it.
  • Using AFA Professional Standards as a resource to address concerns or conflicts between co-workers (including conflicts with Pilots).
  • Upcoming new AFA diversity pins celebrating Asian American/Pacific Islander (AAPI), Hispanic/Latinx, and Native American heritage months.

The committee was able to reschedule the meeting with management for Tuesday, January 11, 2022.  

What The Committee Is Working On

  1. Developing a Membership Survey.  Creating a membership survey to determine what Flight Attendants would like to see our Human Rights Committee address and prioritize going forward.
  2. Building Relationships with the Company’s Business Resources Groups (BRGs).  Working to establish relationships with leaders of the Company’s BRGs to find areas where we can join together to advance human rights within the scope of each group.
  3. Providing Support For Upcoming Negotiations.  Finding opportunities to build our collective power in upcoming negotiations through support of our Mobilization Committee. 

We Want to Hear From You!

Do you have feedback for the committee, concerns you’d like to share, or items that you’d like brought up with management?  Please let us know!  Your Local Human Rights Committee is your voice to management.  You can find our contact information on the Human Rights Committee page of the AFA Alaska website. 

December 2021 MEC Meeting Recap

Master Executive Council (MEC) President Jeffrey Peterson

Just wrapped up chairing our monthly MEC meeting yesterday and today.

As usual, your AFA committee chairs and reps provided written reports to the MEC about the latest developments in their areas, and we received live briefings regarding dispute resolution & grievances, scheduling, FA pay, and fatigue. Lots going on out there!

Meeting w/ COO + Inflight + Labor Relations + FA Crew Pay

Notable topics discussed:

  • Recent leadership change and the path forward
  • Acting on FA feedback – Management to communicate administrative details to FAs as soon as possible in the next bulletin
    • 1.5x pay for all  DHD conversions (i.e., including unscheduled DHD conversions) November 1, 2021 – January 2, 2022 – There is no mechanism in Crew Access to track all conversions, so FAs must manually submit in Rainmaker. (November flight activity will process soon, so please submit ASAP if you want November conversions to be paid in December!)
    • Forgiving attendance points for all FA COVID+ absences (i.e., up to 10-day Single Continuous Occurrence substantiated by a positive COVID test that includes the FA’s name, testing facility and date) – Use the COVID+/Vaccine Reaction Points Forgiveness Form (AAG SSO required: Inflight –> Admin –> Performance –> COVID+/Vaccine Reaction Points Forgiveness Form)
    • Removing time restrictions for submissions of the COVID+/Vaccine Reaction Points Forgiveness Form (i.e., no longer a requirement to submit by the end of the next sequence and retroactive 18 months) – Management is researching whether records for previous timeliness denials can be used to retroactively approve.
  • Q4 Computer Based Training (CBT) aka Annual Compliance Training (ACT) – Due December 31st. More than 3000 FAs have not yet completed this.
  • Existing inflight service and pending additional offerings – FAs are exhausted, frustrated, and anxious. Due to pandemic-related concerns, they do not want to be out in the cabin more right now. There is no room for trash. In the MEC’s opinion, Alaska FAs will grow even more upset and mobilized unless management provides additional relief.

I hope you found this recap timely and informative.

In Solidarity,
Jeff

Important Dates

  • Dec 1-15:  Travel Open Enrollment
  • Dec 31:   Dependent Verification
  • Dec 31:  Current Uniform Allotment ends
  • Dec 31:  Annual Compliance Training (ACT) CBT due
  • Jan 1:  Contractual Uniform Allotment added

COVID-19 Points Forgiveness

Per the new agreement with management, Flight Attendants can once again submit for points forgiveness for COVID-19 related absences with corresponding documentation.  The time limits for submitting have been suspended.  If you’ve had a previous submission denied due to timeliness, please resubmit for points removal.  This process is manual, so allow some time for the adjustment to show on the attendance record. To request a points review, visit:

Alaskasworld>>Inflight >>Administration>>Performance>>COVID-19 Absence Reporting Form

Reporting Service Safety Hazards

by Brad Young, Council 35 ASHSC Chair/Council Rep

Please remember to report any safety hazards that you experience while performing the expanded onboard service.  This could include examples of increased exposure to passengers (e.g. passenger removing their mask to speak to you, etc.) or other hazards related to service.  Please also report any trash stowage concerns or issues (e.g. trash was stowed under the last row, in the LAV or in the O/H bin) due to the lack of dedicated ‘trash cart’ space or lack of galley trash bin space in the aircraft.    Please fill out both an FAIR and ASAP report in those events.  You can report these hazards through Block2Block and/or ReportIt! by submitting either a FAIR and/or ASAP for each flight on which they occur.  It is important to include the terms “COVID-19″ and “service” in your narrative to ensure they are correctly categorized by management.  This data will help our AFA representatives (Inflight Service and Safety Committees) to advocate for safe levels of service and/or further reduce onboard service again. 

Dependent Verification

If you were in the group of selected employees in the dependent audit, the deadline to provide documentation for dependents receiving health care coverage is 12/31/21.

New Reserve Committee Members

Council 35 is happy to announce and welcome not only one new committee member, but two!  Meg Casey and Camile Caldwell have stepped forward to co-chair the Council 35 Reserve Committee and the timing couldn’t be more perfect with all the hiring expected next year.  Get to know these wonderful volunteers by reading their bios in their own words:


Meg Casey

Meg grew up as an Army brat and served for several years in the Coast Guard which ultimately led to her love of travel and meeting new people.  It was with this in mind that she decided to pursue a career as a flight attendant with Virgin America in 2017 and now she’s not sure why she didn’t become a flight attendant sooner.  She has been SFO based since she started flying and has bounced back and forth between reserve and having a line for the last 4 years.  Meg knows how tough it can be to be on reserve, especially now, and she wants to serve as an advocate for our SFO reserves.  She’s excited to serve in her new role and would like to invite you to reach out with any questions or concerns about reserve life or the reserve portion of the contract.  Meg lives in the North Bay, and when she’s not flying, she enjoys hiking, traveling, reading, and trying all the food.

Camile Caldwell

Camile began her Flight Attendant career in October of 2017 with Virgin America, and quickly discovered her love of travel and the airline industry as a whole. She has been on and off reserve for her entire career, adapting to whatever crew scheduling throws her way, and holds a reserve line currently. With the drop off in flying due to COVID she took a voluntary furlough, which only made her realize how much she missed working and, upon returning to work, how much she wanted to get more involved within the FA workgroup. Camile is extremely eager to become a resource for all SFO reserves, work to help them better understand their contract, and be a voice for reserves within the union and to management. Before becoming a Flight Attendant Camile graduated from California Polytechnic State University with a BS in Geology. She currently lives in Sacramento and enjoys spending time with friends and family whenever she can.

Have a question for SFO Reserve?  Both Meg and Camile can be reached at sfo.reserve@afaalaska.org.

Year End Reminders

Uniform Allotment-Use it or Lose it

In January 2022 a new set of funds will be allotted to all Flight Attendant that meet the criteria (JCBA §13.D.6), however none of the funds from this year will roll-over (JCBA §13.D.1).  If you want to make any last minute orders (even for backordered items), now is the time to do it.

Record Improvement

JCBA § 32.G.4. Flight Attendants meeting the following conditions will have attendance points reduced to zero:

  • 4 or less attendance points at the end of the year
  • achieves 480 TFP for the year
  • does not accumulate any attendance points for the months of November and December

The manual adjustment occurs mid-January which will be reflected on FAs attendance point records.

480

Flight Attendants must achieve 480 TFP for the year to maintain the following benefits:

To see your TFP accruals for the year, please visit:


Alaskasworld>>Inflight Page>>Administration>>Calculators

We’re Here to Help:  Online Support Center

The best way to contact us for support is by submitting an online support ticket.  By selecting the type of concern you have, the best rep for your situation can assist you.  The online support ticket system is for AFA use (not management) and is confidential, so please use a personal email address to open a request.  Direct emails and contact info can also be found on the SFO Committee Page.

Want More News?  
The Alaska MEC (of which Council 35 is a part) is proud to announce a new communication strategy called “AFA Alaska News Now,” which can be found on popular social media sites such as Facebook, Twitter and Instagram.  Additionally a recap of the news will be published in an “AFA Alaska News In Review” weekly digest.  Don’t like social media?  No problem!   “AFA Alaska News in Review” will be sent to personal email addresses on file, so those of you who do not have social media and do not check the AFA Alaska websites regularly will still receive the information.  Use this link if you need to make a change or update to your personal email address.

Happy Holidays and Fly Safe!

In solidarity,

Melissa, James and Brad

Melissa Osborne, LEC President •  Melissa.osborne@afaalaska.org • 415-275-1322
James Ikehara, LEC Secretary •  James.ikehara@afaalaska.org  • 415-289-9011
Bradley Young, Council Representative • Bradley.young@afaalaska.org • 916-508-3503

Master Executive Council (MEC) President Jeffrey Peterson

Now that is has been officially announced that Travis will be stepping away as leader of the Inflight division, I thought Alaska Airlines Flight Attendants might want to hear from their MEC president.

I may not always be at liberty to communicate the details of every conversation advocating on your behalf that I have with executive management, but I would like to assure you that those conversations occur regularly and will continue as such. On that note, I have been in communication with Ben, Constance, and Travis, and it is clear that the decision was not made lightly. It is gratifying to see management be so responsive to our concerns.

Although the leadership change introduces additional uncertainty within Inflight, at least in the near term, it also offers potential opportunity for improvement. It will be interesting to see how this all works out—especially with negotiations less than a year away!

/jeff

Outstanding Dues

If you have received an email or letter from AFA International’s Membership Services department about your dues, it is important that you contact AFA-CWA Membership services by calling them directly at 844.232.2228, extension 3 (Monday to Friday, 9:00AM – 5:00PM EST), or by submitting an online inquiry by CLICKING HERE to verify the amount owed on your account.

If you were on any type of leave, be sure to note the dates of your leave in the comments section and they will investigate and make the necessary changes. Debit and credit card payments can be made by CLICKING HERE. 

It is very important that this is handled as soon as possible. 

Joint Contract Negotiations Session 15 – June 2026

The JNC has been actively negotiating key sections of the contract, focusing on vacation, sick leave, and temporary duty assignments. A tentative agreement was reached on Section 37 (Temporary Duty Assignments), ensuring financial protections and fair treatment for Flight Attendants during temporary assignments. These ongoing discussions demonstrate a commitment to integrating the best benefits from both Alaska and Hawaiian CBAs for all members.

Celebrating LGBTQ Pride Month

Every June, we come together to honor LGBTQ Pride Month in the United States—a time to celebrate the remarkable resilience, diversity, and achievements of the LGBTQ community. Pride Month began as a tribute to the Stonewall Uprising in Manhattan in 1969, a pivotal moment that ignited the modern LGBTQ rights movement. The inaugural Pride March, […]

Air Safety, Health, & Security Committee Meeting Recap – May 2026

On Wednesday, May 20, our Air Safety, Health, & Security Committee (ASHSC) representatives met virtually to discuss ongoing safety concerns, operational challenges, policy updates, and workplace improvements impacting Flight Attendants across the operation. Representing you at the meeting were Deb Wallstrom (ANC), David Lake (SEA), Kalin Lackey (PDX), Bradley Young (SFO), Bryce Sarmiento (LAX pmAS), […]

Scheduling Committee Meeting Recap – May 2026

This message is for pre-merger Alaska Flight Attendants On Tuesday, May 26, our pre-merger Alaska AFA Scheduling Committee Chairpersons and Representatives met virtually to discuss their ongoing work to represent our Flight Attendants and push for improvements in our workplace. Representing you at the meeting were Rebekah Olds (ANC), Rita Tillou (SEA), Melodie Anderes (PDX), […]

Struggling With A Coworker? Consider AFA Professional Standards.

We all know flying can be demanding—long days, irregular hours, and fatigue are part of the job. It’s natural for tensions to rise. Before you head to management or vent on social media, consider Professional Standards. In this video, Ava McWilliams-Ellington, pre-merger Alaska LAX EAP/Professional Standards Committee Chairperson, shares how Professional Standards provides a confidential, […]

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